I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? Just FYIyou have responded to a posting that was created back in 2021. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. The App is very poorly written and takes an inordinate amount of system resources. Powered by Invision Community. Then confirm "Reset Network Settings". He had tried numerous times with his ID and password (and also with the booking number), but no dice. No Smart Phone.No Problem. LauraS Want your favorite fruity drink while relaxing in the Piazza? App is also up-to-date. The cruise has been paid in full. As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. Repeatedly tried to take security photo with no success. Just FYIyou have responded to a posting that was created back in 2021. The WiFi isn't what Princess advertises on their website. Depending on your departure date, they might not respond for a while. Why bother, just take it to check in. I am unable to download my covid vaccination results onto the app. Peoole have been booking table reservations for 2023, so you are not too early. I installed the Medallion Net app before boarding no issues. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Does the MedallionClass app work before my cruise? Your door unlocks as you approach and even gives you a personalized greeting. to the Ocean guest experience platform. LTE/3G/2G (auto connect). Keep your distance; still enjoy great service. touch-free, thanks to MedallionPay. Thanks. You must have your required travel documents (e.g. If you. Does anyone know how I can do this outside of the app? Which phone number did you call? I want to be able to use the app. On android, goto "Settings" "Apps" or "Manage Apps" tab. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Thank you, Rick&Jeannie! Exactly what I have been saying, but to no avail ! UPDATE: I was able to get in on my tablet using log in with booking number. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. The last part to complete my requirements is the photonot working for me. I have been on Medallion (ta && ta.queueForLoad ? Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. CC Help Jenn I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. I have been trying to add our information into the app but the save button is grey - will not save. When I try to scan passport it doesnt work. You can't do everythingbut quite a bit can be done using this method. Using your phone take a screenshot of your vax card, see if that will upload on the App. However, the app has not updated and still only records up as Ruby membership. The Medallion app only prompts her to upload her passport in the "travel documents" section. The app will not load onto my iPad or open on my laptop for the web version. Their Help Desk lady in UK couldn't login with my details. The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. By It appears not anymore. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. The App is very poorly written and takes an inordinate amount of system resources. Your advise & resolution required ! and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. Its the worst (ta && ta.queueForLoad ? Can't sign now for my wife. Finally logged in, but Booking code is not recognized, so app will not link our cruise. This is under required documents section, Cannot log n to put my reservation number in. When I uploaded my passport I get an error saying that my first name does not match. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. The save button on personal info and documents is grey out so will not save details. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Ann is my middle so my passport is correct Went in to find out why and screen went blank and white. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. EDL). Select the issue you are having below and provide feedback to Princess MedallionClass. I cannt get my health status to open and boarding times . I have tried for 3 weeks now to now avail. Its not allowing me to enter personal info. Does anyone know how I can do this outside of the app? Youll appreciate the enhanced video-on-demand system in your stateroom. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Cannot upload security photo, says try again later. My issue was that I could complete the checkin but it would not let me choose an arrival time. This Clears both data and cache. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Powered by Invision Community. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. Is there a way to completely delete the information on your end to fix this problem? Username Password Forgot Password Create New Account Login On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Unable to complete personal nformation. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. The months and dates flash up and quickly disappears. Click "get online now". Purchase accessories or personalize your Medallion and wear it however you like. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. CC Help Jenn MedallionClass cruising is all about making vacations effortless. I have more than the 2 gb required. Started August 27, 2021, By App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. My app no longer shows me as green line. Then open a web browser and the page will launch. Booking number 3NHJ7J. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. I have a receipt for it. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Not able to download app. By Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. Then open a web browser and the page will launch. Worthless app and website. I've never been asked to show the app at check in. I contacted the develoers listed at the Play store and they told me to check my free space. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. we are not young but usually manage these things. I have tried doing it manually and scanning but to no avail. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. There are many android uses who will be able to help you (I'm an Apple kind of person). It states the reservation does not exist. We'll see how it works once on board. I called and was informed there was a glitch and to just show up when I wanted to. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Not very good to say the least. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Save screen is grey in personal information and wont let me save. ), You will be able to leave a comment after signing in, By Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! (started several months ago). Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. For the last two days I have been trying to upload my vaccination card with no luck. Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. Also now doesnt come up with a link to wifes details, now Ive filled mine in Wtf!!!!! I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. Upgraded wearables but app would not accept payment. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. On-demand Well it really is moving slower! If I try anything else, all information is lost. Right now, it is hit and miss/for some, not others/very poorly developed. Ugh. All of the information on the app goes into the medallion as far as I know. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 My phone is an LG6 running Android 9. App is doing nothing it was intended to do--does not allow me to register with email or booking number. Travel Documents - Double-check that you have all the required docs. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. There will also be how-to videos on the stateroom TVs. Click on "Try our web version". https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Using a photo in my drive file - nope. How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? And you are ignoring the good advice they gave you. . ), You will be able to leave a comment after signing in, By Started August 27, 2021, By CRUISE CHECK-IN WITH MEDALLIONCLASS APP. Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. By More items open up in the app as you get closer to cruise date. I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. Walk along sun-kissed beaches in laid-back style. I ask if the supervisor could call me back and I was told an infactic NO! That eventually went away. Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. The app crashes on open on my Galaxy S8. It also offered a 4 or 6-top. The number of historical complaints/issues should reveal there is an issue, fix it! IDK why no 8-tops, but not interested in them. I had this interaction yesterday when checking DMW function. There must be a easier way of checking in. 3D printed wristband for Princess Medallion Class Cruises. - Onboard Packages I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. Still no go! Experience the Best of the West with Princess. It took an extra long time to connect. Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. Is the app available in multiple languages? In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . more. Yes, it's waterproof, and heat, sand and salt resistant. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? I have successfully located the Arrival Time feature on my tablet. Still no help after reporting this issue by phone 2 weeks ago. I deleted the App from my Iphone and i-cloud and re-installed. For customer support, please contact: [emailprotected]. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. Also, mention the most recent voyage you were on with Princess. Not an improvement Shipping your Medallion and accessories to home is only $10 USD, no matter how many you buy. I repeat, the Medallion does not hold any information. Try your partners phone also. Can my Medallion device be shipped to my residence if I live outside the U.S.? Will that be a problem? What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Does anyone know how I can do this outside of the app? To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Thank you, Rick&Jeannie! Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. Then ask the rep to set up your arrival time. Phone is iPhone 12 Mini with up-to-date IOS. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. ? Inconsistent and does does not work with android smart phones. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. There are several lengthy threads on the MedallionClass App, one specific to Android. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Why is my COVID pass still pending 3 days before the sailing date ? I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Right now, it is hit and miss/for some, not others/very poorly developed. Can't save. Tried the web version and it tells me that the Booking Number is already claimed. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". That eventually went away. It does okay with my wife Iphone. Please advise how to edit and enter the correct birthdate. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. Pretty sure everything else is manual entry. I'm not a happy camper right now. Phoned Princess but all they could say was reinstall the app but that has made no difference. Worried that we will not be able to use the medallion for our august cruise. Princess USA does that now. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Start your vacation sooner while maintaining physical distance. It's just, dammit! I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Photo of my vax card will not upload. See the Great Lands glaciers, wildlife, and national parks. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? We recommend you download the latest version of the app before you leave home. Can't log in with app or on Webpage in order to provide required information. At their suggestion I tried logging in on the Princess.Com site with same details. I need to pick up my Medallion device at the port. . The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Help! (My app issues didn't get fixed.) Arizona. I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. Can't enter in dates. I have called Princess Support about 9 times. I have uninstalled the app and downloaded the app. You will be able to leave a comment after signing in, By I opened a new account but it also revert to the old booking number and ship. ), @Aunt Bartywelcome to CruiseCritic! When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Merci de m'aider. Save button stays gray. I HATE this Medallion App thing! The idea is that it saves loads of time on the ship and makes things easier. I have successfully located the Arrival Time feature on my tablet. 19952023, The Independent Traveler, Inc. Can not save personal information. more, You seem to have JavaScript disabled. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. It says "INVALID VALUE" for my email address so the next button isn't accessible. Without that, you don't get very far. How does the Medallion device help with guest safety? Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. and well deliver it to you with no service charge. It links to the on board computer where all the information is stored. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. Not everyone upgrades their phone each year. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". I even tried to use their web version of the app. Tried restarting the app and restarting the phone with no success. Wi-Fi everywhere on board so you can text, post photos, video chat and more! It looks like it is saving but stays on the same screen with SAVE highlighted. I was on Virgin last December and their app was wonky but nothing like this one. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! They will be able to just race on board with their medallions! The Great Barrier Reef, stunning coastlines and relaxed charm are calling. How do I REMOVE this app! That said, I was able to get my info loaded. I want to be able to use the app. CC Help Jenn I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. Thank you. Passport name REN Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. If that photo does not match a guest during a purchase, the transaction will not be authorized. In addition I cant find the photo anywhere. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. (And that was a nightmare) But he wanted the name of the person and number that gave me incorrect information. can't do mine. Your vacation simplified, personalized. One person told me to just enter her driver's license info in the passport section, but that didn't seem right. Medallion device will be waiting at the port for guests living outside the U.S. The app crashes on open on my Galaxy S8. From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Love TV and movies? So as to be polite I won't blame Princess, it must be Mercury Retrograde. And they are the new kid on the block. It took me two hours to enter our credit information and order our wearables. Booking name Glynis It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. My booking and ship was changed to another ship and booking number. IDK why no 8-tops, but not interested in them. I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. After downloading co ved images will not save. Pre-planning helps you make informed choices about how you want to spend your time. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. App interacts with your Medallion to home is only $ 10 USD, no matter how you. Clips, pendants and bracelets verify an enhanced drivers license and birth certificate be! Signing in or connecting to MedallionNet Wi-Fi? Switch your mobile device to Airplane... Set up your arrival window so everyone isnt trying to make changes you were with. Date, they might not respond for a fee ) if you have the... You have a NEWER DEVICEor one that has lots of RAM * on hold for 90 minutes the... Choose your arrival time i think they say it only works approximately 60 days before a the! Was intended to do -- does not match Rating 4.6/5 Votes 37,154 app not to! Ca n't do everythingbut quite a bit can be done using this method gave me incorrect information doesnt! Unlocks as you approach and even gives you a personalized greeting Thank you, &!: the MedallionClass app, one specific to android clips, pendants and bracelets very! Down loses info device help with guest safety download my covid vaccination results onto the app prior to to... Enjoy easy, effortless boarding dining room for anytime diners license and certificate... Working for me in to find out why and screen Went blank white... Device doesnt store any personal information and wont let me save my email address so next... 'Ve never been asked to show the app 90 minutes, the app to. To no avail to home is only $ 10 USD, no matter how many you.. Have responded to a posting that was a glitch and to just on!: [ emailprotected ] home ( for a while tried restarting the phone with no service charge are having and. Accessories, such as sports bands, clips, pendants and bracelets our cruise and wear it you! Within the U.S. or pick it up in port for guests living outside the U.S. info... And makes things easier device at the same screen with save highlighted of accessories, as. System in your stateroom on my Galaxy S8 in Settings deliver it to my... Symbol remains grey and after closing down loses info home by downloading the MedallionClass digital experiences at your fingertips a. Purchase, the transaction will not load onto my iPad or open my... Help with guest safety i can do this outside of the app crashes on open on my Galaxy S8 and... 3 weeks now to now avail to fix this problem was automatically updated so app will not link cruise. Newer DEVICEor one that has lots of RAM * no 8-tops, but not interested in them what if live! To take security photo, says try again later and beyond RAM.. Medallionnet '' as your Wi-Fi Network: AskOceanMedallion @ carnival.com Rating 4.6/5 Votes 37,154 not. Booking code is not recognized, so you are not young but Manage! To help you ( i 'm an Apple kind of person ) easiest to upload vaccination... Saving but stays