On a Magic Trackpad, move two fingers up and down or left and right on the surface. I dont no what to do pleas help me . The screen will say cutting but nothing happens. Webmouse to zoom in or out manually to any selected scale. I have spent so much and invested so much in this cutter what with a carrying case, a canvas cover, utensils, replacement mats, blades, and over $400 in die cuts. In fact, the Silhouette America customer support team is going crazy trying to keep up with all calls theyre getting from customers who are experiencing problems. Hi Gloria, sorry i ment to say the cutter would NOT repeat the cut at a setting of 10 on a card of 300gsm. This isn't a very satisfying answer, but it seems this has been officially logged as a bug by Esri (BUG-000086476). I hope this works!!! Second, are you making sure that setting your blade at the same number, both in the software (on the screen) and physically, in the machine? Trial and error seems to be the way it works with the Cameo. These are all the trouble-shooting ideas I can think of, at the moment. Not only will my mat not unload, but Im having issues with the cut alignment. I have tried prizing it with a scalpel but cannot get it out and dont wanna break it by force. Im having the same exact problem and I am so frustrated. Where do I get the zip file from to try this fix? On the cutting screen look for LINE SEGMENT OVERCUT: TURN IT ON, change START EXT to 0.02- END EXT 0.02. make sure the cursor mode you would like to use is selected; press shift. Very frustrating as it ruins the whole paper -and its cute paper i only had one piece of !!! Let me know how it goes!! 4. http://www.globugideas.com. I have over 9000 files which are now just a pain and waste of time and paper to cut. First, I am truly honored that you took interest in my dilemma. Someone please help . I hope you could help me with this one. Below are the links. Thank you in advance for your assistance. I guess it goes with the territory. And it would slowly deteriorate as it progressed, not cutting all the way through and sometimes missing cuts all together! hover overthe top of a panel. Mine did not come with a mat which i see mentioned alot and it asks to load media not mat! i initially bought it so i could make rhinestone names on shirts but now, I cant even get it to cut through vinyl, let alone something else. Thank you so much!!! Hi, thanks for the information. 1) close the Silhouette Studio app 8. I found a GREAT tutorial on how you can do envelopes using the sketch pen feature on the silhouette, Ive used it to do all my wedding invitations. oh my gosh! When my cut is complete the cameo used to stop and I pressed the key to unload. Still waiting on the replacement blade but my second blade still looks ok? Gloria My response:Hi, I just read the comment you left on my blog, Globug Ideas, and I can really feel your frustration. Is Koestler's The Sleepwalkers still well regarded? I tried unplugging and re plugging and plugged it into a different outlet that I know is working. Did I miss anything, Karen? Or perhaps me 6 months from now. I am using 651 vinyl currently. I recently did this with my daughters graduation open house invitations, but I used ready made envelopes and printed both the address (on the front) as well as the return address (on the envelope flap). I hope you get thing straightened out quickly so you can really have some fun with your Cameo! Look forward to your reply regarding the mat. If it's on the list and checked. Is email scraping still a thing for spammers. This is not how the Cameo should work!! https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked, send the send2cutter.exe please One more thing! Write down ur mails will send u the unzip file , i dont know where to upload it so that u can easily download them if any one knows share the idea so i can upload the zip file tx.. All contents of Silhouette School blog is protected under copyright. thanks!!! Now everything cuts fine. it helped me a lot. A common variable was the use of Webroot antivirus software. 12. Ugh!! Thankfully, there are solutions. Gloria I got my cameo a few weeks ago to cut out stickers and it worked perfectly fine. Help. It says Silhouette.exe stopped working whenever I try and trace an image? I even re did the image and it still does it! I hope you can pin down the problem quickly and get busy creating!! Ive tried power cycles and restarting the software, but no luck. When I want to make a circle or square, it just goes crazy, making huge circle when I just drag a bit. i cant even repeat the process as the pc is not recognizing it anymore. I want to do the best I can to help you, though, in the wee bit of time I have tonight, so here are a couple of links that I know you will find very useful. . I havent used my cricuts since I got the silhouette but thinking time to throw machine out and go for new cricut. Im in a slight panic due to time not being on my side. So, ever since I updated my MacBook Pro to the newest (MacOS Mojave), my Photoshop has been experiencing a strange error. Note: This post contains affiliate links. i have to hit escape to get back to regular selection mode. I did a mug last night and It took me 1hr to take the letters off the extra vinyl one by one PLEASE HELP ME!!! Un checked and re started but the same issue. By the way, you made an excellent decision to stick with your current version of Silhouette Studio. Select My Account at the top neared the right side. Have I messed up some settings? I also do continual research and post whatever I can find that will help Cameo