Your input is very much appreciated. Ultraloq U-Bolt Pro is not working correctly. The Schlage locks app connectivity is LIGHT YEARS better. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Low battery notication via smartphone app. The Best Smart Locks. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Ultraloq U-Bolt Pro is a Z-Wave Plus-certified device and includes a tamper switch, which is excellent for homes with multiple occupants who want different levels of access throughout the home. The only thing you can do to extend the battery life is to install the lock in a shaded region. The differences are purely cosmetic, so the lock can be matched to your decor. Make sure you have no apparent wounds on your finger before attempting setup again! Yeah, it's not for me. Memory of the fingerprint reader can store up to 120 fingerprints. No error, no feedback at all. Open the U-tec App, and select the lock you want to update. Standalone Mode is NOT available after the lock is registered in App! True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. No wiring and no drilling. Verify that there is power to the lock. The simple installation takes minutes and only four screws. . For technical documents and more Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Remote management & monitoring of your front door from anywhere via your smartphone. Going with the original battery is not always the best choice. But for me, those are two of the major features I was looking for. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Youre not liable for any delivery damages. This amount is even ideal for very large families. Please replace batteries.Solution 1. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. Furthermore, clean your finger if it is not working and try again. Also, check for any debris lodged in your locks bolt hole. Features like remote access and smart home integration may vary based on Z-Wave controllers. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. 3) Click Uninstall updates. I also power cycled and reset it. Any thoughts on what the issue could be here? My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Im having exactly this same issue, and my lock is practically new! WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. If the battery is low, please replace them with brand new ones. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button What are the most common models of Ultraloq U-Bolt Pro? I have a strong WiFi network near the lock, so it should have no problem with connectivity. - Keypad is very reliable Please scan multiple fingerprint angles when you register your fingerprint. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). The Bottom Line. Normal User can always unlock via fingerprint, code or App. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! The IFTTT triggers now seem to be 100% reliable (which they were not before). The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. This started a day ago. There will be low battery alert on the lock and App when battery is low. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. Make sure you have a working 4 AA alkaline battery inserted into the lock. Ultraloq U-Bolt Pro fingerprint stopped working. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Your fingerprint sensor should work after a restart. This can happen if the Bluetooth isnt connecting correctly. Grant access for family, guests and people you trust.1. Start by limiting the errors to the channel band. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Wondering if you found a solution. They offered a 30% discount to purchase new lock. 2. Mine just started doing the same thing two days ago, luckily I had my key. Note: Restart the lock, don't reset the lock. The simple installation takes minutes and only four screws. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Can always be used within the range set and auto Look for our in-depth, hands-on review in the coming weeks. Interior part only Not compatible with every deadbolt in the market. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. Delivery man, contractors or service people. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. This replaces my old U-Bolt-Pro with the WiFi bridge. You can work with them, but they are very limited/weird in what they can do. If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. For $199 it's a true steal as compared to some of the competing products on the market. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. It still locks automatically and with the ultraloq button though. We are glad to be here to help you. Sensors, switches, cameras, locks, etc. Add random digits to protect your passcode from prying eyes even with glove. Please keep at least one key in secure location outside of your place. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Several options to unlock, but not all work great. The simple installation takes minutes and only four screws. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Let someone in when you are away from your smartphone. The site uses cookies to provide you with a great user experience. If it still does not work, try restarting your device by switching it off and then back on again. In factory default mode, any fingerprints can unlock the lock. Auto lock stopped working, fingerprint and key codes dont work any more. new keypad/fingerprint unit - works well. This can prevent Ultraloq from recognizing your fingerprints properly. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. Ultraloq U-Bolt Pro fingerprint stopped working. Latch Series. If your door has a gap that allows air to hit the sensor when closed, it will not trigger correctly. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. The only real problem is that the U-Tec IFTTT applets are not great. You can also see a log of what methods have been used to access it (i.e. The problem is that you only get triggers with certain lock/unlock events and not others. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. You can also try cycling through different brands while trying to find a compatible fit. New comments cannot be posted and votes cannot be cast. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Ideally, you should get the new unit within a few days if the claim is genuine. Remove. Step 2 Open the App, register U-tec account and log in the account. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Customer reviews and photos may be available to help you make the right purchase decision! It doesnt open or flash red. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Unauthorized use is prohibited. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. This is one of the main reasons why your deadbolt is jamming up. MSRP $219.99 $199. The old version worked, but it was slow, and unreliable due to the bridge problem. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. With 6 active people living at home, it is super convenient. I've changed the batteries, updated the lock & tried everything. from So, you need to make sure that the input from the keypad is going across without any errors. You will receive a smartphone You wont be able to connect the device when both channels are available with the same credentials. Working internet and Wi-Fi is required. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Share it with your friends so they can enjoy it too! Enable Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. The lock alone garnered at least 3 stars from me. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. Step 1 Please let me know how to fix it. I have found some issues but realized that it was with my door rather than the unit. 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