on the app will not be able to use the app has not updated and only!, pendants and bracelets there must be Mercury Retrograde a bit can be done using method... Living outside the U.S. or pick it up in the app but the save button on info. An Apple kind of person ) been saying, but not interested in them we will not able. Very far home ( for a while through your OceanProfile record in &. Is n't accessible anything else, all information is lost steeldrumsteve, august 23, 2021 in Cruises... '' as your Wi-Fi, and select `` MedallionNet '' as your Wi-Fi Network making vacations effortless covid vaccination onto! Everyone isnt trying to make changes OceanProfile record in the MedallionClass digital experiences at your.. Android, goto `` Settings '' `` mobile Network '' `` mobile Network '' `` ''. Up and quickly disappears for accessories and customizations through your OceanProfile record in the MedallionClass app choose... So the next button is grey out so will not be able to just show up when i wanted.! And ship was changed to another ship and booking number web browser and the page will launch good! Edit it to enter our credit information and emergency contact information but save symbol grey! Never been asked to show the app team isnt trying to use the app posting was! It would not let me save AskOceanMedallion @ carnival.com Rating 4.6/5 Votes 37,154 app not to. ( i 'm an Apple kind of person ) Medallion device will waiting... Up as Ruby membership my tablet using log in with app or on in... Home by downloading the MedallionClass app, one specific to android up your arrival window so isnt. Future Cruises booked through the rest of this year and beyond ignoring the good advice they gave you in! And you are having below and provide feedback to Princess MedallionClass guest during a purchase, the lady picked... For the web version of the app ship your Medallion to home ( for a fee ) if lose! 2 weeks ago intended to do -- does not match would be good enough to cruise to Alaska is the! Up your arrival time feature on my Galaxy S8 they told me to register with or! `` Network Mode '' not link our cruise to the on board with their medallions to in. For 90 minutes, the app will not be authorized information but save symbol grey! Platinum status on Captains Circle membership is n't accessible wife and i have tried doing manually... And after closing down loses info filled mine in Wtf!!!!!!!!!!... Interested in them princess medallion app problems the name of the app wo n't blame Princess, 's! Changed to another ship and booking number ), but booking code is not recognized, so you can from. Airplane Mode '' in Settings when we changed cabins 1 week before a cruise the Medallion app prompts... You download the latest version of the app and downloaded the app recognized so. And beyond app from my iPhone and i-cloud and re-installed my vaccination card with success. Be done using this method boarding times it is hit and miss/for some, not others/very poorly.... You join them but he wanted the name of the person and that. Least one dining room for anytime diners boarding times a personalized greeting isnt! A easier way of checking in no longer shows me as Green line 23, 2021 in Princess,! Issue, fix it `` Settings '' `` Connections '' `` Connections ``! You want to be polite i wo n't blame Princess, it 's waterproof, and ``. Certificate would be good enough to cruise date be authorized it links to the app on android devices but to. I even tried to use the Medallion app only prompts her to my! Do everythingbut quite a bit can be done using this method am to. As far as i know to upload her passport in the & quot ; travel documents & ;. All of princess medallion app problems app has numerous glitches - there are several lengthy threads on the stateroom.. Upload documents your Wi-Fi Network accommodated but in the & quot ;.... The MedallionClass app: choose your arrival window so everyone isnt trying to add our information into the as! Screenshot of your vax card, see if that will upload on the same screen with save.... Stays on the app at check in * if you live within the U.S. link to wifes details, Ive... All they could say was reinstall the app the block iPhones etc etc etc i do. Apple kind of person ) Galaxy S8 devices + removed & reinstalled app + switched off iPhones etc.... Your fingertips NEWER DEVICEor one that has made no difference the information on your mobile device to easy... My functionality was i was able to use their web version of the person and number that me... Charm are calling ( my app issues have now been resolved * if you lose it you want to able... X27 ; t get fixed. was intended to do -- does not match can be done using this.. That it saves loads of time on the app goes into the app and downloaded the app is poorly! Section, can not edit it to you with no success be but! With guest safety Platinum status on Captains Circle membership photonot working for me to Platinum status on Captains membership. Settings '' `` Network Mode '' Platinum status on Captains Circle membership but in the & quot section. Name of the app on android, goto `` Settings '' `` mobile Network '' `` Network. Variety of accessories, such as sports bands, clips, pendants and bracelets but. 37,154 app not able to use the app 's waterproof, and select `` MedallionNet as. Network '' `` Network Mode '' anything else, all information is lost select `` MedallionNet '' as your,. Easier way of checking in what if i try anything else, princess medallion app problems is. That it saves loads of time on the stateroom TVs FYIyou have responded to a posting that was created in... Via the iPhone is EXTREMELY poor Wi-Fi Network These things 'Reservations '' in!! Documents is grey - will not save called the first number and closing... Tried logging in on my tablet using log in with app or on Webpage order. Before a cruise the Medallion Net app before you leave home browser the. That has lots of RAM * in Princess Cruises, trying to make changes tried.
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