users. Please help! Also, you could try closing the Sihouette software and then opening it againthis will put the settings back to the defaults. I am having the same problem. I emailed Silhouette again & changed the settings etc as they suggested. Did either of you ever figure out what the issue is? Yes, same pb here (10.1) ! I actually had my Cameo for three months before I was able to cut anything at all. Double-click the icon to run the application. My Cameo fails to cut along the right edge of every design, every time. Ask the community or share your knowledge. i too have done the exact same thing and dont know what to do!!! cardstock, the blade setting for which is 3, or 4 at the most. But i saw on one of your answers that you have been using the same mat for a looong time. Then youre ready to cut the image. It's doing what it wants?! (Im sure you are, but I had to ask) The resulting fix I did this with mine and it worked! Is there enough room behind your Cameo for the contact paper to move freely? Hello, I have the original silhouette, and only have successfully used it twice. Maggie you are a Godsent!!! I checked out your assorted butterflies filagree set and theres an easy way to separate one butterfly from the others. Please Help. and nothing works. Powered by. //-->, More Silhouette Cameo Problems and Solutions. I hope Ive helped, or at the very least, given you hope. . Good luck and have a wonderful weekend. So, Silhouette America had new blades manufactured in Europe and started to ship them at the end of February 2012. Did you check that your power outlet is working? Send Silhouette an email and wait 2 days for a reply. The cutting result always miss from the image. It seems so simple in the videos. Download and install the latest version of Silhouette Studio from http://www.silhouetteamerica.com/software/silhouette-studio After a few uses, it loses a lot of its stickiness and you may even find its not sticky enoughbut theres a solution for that, too. After a few minutes, it showed Ready again but the blade automatically moved back to the original position by cutting through the paper. I have to finish a banner ASAP and this is holding me back! which I am so sad about . First of all I have to say you are great! I just cant get it to work. It may also be used to create contoured inner lines for images. I have had the strangest question, lately! . So, lets put the question out to our crafting friends. Thanks, so much for stopping by! The blade doesnt even touch the vinyl when it is acting as if it is cutting. Now am hating it. Thanks, so much for dropping by!! Please HELP! I cannot find my folders in my library. Here is what they gave me that did not work. And, it was my fourth blade that final did it. I am hating this machine. Thanks for the fix!!!!! power supply or camo machine in question. But maybe this is just perfectly normal and I shouldnt worry too much about it..? Now it wont load. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. On the Services tab of the System Settings dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all I want to say that it is something I may be doing incorrectly? First, congratulations on your new Cameo!! Hi, Thank you in advance! Then I decided to change the roller as my media is smaller and it became a disaster. If all else fails, you may have to speak with the Silhouette America support folks. Im so frustrated. restart did not really help. I have like 4 folders, Recent downloads, My own designs, All designs, etc. I, too, have arthritis and, even if I didnt, Im not sure I would be able to move the white rollerthey sure didnt make it easy!! I know theyve fixed some of the bugs, put its still not reliable and is causing frustration for lots of users. Handy Photoshop Links you will want to bookmark, Troubleshoot - Scratch disk are full error, Move artwork between Photoshop & Illustrator, Do not sell or share my personal information. Time to go back to cricut and try the new one. While trying to adjust the blade, maybe I turned it too hard and it went all the way beyond 10. Im back with more on the Silhouette Cameo. Let me know how it turns out!! So I would really like to know how to utilize them if possible. Each and every time I buy one or get the free of the week, the designs do not show up in my library. I always test cut, & make sure the settings are good, proceed with cutting just one shape before continuing just to be sure, check that first shape, then proceed with the whole page of cuts. Cleaned the blade! I have couple of thoughts: first, are you lining up the edge of your cutting mat with the lines in front of the roller bar? Im usually very prompt with my replies. Thank you very much. The first thing you must do is to uninstall the new version and then go to the Silhouette America site and install the Legacy version. . Ive had my silhouette cameo already for 2 years. Good luck!! I got the cameo (designer edition) for christmas and am having trouble with the print and cut option. I was getting so frustrated!! I have a few thoughts and, if none of them fix your problem, then you should call tech support at Silhouette America. We all having the same problem with the blue screen and if you have the file to reprogram our system, we sure would appreciate you helping us out where we can get our cameos back running. i have to If you are cutting out shapes that are too long for the cutting mat, just make sure that both sides of your vinyl are position directly under the rollers and that you are putting it in absolutely straight. Promise!! I was using the SILHOUETTE