"We deeply regret that this incident occurred," Bank of America said in a statement about the episode on Jan. 7. Bank of America is purposely delaying the wire transfer of funds into the account that you sent tothey keep the money as long as they canwith thousands of overseas transactions, you can imagine the amont of money they make off of your money? on April 21, 2021 at 10:00 am. I am business man and I wired a large amount of money from Bank of A to kenya to buy two containers of Kenyan Tea, after two days this sh--t bank call me and says we need the licence of the company that you are buying the tea from. Now another thing, identity theft if now currently the #1 white collar crime in America, it is not hard to steal an identity. There has been an enormous amount of talk -- not just this week, but over the last month -- about violent extremism and the . I immediately went online and monitored my credit card account for a couple of weeks. And with every company there is someone that may be rude but should not label the whole company, but from my experience with the company, I have improved my credit rating and have been assisted by the wonderful representatives to dispute inaccuracies on my report. It has been designated as a global systemically important bank by the Financial Stability Board, and as of December 31, 2021, the company had $2.5 trillion in consolidated assets, which makes it the second largest bank in the United States. Don't you agree? This comment was posted by a verified customer. I've had a similar experience with my own personal account. Direct successor of the Bank of North America, the first bank in the United States CoreStates Financial Corp. Wells Fargo: 1990 First Union Corporation: Florida National Bank First Union Corporation: Wells Fargo: 1990 Citizens & Southern National Bank: Sovran Financial Corp. C&S/Sovran Corp. Bank of America: 1991 Fleet/Norstar Financial Group, Inc. This website is using a security service to protect itself from online attacks. But the bank is still billing him. Corporate Headquarters: [protected] / [protected] On top of that, I payed 70 american for the wiring fees. By the way, I've been offered this service a million times and have always had the ability to say "no thanks". I was convinced that it has been cancelled. You'll find that the BOA reps are not properly schooled as to what the privacy assist does for thier customers. Hello, Since most identity theft victims have little or no expenses, insurance is not an important factor in deciding which service to buy. ** I am writing this to inform everyone - don't bank with boa! ", The official BofA support Twitter account, "@BofA_Help," responded to a customer complaint with: "We apologize for a delay that has affected some transactions. Obviously you all should be more careful and pay attention to what you are doing. As a result, consumers paid at least $459 million in fees, interest, and over-limit charges for these products without receiving full services. email me at catsooey@yahoo.com if anyone has any advice or wants to talk further. THIS IS ABSOLUTELY INFURIATING! I totally agree with you, don't bank with them! Read the terms and conditions carefully before you buy. Feeling the only option left to me I drew down my account balance to 1.74 as to prevent them from draining more 12.99 monthly fee for the service. mail again. I called Privacy Assist to check what was going on. If you are on one of our sites or apps and you click a link to one of their sites, you will be presented with a . The banker told me that they would give the full amount back but it takes 7 - 10 days to get the refund and the account has to be re-opened! Idiots. Still waiting for refund. Transfers will be completed and will appear in your account activity and balances as soon as possible. I bet your @$$ that if you had the service and became a victim you would be thrilled with the insurance they offer to cover your @$$ in court! If you care so much then you would have noticed the charges earlier. This time I am curious. has approximately 67 million consumer and small business customers. What you did was illegal and I want the money back. " The bank handed over financial data 211 of its clients who happened to use credit and debit cards for lodging, food and other purchases in Washington in the days before and after the Jan. 6. It takes no more than two minutes and next to no effort on your part. I doubt the charge will be removed due to my interaction with this rep today nor will the service be canceled. Yes, you're decrepit, old ### parents are being *manipulated* into subscribing to credit monitoring services by the evil Bank of America. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). My father is now in Florida and from what I I called BoA Visa Customer Service and asked to dispute the charge and they refused to allow me to do so. Apparently, they don't just cancel when people ask, either. They didn't give the refund that they said they would and when I called today I was given the run around again ! The Customer Service staff will also try to convince you not to cancel your services. For the most part the majority of customer assists call centers are outsourced and the people there are least concerned about service to Americans. The concerned consumers shared their experiences online, calling . OMG that's make me LOL look like they are clowns haha. its not their fault ur [censored]es hit the same button over to agree for the service. I then proceeded to tell the lady that i did verify if the guy who called was selling and how the