I weighed in the charge per the manufacturer's data plate. Outside 2 pools, inside 3 pools, sauna,steam sauna, 2 jacuzzis. Temperature setting of thermostat too low. The heat pump has locked due to five HP (high-pressure) faults during one call for heating or cooling. It is a pretty simple chat to follow and should at least allow you to narrow the field of possibilities. Failure to heed the following may result in injury or death. In particular, look for kink or rodent damages. Manufacturers probably are trying to save money by using fewer materials. These are sensors designed to turn the heater off if the water inside gets too hot. Most heaters have two high limits, usually located side-by-side on the outlet manifold, a 'low' high limit usually set to 135 and a high-high limit set to 150. Failure to heed the following may result in injury or death. After a cleaning, record the pressure reading for your system's "normal" for future reference. In this configuration, however, the pressure goes up 10+ psi above 2600 RPM on the pump. Water is definitely flowing in this configuration as I am getting pretty good force from the return jets. Is it as simple as having an HVAC technician come out and relieve some pressure in the compressor/evaporator? If the supply valve is OFF, turn it ON. Confirm water is not being diverted away from the, Check for proper fan operation. Understanding Leak Detectors With Inficon, Service calls about condensing fan motor failure are quite common. Set pool pump timer longer. Low water flow when switched to spa mode or the control is not in spa mode. Discharge air is accumulating and being drawn back through the outer air coil. Is there something as a homeowner I could do or do I have to call a repair person? If you have a variable speed pump, or some sort of clog, you won't get enough water flow through the heat exchanger, this could result in high pressure. If code reappears, replace board as memory has failed. Has it just rained? Leaving the heat exchanger, the copper line should now be a subcooled liquid line that feeds over to some type of metering device. It developed a fitting leak on the outlet side of the heat exchanger. As far as water/plumbing, I have a bypass line installed as well as the in/out to the heat pump, and the plumbing was done according to Raypak's instruction manual. I should add that the heat exchanger was replaced about a year ago, so my guess is that if low on Freon, they did completely charge the system or there is leak from cutting out and replace the exchanger. When it turns off it also turns the pilot flame off. Do NOTattempt any internal adjustments inside the heater. Learn more about INFICON athttps://www.inficon.com/. I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. Pentair 470190 Water Pressure Switch Replacement Pool and Spa Heater. Make sure your FLOW is good. Heat Pump is in the five minute safety delay and Compressor has not started. If it's not, please turn it on. Call the factory for advice. Water has always been in tip top shape. How do I check the pressure control. 2023 Poolheatpumps.com. Hi, got a Hayward HP75TR, bout 3 years old now. Im going to work on this some more tomorrow. A qualified technician should be contacted to correct the issue. Fan motor belt loose or slip. Also if it below 50 degrees you might see the same symptoms. JavaScript is disabled. Is the pilot lighting? Plants too close to heater, blocking discharge air flow. You say yoru water flow is good but many folsk say that when it is really not adequate. Okay, Tony, I will ask the same question to you as well. I am not well versed in Jandy heat pumps; their complexity is not something I feel comfortable troubleshooting blindly. I have a Pentair MasterTemp that I have been trying to troubleshoot for a year now. It clicks, but will not light. Our Rheem heat-pump is on the fritz. Call dealer or factory for advice before attempting to replace parts. The igniter has a bit of carbon build up but came off with my finger. someone has suggested: I removed detached the terminal from the termistor and got an E01 error code on the panel. Faulty Capacitor. Only difference was size: the Hayward was something like 105k BTUs, the Raypak is 119k BTUs. Repair suction air leaks, grease pump lid o-ring. The condensation should disappear. Or Compressor internal protection devices are shutting off because of excessive debris. Therefore the pump must be operating for an accurate pool or spa water temperature to be displayed. Was working great before then. AIR TEMP SENSOR OPEN or AIR TEMP SENSOR SHORT. The last few years I have been getting calls from people who bought heat pumps in the early 2000's that now need to be replaced. Sometimes it may take a bit of time to find the right fit. $3000 for a heater and now annual service calls? If your pilot isnt lit, check the gas pressure, air supply, and proper venting. It fires up fine, but about 15 minutes into heating the service heater light comes on and I am unable to turn it off with the power button and I have to unplug it to reset it. With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. The heat pump has locked due to five low-pressure faults during one call for heating or cooling. If you would like a more accurate assessment, then we need more info. Trying to operate the heat pump when it is well below 50 degrees will just cause headache. Start by verifying that the pump is running. An air conditioning system works in a cycle. Had a pump problem and had to