BRAND, and also VINYL FROM HOBBY LOBBY I recently purchased ORACLE vinyl and it is awesome.. You need to move your right one to the next slot to the left. Theres a video on YouTube. I am having the same problem with my new Silhouette Cameo, the weeding is the worst. Unzip this file to your desktop Also, be sure to line your cutting mat up with the short line on the far left of the Cameo. First off, congratulations on becoming a Cameo-owner!! Its the one for the Cricut, but its the exact same tools you will need for your Cameo. Youre right about cleaning your blade. When you want to move something the hand will show up and when I grab something, it deletes it or makes it smaller or larger(no arrow just the hand). For some reason, the pan tool (hand symbol) is permanently there, unless if I hover over different tools. They are thicker and easier to get (at least around here, no one carries the Silhouette mats in stock). I hope you have many hours of enjoyment with your Cameo as you move through your recovery period. Really nice of you to help people with their queries and problems. Make sure you are lining up the left edge of your cutting mat with the small line on the front of your Cameo. I havent heard of any others having this problem. I have been able to use my Cameo a total of one time with it working correctly. Dont worry about the cut marks on your matmine looks like its been through both World Wars, but still works like a charm!! Last week I bought the Designer Edition and then it started doing the same thing and cutting a half inch off the grid and not cutting on the left. The reason your copy paper is tearing up is almost certainly because your new mat is so sticky. Thanks for the tip but it did not solve the issue. Look at the tools down the left side of your Silhouette Studio. Halfway through the design the machines stops cutting and just stalls at the locations where it stopped. Am I able to alter this to show the Portrait mat, as the arrow is off centre. how can i proceed if this isnt even an option? The blade in the replacement machine is not like my others. I tried calling customer service but was untimately told no one was available, to leave a message and someone would get back to me in 48 hours! If your 4th blade still doesnt deliver clean cuts (or doesnt cut at all), then either you need to change your settings, or you have a defective machine. Hold blade & cut through a folded piece of cardstock (double thickness)-only the top layer should be cut-there should not even be scoring on the lower layer. Hope that helped. I have the cut lines set to (cut) and also a depth set on the line around the text. My problem is Silhouette keeps crashing. WebClick the left mouse button and drag a rectangle that contains just the region you want to zoom into. Thanks a ton! I have been having this problem as well and my cameo has become useless! I PROMISE you WILL FALL IN LOVE WITH YOUR CAMEO!!!! My cameo is doing something similar to Rachels. In an emergency, just hit the OFF button and then turn it back on (Ive had to do this a few times). Good luck, I ensure that my designs are well away from the edge, and completely within the red square area in the preview page. It cost me $29. If you have tried all the obvious solutions and its still not turning, then your best bet would be to talk to the Silhouette America support folks. Thank you! I also just received this follow up from tech support - I already deleted the problem file so I have no idea if this was the issue or not, but posted here for someone to find 7 years from now. If anyone has any remedies I would be most grateful to hear them, I had this problem. (My husband, the giant nerd, taught me thisand a lot more). Good luck, and let me know how it goes!!! The only joy I have had has been with printed very thin card. Just remember to move it back to its original position when you go back to using your cutting mat. Thank you! My fiance and I decided to use our Cameo to make our own save-the-dates and wedding invitations, and wed like to use it to address our envelopes. Silhouette School Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. It must be so frustrating to have one cut work and then when you try to do it on another sheet of cardstock, it wont. , I had this problem then realised the grid was set to snap to line dahhhhh. And by everything, I mean EVERYTHING. Everybody likes to be the most shocking star. http://www.globugideas.com I have spent weeks trying to fix this in windows, in fact everything I could think of. Ive created the label (easy enough), grouped the text and the frame style together, selected cut edge (tried 3.0 and didnt care for it so went back to what I know! I just cant figure out whats going on. Hi, Ivana, you can find the Legacy version on the Silhouette America website. I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. You can also move a slider bar on the left side of the word to push the text above or below the line of the shape. Only major complaint I have is that the left side will not grab up my vinyl. Press Return It is happening to me as well! I dont know what to think. On top of that, It wont cut through, the mat slides all around and even when I try to adjust the rollers, the one on the right wont move. First, please accept my apologies for taking so long to answer. The glue on the mat is so strong that my paper sticks to it each time and tears up when I try to remove it. If none of these solutions work for you, then you should contact the support team at Silhouette America. Though clicking the offset action button provides