guy lied. i confirmed my social. Balance Assist from Bank of America (BofA) is an alternative to payday loans for current customers. Bank of America's Privacy Assist is affordable and provides credit monitoring from all three major credit bureaus. Load time 0.328 seconds SSL SECURE Internet Address 69.25.35.164 See how to spot fraud Warning signs of identity theft Red flags of common scams Protect your accounts I had, like, 15 different Zelle transactions. Payday loan APRs can top 900% in some cases, but Balance Assist it never goes higher than 29.76%. We are aware of an issue that is impacting Bank Of America customers when sending and receiving payments. We need to all learn from people in their early twenties. BofA is doing still but now in PR. Those who pay up front may find it difficult to get their money back if they cancel before the contract ends. No credit reports were mailed to me. If you're determined to buy a protection plan, the Consumer Federation of America recently published advice you may find helpful. Consumer Wise I generally don't recommend readers pay for credit monitoring or identity theft services - especially now that Ohioans can lock up their credit reports by getting a credit freeze. The last quarter and last year added enormously to Erica's presence, coupled with improvements to the AI's abilities . Bodycam video shows deadly Chicago police shooting in Irving Park, Jupiter and Venus appear to 'kiss' in the sky. Bank of America's Balance Assist program can provide short-term loans of up to $500 to eligible bank customers for a flat $5 fee. This shouldn't have been this difficult. Bank of America sent me a Privacy Assist form to fill out and sign if I wanted the service. I had to ask for the refund and even then the banker seemed like he didn't want to help. By any definition: She stated they would refund 6 months fee and it would take several statements on my B of A accnt. I handle his bills and found a $12.99 charge for something called "Privacy Assist" on his credit card. Social media was lit up with concerned Bank Of America (BofA) customers complaining about missing payments on Wednesday (January 18, 2023). Corporate Headquarters (Bank of America): I halted him saying he was too fast and i did not understand most of it. I think that boa targets senior citizens by enrolling them fraudulantly in the privact assist. I have been struggled with Bank of [censor] for a week already, and without a right answer yet. A few Bank of America customers are worried after the money in their accounts disappeared on Wednesday morning, as per a flurry of social media reports. "I was surprised, like, whoa," Garcia said. Why am I not using my BOA credit card any longer? is proof of our efficiency in helping our clients with legal matters. The estimated hourly pay at Bank of America ranges from approximately $11.88 per hour for Technical Lead to $68.26 per hour for Senior Software Engineer.. The main goal of Privacy Assist is to protect the private information of the clients of Bank of America. Rey Garcia has trusted Bank of America with. Have something to tell us about this article? How was my dad enrolled in this?" Sixty-six percent of reports indicated there was an issue with "funds transfer.". They are deliberately scaring someone with a lie so they can steal from the average man and this is so wrong. Sheryl Harris writes this column in The Plain Dealer on Sundays. Bank of America today announced the launch of Account Validation, a fraud prevention service for corporate and public sector clients. you can't just get mad later and say someone should have told you. The award we have received from the American Bar Association is proof of our efficiency in helping our clients with legal matters. Your IP: I sent it on line to Saint-Petersburg, Russia. After finding out the charge, we closed the account. 92.204.135.37 Bank of America Privacy Assist - Bank of America Online Banking 2015 Login Helps 36.4K subscribers Subscribe 1 Share Save 1.8K views 7 years ago #SocialMedia #software #Computer Do you use. after cancelling i went to their website, and their service isnt really that bad.. im thinking about getting it again.. i just feel ashamed to call and subscribe after the way i treated their employees and manager for something i did get any one can give me a good suggestion i may cosider, You all enroll in the service by agreeing to it. That was, like, a red flag for me right there because I don't remember doing all that in one day.". I went back again and finally another clerk explained they give their own rate. BANK OF AMERICA 35.35 USD +0.07 +0.20% Bank of America Corp. 's online-banking platform went down for several hours Friday, leaving thousands of customers locked out of their accounts. Providing people and businesses the tools and insights they need to succeed. So I told them "that's fine, but here's what I want to know.. Why did you take the money that you had no authority to take? BofA customers on social media also report that when trying to place a call to customer service, they receive a message that their call cannot be completed due to "extenuating circumstances." A service might be more useful if it scans commercial databases, public records and rogue Web sites that sell stolen credit card and Social Security numbers. I refuse to pay for this. Our parsers identified a SSL certificate, so therefore I consider privacyassist.bankofamerica.com secure. something is not right with boa and thanks to these comments i will not be taking my business there! 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