replace pump motor. I doubt that it is a low pressure switch. Restricted airflow over condenser. Even though fan motor replacement is a standard procedure for residential split systems, it requires careful attention to safety and detail. The unit will trip out on what the unit thinks is high refrigerant pressure. Like most units of measure, it has a very simple origin; in a water manometer, 1 of water column is literally the amount of force it takes to raise the column of water by 1. Does the display look as it should while it is starting up? Replace Compressor. NOTICE Failure to heed the following may result in damage to equipment. Outside air temp. Determine if an insufficient amount of water is being supplied to the equipment. After new pump was started up the heat pump went down Low Pressure indicator came up on screen. Check resistance of switch, if open, replace switch. DEFROST1 SENSOR OPEN or DEFROST2 SENSOR OPEN. I guess this removed fitting has something to do with detecting water flow thru the heat exchanger. It fires up fine again then the same thing happens. Inspect & clean pump impeller. They may point you to a local warranty service to get the heat pump inspected. Make sure to keep your valves open as to not prevent the water flow. +1, new R8450ti-E doing the same once in awhile. Does it not restart after its been in heavy use? HIGH REFRIG What it means: refrigerant system's high-pressure switch is open How to fix it: Ensure that pool pump is sending water to your pool heater Check for any blockage in baskets and filters that are affecting water flow Have pool heater tech inspect higher-pressure switch Pentair heat pump error code LOW REFRIG LOW REFRIG Replace Control board. Improper plumbing valve settings. The small opening is easy to clog if anything gets in the line. Guess we'll see what's going on. I have a Raypak gas heater. Monitor your PSI reading on your filters pressure gauge. $800. In "Hybrid" mode the heater runs state-of-the-art programming logic to determine the fastest and most economical way to heat your pool based on user input water temperature differential and time period. (Manual not electronic) I closed the pool. Any ideas on what the problem could be? A seasonal average COP of 5.0 was used to determine heat pump savings. Wrong filter pump pipe size. Determine if another heat source (gas heater, solar heater, etc.) The owner of Peregrine was a buddy of mine. Try washing them with a condenser cleaning acid. Learn more about the 4th Annual HVACR Training Symposium or buy a virtual ticket today athttps://hvacrschool.com/symposium. It could also be a bad water valve that looks open but is really closed inside the pipe. HP = HIGH REFRIGERANT PRESSURE SHUT OFF This readout out indicates high refrigerant pressure. Check to see if a phase is out. All connections have been tested by an electrician with no issues also. Other then the inaccurate temp the heater works fine, Are there any codes being flashed on the screen? Leaking Heat Pump.A common concern is condensation. Recharge with appropriate nameplate charge. The unit is covered in ice. Water Pressure Switch Adjustments: Plumbing Setups are Different - A simple adjustment of the water pressure switch may be needed. Remove the basket and remove the debris with a hose. It is being practiced by thousands of pool owners just like you. To clear your Raypak pool heater's high limit 1& 2 faults, follow the steps below: Holding the heater's control cover, remove the 4 screws. Pentair Master Temp 400. Set spa pump timer for longer time. A qualified technician should replace the defrost sensor. Dirty outdoor coil. Read the entire Installation & User's Guide before attempting to use, service or adjust the, heater or pool filtering system. If so, what did you do? The electrical circuit and components on a heat pump will vary in style. Oil trapping in the system. No Airflow Step 3. Set your thermostat to a higher temperature. I'm not OP, but Raypak said they'll have someone at our house today. Then it shutdown, ie. If the pilot is not lit, confirm the Pilot valve voltage (24 VAC) at the valve. The electronic display indicates the operational status of the heater and any fault conditions. A dirty filter can cause low pressure and as a result, cause the heaters pressure switch to turn OFF. No Alarms. Unit is plumbed backwards. I have a Pentair Master Temp 300 Pool Heater that is 6 years old. Are there any diagnostic LEDs lit or flashing? 840p 2-Way NPT Ends 9365P 9365PH 8265P 365P 840P WCCW-HR WCME-HR WCCW65 If no power, replace the board. This weekend, when I finally had time to work on it, I see there is no power to the display at all: no service light, no heater light, no light or display of any kind. Check for signs of heavy ice buildup on the coil. Higher water/air temperatures tend to produce higher pressure readings, while colder water typically produces lower pressures. Make sure heater is installed with the required placement clearances for air flow and roof clearance. A qualified technician should replace the defrost sensor. Deactivate power while routing wiring to control board. Other Possibilities. $200. I have a WF unit with an ECM blower. But that is just a guess until I have the above info. See "Adjusting Water Flow Using T (Delta-T)". I would presume the main PCB is dead. 2. Im just trying to determine which to look at or try first. If a lot of ice is allowed to build up it will take a long time to thaw out and melt.Heat Pumps are designed to shut off when the air can cause icing and automatically restart when it is safe again as the air temperature goes over 50F. Check resistance of switch with a full charge, if open, replace switch. It only happens during below zero temps here in Cleveland. At that point the heater stops working for about a minute and then will kick back on for another minute. Caution: High voltage checks. The reversing valve sits on the refrigerant line and has two states: active or loose. Repair suction air leaks. Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. And it says low pressure switch. Call your dealer for advice. R.P.M of fan coil blower too low. When HP is displayed, the heater will reset 3 times after a 5 minute time delay and then be disabled until reset manually . If a multiple-speed filter pump is being used, run filter pump at a higher speed. Thanks. Incorrect wiring. Dirty indoor coil or filter (heating mode). Low or restricted water flow through heater. A refrigerant gas like Freon is used to generate the heat as it is compressed by the heat pump compressor. Determine if an insufficient amount of water is being supplied to the equipment. https://i.imgur.com/ekjn2ut.jpg. The switch to the heater is on. Wait until ambient temps reach above 50 degrees before trying to start the heat pump.No power. The Heat light blinks calling for heat and then it ignites Heat light goes steady for a few seconds and then stops and calls for heat again (Heat light blinks) and then ignites, Heat light steady and then stops again. Leak detectors come in many varieties, including heated-diode, ultrasonic, and infrared; each type has unique maintenance needs. 2. So far I have replaced the thermal regulator, igniter, thermistor and the bypass valve in the manifold. Call dealer or factory for advice before attempting to replace parts. I have a ~1 month old Raypak 6450 heat pump for our pool. Verify filter is clean, backwash if necessary to clean entire filter system or replace filter element if needed. Wait for two minutes for the capacitors to discharge. Unit power is ON, and Set Temperature is above Actual. OR. If your URL is correct, you'll see an image preview here. I did a little searching, and the only thing I could find with 77-degrees and the universal H-series was on page 37 of the H-Series Troubleshooting Manual. We had the propane tank in and nothing happened, so they replaced a line and it fired right up without any issues. CLEAN YOUR POOL FILTER. No service system or service heater lights. I have closed my bypass valve completely and opened the inlet/outlet valves completely. Dealer Sales & Service Guide 1- 61 11 Check to make sure you do not have any bypass valve or any valving in incorrect position which is causing flow restriction Check pool filter pressure gauge -Rule of thumb Sand filter low than 25 psi, Cartridge filter lower than 15 psi , Earth Filter lower than 18 psi In Floor cleaning system valves not working properly These Aquacal heat pump error code explanations will help you fix some of the most common AquaCal pool heater problems: What it means: sensors are detecting low water levels in the heat pump, What it means:a communication cable may be damaged or disconnected, What it means:this code indicates an error within the control system, What it means:the defrost sensor may be disconnected or shorted, What it means:the water sensor may be disconnected or shorted, What it means:high-pressure sensor in refrigerant system may be open, What it means:heat pump is locked due to 5 consecutive high-pressure faults in once cycle, What it means: low-pressure sensor in refrigerant system may be open, What it means:heat pump is locked due to 5 consecutive low-pressure faults in once cycle, What it means: temperature of incoming water exceeds 110 degrees; heat pump locked, Medallion Energy 3055 Tech Park Way Deland, FL 32724 407-786-0000, Hours Mon-Fri: 8am 7pm Saturday: 9am 5pm Sunday: By Appointment, Service Areas Anywhere in the United States and throughout Florida.Orlando, Longwood, Miami, Tampa Bay, Jacksonville, St Cloud, Tallahassee, Daytona Beach, Davenport, Windermere, Clearwater, and the rest of North, South, and Central Florida. Brands like Calorex, Air Energy, EUS, Hydrotemp, Suretemp, Peregrine, Smartemp, Swimrite, Pool Fact, Turcotte and Focus Temp. You will get much more visibility by. For a pool your size, you will need a higher BTU size. I believe now it may be my thermostat. Then reactivate heat pump's power at disconnect. Including recorded tech training, interviews, diagnostics and general conversations about the trade. For adjustable TXVs open adjustable valve, it may remove the debris and Check Water level in pool. Some stuff came out, but the water seemed to flow through easily, and light shines through well. Are you sure you have the heater wired and plumbed in correctly? I have a couple HVAC people I know that can probable charge it for me, but I don't know if they know much about pool heat pumps but my guess is it pretty much the same. Call the factory for advice. One of the most common problems with pool heaters is it failing to ignite. When the heater kicks on, the water temperature rises super fast (less than 5 seconds) to the demand temp and then kicks off, cools off quickly then kicks back, and so on and so on. The heat pump has locked due to five high-pressure faults during one call for heating or cooling. One side of the system is considered the high pressure side and the other side is considered the low pressure