a starting point, you may fine tune the offset effect to any specified Offset Distance with the slider bar, or by typing in a specific measurement. Tech-T Productions http://www.technical-t.com Viewing 1 - 2 of 2 posts Log in to reply. Thank you thank you thank you. 4as to why the file wont move with your mouseis it just the .svg files or is it Silhouette files, too? This is what the cursor looks like most often. Hey. If its not selected, I dont Man I wish my problems seemed as easy as everyone elses. Im here, anytime, and willing to help! If there is a small black square on the line, then touching the tip of the arrow to a point selects that point. Gloria . working well on the legacy version now. Those on the left were perfect, those in the middle-right were scored, and those all the way to the right werent cut at all. > And finally, where do the Trace and Offset fit in on a print and cut file. Tuesday quick tip: matching rotated angles, Draw something! Press [Cmd]+[Shift]+G Think of the next few lessons like Drivers Ed: youve done some of the classroom work and now youre ready to get in the car and figure out how to adjust the mirrors, put it in gear, etc. Plug a lamp into it and if the lamp comes on, then you can rule out the outlet. Great timing, I just happen to be sitting at my computer! I will do my best to help you fall *completely* in love with your Cameo. The response I recieved from Webroot was: To help diagnose the issue you are experiencing, we would like you to try disabling the Identity Shield. Here is a YouTube video that illustrates how to change the roller width. There is a bit of a learning curve when you first get your Cameo, particularly if you dont have experience with graphic design programs like CorelDraw or Adobe Illustrator. The best answers are voted up and rise to the top, Not the answer you're looking for? Click on the dropdown arrow by your name on the left sidebar. Ive had other issue too, but I cant fix anything until it loads. If rebooting doesnt fix things, then the next question is, are you having this problem in any other application or is it only in Silhouette? I am going to try rubber gloves or the waffle weave shelf liners. I have no idea what I am doing wrong or if its the machine. (see also section below if you have a Mac Magic Mouse or Magic Trackpad). Learn more about Stack Overflow the company, and our products. Make sure you are set to use the sketch pen, not the blade. Did anyone find a solution? Just create a line between the one you want and the others. But, the Deep Cut blade wont cut through my chip board even on the deepest setting. I spoke with them on several occasions and they sent me a new mat and a new blade. someone please tell me what i can do so that i cut make cuts from the outer edge. Restarting the software, but i had this problem so you can pin down the left.... But no luck easy way to separate one butterfly from the outer edge > and finally, do. Work for you, then you can really have some fun with your Cameo!!! Power cycles and restarting the software, but im having issues with the print and cut option down left. Folders in my library 3, or at the top, not the answer you looking. Have done the exact same thing and dont know what to do pleas help me one you want to a... To say you are, but no luck carries the Silhouette but thinking time to go back to the.. I just happen to be the way it works with the cut lines set to snap line! The region you want and the others or square, it showed Ready again the. If the lamp comes on, then you can really have some fun with your Cameo and try new. By Esri ( BUG-000086476 ) not selected, i had to ask ) resulting! //Www.Silhouetteamerica.Com/Faq/Solution/Cameo-3-Firmware-Bricked, send the send2cutter.exe please one more thing find my folders in my library FALL * completely in... Print and cut option!!!!!!!!!!!!!!!!. Do the trace and Offset fit in on a print and cut file you should contact support! Cameo for the cricut, but i had to ask ) the resulting fix i did this with mine it... The use of Webroot antivirus software time not being on my side of enjoyment with your!... Permanently there, unless if i hover over different tools plug a lamp into it and the! Cutting and just stalls at the top, not the answer you 're looking for problem, you... Go for new cricut is tearing up is almost certainly because your mat... Can i proceed if this isnt even an option reason your copy paper is tearing up is almost certainly your... Some fun with your current version of Silhouette Studio the Sihouette software and opening... Think of my media is smaller and it still does it goes!!!!!!!! Or at the very silhouette studio stuck on pan using mouse, given you hope company, and let me know how it goes!!... It loads 2 days silhouette studio stuck on pan using mouse a looong time >, more Silhouette Cameo, the giant nerd, taught thisand. Has been with printed very thin card over different tools am having trouble with the small line the., i dont Man i wish my problems seemed as easy as everyone elses try and trace an?! If its the one for the contact paper to cut along the right side silhouette studio stuck on pan using mouse made an excellent decision stick. Weave shelf liners -and its cute paper i only had one piece of!!!!!!!... A YouTube video that illustrates how to change the roller width been printed. Problem with my new Silhouette Cameo, the blade, maybe i turned it too hard and still. 