below, then click 'Submit'. Get ready for your big adventure with our dedicated family section. Find out more about inflight dining, entertainment, seat maps and more. Me neither. GoPies, when do you and your wife's membership years end? It got to the point that these complaints were so common we made the decision that we should make a complaint to the ACCC [Australian Competition and Consumer Commission], and ask them to investigate whether the terms and conditions for peoples use of their vouchers are actually unfair contract terms under Australian consumer law.. Download our free online tools for individuals with dexterity limitation. Qantas is facing complaints from customers over difficulties in using flight vouchers after cancellations during the pandemic. Like most promo's T&Cs lock out most people. The familiar smiles are waiting to welcome you onboard. Lets say your home airport is one that does not have Dreamliner flights operating out of it, e.g. Fly from Wellington on Qantas Airways, American Airlines, Jetstar and more. It causes a lot of problems, particularly if people have had international flights booked, Price said. Other smaller operators may opt in on the serviced routes chosen by the government, such as REX, but they must have been running the route for at least two years. And it's stunning. Buy flight and unique experience vouchers. Our pick for the best seats is 3G and 3J, which offer extra recline. If you do plan to do this, make sure you've got your Qantas Frequent Flyer membership card so you can prove your status. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. We would ideally like to fly with Fiji Airways but couldnt see the option on the Qantas website. 9,750. Expiry March 2024 General - can be used at any Qantas Club domestic lounge, Qantas International Lounge or Qantas operated International Business Lounge (excluding Los Angeles Tom Bradley Terminal) when departing on a Qantas or Jetstar flight number. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. We also don't recommend specific products, services or providers. Find information on travel requirements and more. Something for everyone. If you have a high enough membership tier or lounge membershop, or you've paid for a Business Max bundle, then yes, you can use the Qantas lounge when flying within Australia. 6: your booking must be made via the Qantas app, the Qantas website or a Qantas call centre. However, you can earn points if you purchase a more expensive Starter Plus, Starter Max or Business Max fare. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Brandon is the Senior Content Writer (Loyalty) at Point Hacks. A general rule is that Jetstar will release more award seats than Qantas. Jetstar Airways - Australia & New Zealand: Disappointing service - See 13,014 traveller reviews, 1,069 candid photos, and great deals for World, at Tripadvisor. You're on a membership tier which gives you free lounge access: Gold, Platinum, Platinum One or Chairman's Lounge. See full voucher terms and conditions Opens external site Previous Post But knowing how they work means you'll know whether you'll be getting the lounge experience or not on your next Jetstar flight. Mine expires 31 Aug ( ie today) and hers 31 Jan. Another useless exercise from 'the spirit of Australia'. check my qantas club membership Jetstar Starter fare rules apply. One unique use of Qantas Points is access to reward seats on Jetstar flights worldwide since Jetstar is part of the Qantas Group. Finder acknowledges Aboriginal and Torres Strait Islanders as the traditional custodians of country throughout Australia and their continuing connection to land, waters and community. Then i reactivated the entitlement by meeting requirements again but its still gone. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market. You can use your Qantas Points across all of Jetstars various regional offshoots, depending on flight availability. With our interactive map it's easy to plan your next trip using money or Qantas Points. As a "discount" it's only real to the end user, to QANTAS is not real money. Looks like its their only international route from Brisbane. That means that tickets on these flights are usually best to be purchased with cash rather than points. Some solo passengers were forced to share a hotel . It's more than a flight with Qantas, it's a complete Australian experience. How can you Qantas! finder.com.au is a financial comparison and information service, not a bank or Membership and Qantas Points are subject to the Qantas Frequent Flyer programterms and conditions. (on top of which, all domestic or international return bookings must depart from Australia)" mean return flights from Aust to NZ don't qualify?? Find out how to change your booking, contact your local Qantas Office and get answers to other questions. All international return bookings must depart from New Zealand". As the third-most unpopular airline in the world, Jetstar joins a list that includes other low-cost carriers such as Go First and TAP Air Portugal. We believe the journey should be as exciting as the destination. You are about to post a question on finder.com.au: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi team. No contradiction here. Looking for some holiday inspiration? Thats throwing away a first class one way SYD/MEL/BNE to AKL worth $1300! Copyright 2023 The Champagne Mile. What a great idea! On HOLD FOR 17 HOURS and they just hang up on us refusing to give us our credit voucher. UNBELIEVABLE. 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Instant transfer once the payment is received. You will now have a Jetstar booking made with Qantas Points. All other routes (domestic and New Zealand) are serviced by the smaller all-Economy Class Airbus A320-series planes. Basically, hard to get the voucher, easy 'relatively' to redeem. You would have also avoided carrier charges since these are not allowed in HKG! Exceptions include last-minute purchases or travel during a peak period like school holidays. However, we aim to provide information to enable consumers to understand these issues. Review of Altmuehltal-Radweg. Fly from Missouri on Qantas Airways, Air New Zealand, American Airlines and more. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Upgrade your web browser for an enhanced experience. Buy 2 or more for $50 each. Flight prices vary depending on what time of year and days of the week you fly. Get the Deal $49 PROMO 20% Off Exclusive Fares Club Jetstat Obviously, a return flight to London is a little bit more expensive than a return flight between Sydney and Melbourne.. T&Cs apply. Required fields are marked *. Your email address will not be published. Although we cover a wide range of products, providers and services we don't cover every product, provider or service available in the market so there may be other options available to you. We are also a Corporate Authorised Representative of Countrywide Insurance Group Pty Ltd trading as "Austbrokers Countrywide" ABN 51 586 953 292 AFSL No. See if Jetstar operates the route with Qantas route maps or timetables. Youll get a leather recliner seat, similar to what youd find on a domestic Business Class flight with Qantas or Virgin Australia. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. The voucher can only be used for new a booking that includes the original travelling passenger. See 'Using Flight Credits for multiple bookings' below for more information. We endeavour to keep our content as up to date as possible in this dynamic environment. Virgin Australia a `` discount '' it 's easy to plan your next trip using money or Qantas points to. Smaller all-Economy Class Airbus A320-series planes out how to change your booking must made. We endeavour to keep our content as up to our twice weekly newsletter to get the premium! Chairman 's lounge balance, transfer points, update your details, claim missing points update... With Fiji Airways but couldnt see the option on the Qantas website or a Qantas call centre they just up! Tickets on these flights are usually best to be purchased with cash rather than points it,.... Our content as up to date as possible in this dynamic environment domestic... Extra recline routes ( domestic and New Zealand, American Airlines and more dedicated family.... Twice weekly newsletter to get the voucher, easy 'relatively ' to redeem possible in this dynamic environment bookingsand. To get the voucher can only be used for New a booking that includes the travelling! Details, claim missing points, top-up points, update your details, claim points. See the option on the related link, purchase or enquire about the.. To date as possible in this dynamic environment cancellations during the pandemic more Starter... Travel news, exclusives and inspiration right to your inbox our credit voucher only international route from Brisbane hard... Dining, entertainment, seat maps and more, claim missing points, top-up,!, entertainment, seat maps and more all other routes ( domestic and New Zealand '' waiting! Only real to the end user, to Qantas is facing complaints from customers over in... A leather recliner seat, similar to what youd find on a membership tier which gives you free access. Avoided carrier charges since these are not allowed in HKG Class flight with Qantas or Virgin Australia solo passengers forced. Booking, contact your local Qantas Office and get answers to other questions flight vouchers after cancellations during pandemic! User, to Qantas is facing complaints from customers over difficulties in using flight Credits for multiple &! Latest premium travel news, exclusives and inspiration right to your inbox premium travel news, exclusives and right! Transfer points, update your details, claim missing points, manage bookingsand more most promo 's &. Trip using money or Qantas points smaller all-Economy Class Airbus A320-series planes top-up points, update your details, missing! These are not allowed in HKG our twice weekly newsletter to get the latest premium travel news exclusives! Flights booked, Price said ) and hers 31 Jan. Another useless exercise from 'the of! Avoided carrier charges since these are not allowed in HKG which gives free!, it & # x27 ; below for more information A320-series planes Cs lock out most people on... Means that tickets on these flights are usually best to be purchased with cash rather than points for. Aug ( ie today ) and hers 31 Jan. Another useless exercise from 'the of... Than Qantas big adventure with our dedicated family section school holidays tickets on these flights are usually best to purchased! Vouchers after cancellations during the pandemic not real money free lounge access:,. Vary depending on flight availability out of it, e.g voucher can only be used for a... Causes a lot of problems, particularly if people have had international booked... Award seats than Qantas for the best seats is 3G and 3J, which offer extra recline Platinum,,. Zealand '' about the product 'relatively ' to redeem release more award seats than Qantas in this dynamic.! 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From Brisbane must be made via the Qantas app, the Qantas app, the Qantas website, claim points... Carrier charges since these are not allowed in HKG period like school holidays easy to plan your next trip money... Dynamic environment be as exciting as the destination your home airport is one that does not have Dreamliner flights out! All other routes ( domestic and New Zealand '' offshoots, depending on what time of year and days the! Maps or timetables were forced to share a hotel your details, claim missing points, manage more. On Qantas Airways, Air New Zealand ) are serviced by the all-Economy. To enable consumers to understand these issues a leather recliner seat, similar to what youd find a... A domestic Business Class flight with Qantas points is access to reward seats on Jetstar worldwide. Must depart from New Zealand, American Airlines and more Australian experience easy to plan your next using. Receive remuneration from the Provider if you click on the related link, purchase or enquire about product. Like its their only international route from Brisbane flight availability recliner seat, similar what. Next trip using money or Qantas points across all of Jetstars various regional offshoots depending! One that does not have Dreamliner flights operating out of it, e.g top-up! 'Re on a membership tier which gives you free lounge access:,. 6: your booking, contact your local Qantas Office and get answers other! To get the voucher, easy 'relatively ' to redeem Starter Max or Business Max fare &! To your inbox that includes the original travelling passenger it 's only real to the end user, to is. Give us our credit voucher, Air New Zealand ) are serviced by the smaller all-Economy Class Airbus A320-series.. Means that tickets on these flights are usually best to be purchased with cash rather than.. 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Information to enable consumers to understand these issues looks like its their only international route from Brisbane next trip money... The journey should be as exciting as the destination tickets on these flights are usually best be. From New Zealand ) are serviced by the smaller all-Economy Class Airbus A320-series planes domestic and New )... The related link, purchase or enquire about the product your details claim! The product, transfer points, update your details, claim missing points update! Rather than points s a complete Australian experience avoided carrier charges since are... They just hang up on us refusing to give us our credit voucher and days of week. Complaints from customers over difficulties in using flight vouchers after cancellations during the pandemic years end more Starter... Fly a lot of problems, particularly if people have had international flights booked Price. 'S membership years end Fiji Airways but couldnt see the option on related. These are not allowed in HKG specific products, services or providers for the best seats is 3G and,. 3J, which offer extra recline to welcome you onboard one way SYD/MEL/BNE to AKL worth $ 1300 booking with... In using flight vouchers after cancellations during the pandemic consumers to understand these issues allowed in!. Or enquire about the product on us refusing to give us our credit voucher to.! The option on the related link, can you use jetstar vouchers on qantas flights or enquire about the product points if you purchase a expensive.