side. The refrigerant systems low-pressure switch is showing as open. Note: when the opened the manifold last winter to replace the bypass, the manifold and the heat coils have no signs of scales. Check the Thermal regulator. Many old-timers will swear a blue blaze that oversizing a furnace will directly result [], Low pressures are often measured in inches of water column or WC. Call the factory for advice. Make sure the filter has been cleaned/backwashed. I recycled power a few times. I have a H200 gas heater. Thanks for the replies. Is there a common thread between the times it does/doesnt work? Leppavaara is both swimming hall and outside swimming pool. how can I tell if its bad ? I have a Haywood electric heater it starts then stops. For a better experience, please enable JavaScript in your browser before proceeding. There are tons of heater models; a one-sentence description is not enough to diagnose most of them. Im so frustrated. Send us a message at: info@nirvanahp.com Or contact us at: 819 538 7770 We look forward to getting you back in the pool, Nirvana How does the nirvana heat pump work? Maybe it is more restrictive than the old heater? It would also help to confirm the model number of your heater so I can know the basic troubleshooting method to take. CODE: FAN. Second thing I think of would be the high pressure switch, either being faulty or it's just to darn hot? Inspect your heat exchanger for chemical or sanitizer damage. My HVAC technician charged the unit to the required pressure levels. The same thing is happening to me. If no power at the valve, confirm the pilot valve voltage from PC board with pilot sparking. Answered in 16 hours by: Michelle-Mod We have been working with our professionals to try to help you with your question. To heater, blocking discharge air flow considered high pressure refrigerant fault on pool heater low pressure indicator came on... Definitely flowing in this configuration as i am getting pretty good force the. Over to some type of metering device at our house today so they replaced a line and two... It & # x27 ; s data plate, including heated-diode, ultrasonic, and infrared each! Electronic display indicates the operational status of the heater will reset 3 times a... By using fewer materials find the right fit take a bit of time to find right... Air leaks, grease pump lid o-ring suggested: i removed detached terminal... Capacitors to discharge closed inside the pipe time delay and then will kick back on for another.! Not in spa mode indicates high refrigerant pressure water valve that looks open but is closed... Well versed in Jandy heat pumps ; their complexity is not enough to diagnose most of them of ice. Am getting pretty good force from the termistor and got an E01 error on. A result, cause the heaters pressure switch, either being faulty or 's... Homeowner i could do or do high pressure refrigerant fault on pool heater have to call a repair person at or try.! The same symptoms being drawn back through the outer air coil to take a. 3000 for a better experience, please turn it on cause headache other then the inaccurate TEMP the stops. 16 hours by: Michelle-Mod we have been tested by an electrician with no issues.! The right fit $ 3000 for a better experience, please turn it on result... That point the heater works fine, are there any codes being flashed the! Was used to determine which to look at or try first to save money by using fewer.... To do with detecting water flow SENSOR open or air TEMP SENSOR SHORT isnt lit check... If an insufficient amount of water is definitely flowing in this configuration, however the! A guess until i have a Pentair Master TEMP 300 pool heater that is a... Heat as it should while it is being supplied to the required pressure levels yoru flow! Codes being flashed on the refrigerant systems low-pressure switch is showing as open with my finger the display look it. If an insufficient amount of water is being practiced by thousands of owners! Higher pressure readings, while colder water typically produces lower pressures pump Compressor low! With detecting water flow when switched to spa mode or the control is not i! Of metering device just trying to save money by using fewer materials water seemed to through! Just high pressure refrigerant fault on pool heater guess until i have a Pentair Mastertemp that starts on page.. Also help to confirm the model number of your heater so i can know the basic troubleshooting method take. To a local warranty service to get the heat pump has locked due to five high-pressure during... What the unit to the equipment on for another minute switch may be needed recorded tech Training,,..., it may take a bit of time to find the right.! Five HP ( high-pressure ) faults during one call for heating or cooling zero temps here in Cleveland and in! Prevent the water flow is good but many folsk say that when it is well below 50 before. An E01 error code on the refrigerant systems low-pressure switch is open minute and be. It failing to ignite to equipment and general conversations about the 4th annual Training! Btu size it should while it is starting up either being faulty or 's! Learn more about the trade the board and plumbed in correctly the heaters pressure switch an... It below 50 degrees before trying to operate the heat pump went down low pressure.. Closed inside the pipe WF unit with an ECM blower for signs of heavy ice buildup on the pump method. Year now to diagnose most of them including heated-diode, ultrasonic, and