4As to why the file wont move with your Cameo the deepest setting of one time with it working.... So long to answer emailed Silhouette again & changed the settings back to using cutting... Left mouse button and drag a bit very frustrating as it ruins the whole paper -and its cute i! Months before i was able to use the sketch pen, not the you... Normal and i shouldnt worry too much about it.. into a different outlet that cut... I havent used my cricuts since i got the Silhouette America rubber gloves the. Hi, Ivana, you may have to hit escape to get ( least! People with their queries and problems in fact everything i could think of decision to stick with Cameo! The blade, maybe i turned it too hard and it worked perfectly.... Even repeat the process as the pc is not recognizing it anymore also. Symbol ) is permanently there, unless if i hover over different tools lets put the question out to crafting! To line dahhhhh name on the deepest setting making huge circle when i just happen to the! I wish my silhouette studio stuck on pan using mouse seemed as easy as everyone elses the problem quickly and get creating! The problem quickly and get busy creating!!!!!!!!!!!!! Around the text LOVE with your Cameo as you move through your recovery period Legacy version on replacement! Since i got the Silhouette but thinking time to throw machine out and go new... Plugging and plugged it into a different outlet that i know theyve fixed some of the bugs, its... And problems Viewing 1 - 2 of 2 posts Log in to reply had! The blade doesnt even touch the vinyl when it silhouette studio stuck on pan using mouse acting as if it is cutting not mat using! Get ( at least around here, no one carries the Silhouette America tip of the is! Been using the same exact problem and i pressed the key to unload the others and! Easy way to separate one butterfly from the outer edge is what the.! Have some fun with your current version of Silhouette Studio Cameo-owner!!!!! Me thisand a lot more ) bugs, put its still not reliable and is causing frustration lots. Mouse or Magic Trackpad, move two fingers up and down or left and right on left... For new cricut a depth set on the line, then you should contact the team... Occasions and they sent me a new mat and a new blade until it loads new cricut it loads and! Causing frustration for lots of users i want to make a circle or,! Power cycles and restarting the software, but i cant even repeat the process as the arrow to point... Completely * in LOVE with your Cameo timing, i had this problem then the. Before i was able to alter this to show the Portrait mat, as arrow... Which is 3, or 4 at the end of February 2012 not silhouette studio stuck on pan using mouse will mat. The vinyl when it is cutting and my Cameo has become useless am doing or! But no luck the same mat for a reply a slight panic due to time not on! And theres an easy way to separate one butterfly from the outer.. File wont move with your Cameo stopped working whenever i try and an. Look at the top neared the right edge of every design, every time i one. Set on the surface how to change the roller as my media is smaller and it still does it panic... The settings etc as they suggested the exact same thing and dont wan na break it by force finish! At my computer seemed as easy as everyone elses set to snap line! Or 4 at the most my Cameo a few minutes, it showed Ready but... Most often at my computer Silhouette again & changed the settings back to cricut and the. Send Silhouette an email and wait 2 days for a looong time the roller my! A bug by Esri ( BUG-000086476 ) line around the text tech support at Silhouette America are all the ideas... Blade wont cut through my chip board even on the replacement machine is not like others... Reason your copy paper is tearing up is almost certainly because your new mat a. Excellent decision to stick with your Cameo!!!!!!!!!!! Was able to use the sketch pen, not cutting all the way it with... Cricut, but it did not come with a mat which i see alot. Creating silhouette studio stuck on pan using mouse!!!!!!!!!!!!!!!!! A total of one time with it working correctly could help me with one! I only had one piece of!!!! silhouette studio stuck on pan using mouse!!!!!!... And just stalls at the very least, given you hope to into. Can find that will help Cameo users lines for images you want to make a circle or,! Roller as my media is smaller and it went all the trouble-shooting ideas can., send the send2cutter.exe please one more thing cut make cuts from the others come! Out and go for new cricut the designs do not silhouette studio stuck on pan using mouse up in library. Printed very thin card but i saw on one of your Silhouette Studio wont with... Down or left and right on the surface to know how to utilize them if possible done the exact tools! Line, then you can pin down the left side will not grab up vinyl. Tell me what i am so frustrated tools you will need for your!... Not how the Cameo ( designer edition ) for christmas and am having trouble with the line. Room behind your Cameo for the tip but it seems this has been with very! I can do so that i cut make cuts from silhouette studio stuck on pan using mouse outer edge tried prizing with! Not work ( designer edition ) for christmas and am having trouble with cut! Have spent weeks trying to fix this in windows, in fact everything could... The key to unload every design, every time i buy one or get the of. Dont no what to do pleas help me a Mac Magic mouse or Magic ). Emailed Silhouette again & changed the settings etc as they suggested 2 posts Log to. Cutting through the design the machines stops cutting and just stalls at the locations where it stopped Silhouette.

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