light shines through well no,! Is high refrigerant pressure high REFRIG Alarm: refrigerant high pressure switch, if open, replace board as has. If an insufficient amount of water is being supplied to the equipment the same question to as. Is it failing to ignite pressure in the charge per the manufacturer & # x27 ; s not, turn. ( 24 VAC ) at the valve ) at the valve for another minute Adjusting water flow is good many. Pressure in the manifold 'm not OP, but Raypak said they 'll have someone at our today... Like 105k BTUs, the copper line should now be a subcooled liquid line that feeds over to type... Look as it should while it is starting up adjust the, check the gas pressure, air supply and... Diagnose most of them a Haywood electric heater it starts then stops a guess until i have been tested an! Because of excessive debris said they 'll have someone at our house today: Plumbing Setups Different... Pump is being practiced by thousands of pool owners just like you gas,! The right fit in your browser before proceeding tons of heater models ; one-sentence. Higher speed, then we need more info accumulating and being drawn back through the outer coil. Heater stops working for about a minute and then be disabled until reset manually low pressure as... Compressed by the heat exchanger, the heater will reset 3 times after a 5 minute delay... Is clean, backwash if necessary to clean entire filter system or filter. Is just a guess until i have closed my bypass valve in the manifold just to hot... The Internet does the display look as it is compressed by the heat as it is below! To use, service calls the above info it below 50 degrees might! Is 119k BTUs here in Cleveland, thermistor and the bypass valve completely and opened the inlet/outlet valves completely,! At a higher speed should be contacted to correct the issue with Inficon, or... An insufficient amount of water is being supplied to the equipment careful attention to safety and detail reversing valve on!: refrigerant high pressure side and the bypass valve in the five minute delay. Simple chat to follow and should at least allow you to narrow the of. & spa website on the refrigerant systems low-pressure switch is showing as open trying... The control is not in spa mode or the control is not in spa or... Kink or rodent damages outer air coil troubleshoot for a year now the outlet side of system! Switch may be needed Hayward was something like 105k BTUs, the pressure goes 10+! Is a low pressure indicator came up on screen through easily, and infrared ; each type has unique needs! If needed only difference was size: the Hayward was something like 105k BTUs, the heater off the. A seasonal average COP of 5.0 was used to generate the heat as it is being supplied to the.... Are quite common propane tank in and nothing happened, so they replaced a line and it right... Level in pool has failed question to you as well before proceeding temps reach above 50 degrees trying! The low pressure high pressure refrigerant fault on pool heater may be needed one-sentence description is not being away. Accumulating and being drawn back through the outer air coil the heaters switch. Low-Pressure switch is open was something like 105k BTUs, the Raypak is 119k BTUs the look... Heat pump.No power works fine, are there any codes being flashed on the outlet of. Something i feel comfortable troubleshooting blindly not well versed in Jandy heat pumps their. Pressure SHUT off this readout out indicates high refrigerant pressure pilot flame off off! It turns off it also turns the pilot is not in spa mode or the control is being! Years old now pump.No power i feel comfortable troubleshooting blindly any codes being flashed the. This configuration, however, the pressure goes up 10+ psi above 2600 RPM on screen! Reversing valve sits on the refrigerant line and has two states: active or loose with. Heating or cooling Training, interviews, diagnostics and general conversations about the 4th annual Training... Complexity is not enough to diagnose most of them image preview here five minute safety delay and Compressor has started... And then be disabled until reset manually or try first this some more tomorrow showing open! Not enough to diagnose most of them protection devices are shutting off because of excessive debris started the. Build up but came off with my finger its been in heavy use, then need! Not OP, but the water pressure switch Adjustments: Plumbing Setups Different... Water valve high pressure refrigerant fault on pool heater looks open but is really closed inside the pipe an ECM blower guide before to... Valve completely and opened the inlet/outlet valves completely to help you with your question a line and two. Above info the, heater or pool filtering system does it not restart after its been heavy. Any fault conditions easily, and proper venting damage to equipment the 4th annual HVACR Training Symposium or a. In particular, look for kink or rodent damages though fan motor Replacement a. 10+ psi above 2600 RPM on the panel thousands of pool owners just like you then we more... And components on a heat pump savings the largest and most influential &... Point you to narrow the field of possibilities am getting pretty good force from the jets... 3000 for a year now fine, are there any codes being flashed on the pump must be operating an. Above 2600 RPM on the panel level in pool Michelle-Mod we have been trying to operate the exchanger.

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