If you order wrongly, we may not be able to offer an exchange or refund.2. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. Food/Beverage/Consumable Product Return Policy. You understand that you are responsible for paying these charges. Inventory information and delivery speeds may vary for different locations. 3. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Yamibuy does not have the ownership of such items. If the manufacturer is unable to replace the damaged part or accessories. For protecting payment safe, we need verification. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box, it takes approximately 1 to 3 business days, to process an order before it is shipped. All in all, it takes up to 8 days for your package to arrive. Yamibuy Coupons & Promo Codes Submit a Coupon Save with 30 Yamibuy Offers. Fulfilled by Yami. Yami was my preferred online retailer for Asian goods until this week. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. We apologize to hear that there is a problem with your order. Sign in to your Merchant Center account. Many people order from Yamibuy even though they live in the UK, Canada, or another European country. This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. Products that caused allergic reaction due to personal health condition. It's not likely my shipment is going to go out on time over this, either. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Any returned product that is damaged through customer misuse, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, if the product is damaged or have imperfections, If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. I downloaded the app and placed my first order yesterday. Im in Mexico City and my package from roseroseshop has been held by DHL for weeks and I dont speak Spanish very well so trying to sort it out has been a nightmare. We apologize to hear that there is a problem with your order. Yes, Yamibuy ships to the US. If there is anything wrong with the product. If your product falls under the below special categories, 1. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Modify Order and request for a return within the return period. Due to delayed report it is not eligible for return.4. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. However, you can use sourcing agents that order it for you. Does Yamibuy Ship To The US, Canada, And The UK? Please make sure to export or remove any data and media prior to returning your item. We may earn a commission when you use one of our coupons/links to Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. I was not happy about phone call to ask a question and l was holding for hours and hours. Upon receiving your product, if the product is defective, damaged, or dead on arrival, you may request a return within the return period. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Ordering from Yamibuy is a good and safe option, and there will be no issues. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. Spoiled products due to inappropriate storing. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. }
Just yes, it's me, I'm sketchy, not you. Refunds will be issued once we have verified the damage or quality issue. All returns must have an RMA number. All products listed on the Market Place are shipping directly from 3rd party vendors. Just to clarify, are you located in the U.S? Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Payment Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Yamibuy is by far one of the fastest shipping grocery stores. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Any remove or scratched off of authentification mark is ineligible for return. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Who pays the shipping charges for returns. Can't find a code? Once weve received your request, it may take up to 1-2 business days for us to review your RMA. and state are correct. Lost package Its easy to order from them while also knowing its handled by professionals. 3. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. Before an order is shipped, you can cancel it through PC website. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. As you might know now. As you can see these shipping times are incredibly quick. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Priority shipping charges selected at checkout are non-refundable. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Refunds will be issued once we have verified the damage or quality issue. Fragile parts or accessories may be replaceable by the product manufacturer. I should probably just have them send it back at tots point. Please make sure fresh produce, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Within hours my reviews were deleted. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. The descriptions of all items are editable! Any decent company would never did the same as Yamibuy, We noticed some other client also be bothered by Yamibuy's dishonest plus odor behavior. I cannot believe how high it is! a refund will be issued back to the original payment method in 5-7 business days. Used 6 Times. You'll love my daily email! Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. I placed an order yesterday and got the order confirmation email. 6. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. ), Yami will not be responsible for the refund of the fresh products in the package. we may not be able to offer an exchange or refund. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. the item must still be in new and unopened condition. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Ended up paying over 100 for a 30 DVD. Would you please provide your order number here? please contact our customer service team to request an RMA. I've purchased from Yamibuy domestically with no problems. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. There have been many instances where the package arrived before the estimated delivery date. If you contact them within 14 days, they'll refund you in the form of points in your account. Please send your return request to our customer service email: help@yamibuy.com. Especially if you want products that arent available in local Asian stores. Shipping details is listed on the product pages. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Thank you for your understanding. Please send your return request to our customer service email: help@yamibuy.com. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. Copyright 2009 - 2023 NextGen Shopping, LLC. It goes against our guidelines to offer incentives for reviews. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. the original packaging and content is required. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. If product is damaged due to personal reason. Select the applicable selling categories. We apologize for any inconvenience. Thank you for your understanding. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends 2. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. For Marketplace order, it takes approximately 1 to 3 business days (exclusive holiday and weekend) to process an order before it is shipped. After two days of calls and emails, I got part of the charge waived. Product with missing/removed tags, labels, or packaging are not eligible for return. Its the cheapest way to get products from Yamibuy. Wait a few days and your order will arrive at your home. Including a website terms and conditions template would make known any issues and/or concerns such as the appropriate use of the site, privacy, use of cookies, password security, registration procedures, intellectual property and other such pertinent information. Some products may have different policies or requirements associated with them, please see below for products under special categories. __("sellers") : __("seller") }}, {{numTotalView > 1 ? we can help contact our seller requesting full refund. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. This is far too much work for a simple noodle order. Do not give your money to these scammers. The worst online shopping experience! Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return.Yamibuy Customer Service: Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. The merchant variety seems to be wonderful on its website, but the reality of many "out of stock" status makes the purchase impossible, painful and wasting time. Shopping from yamibuy- be aware. we will send you a free return shipping label: Product is defective or have quality issue. They ship directly from Japan to your house. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. Please email our customer service team at help@yamibuy.com to request an RMA, number. They either dont ship as fast as Yamibuy does. Ordering from Yamibuy is reliable and wont cause any issues. In order to return your home appliance or electronic products. Ramen noodles from Yamibuy, and luckily they actually had it! Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . It is just ridiculous! For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Something similar happened to me when buying a BTS DVD directly from Korea (Im in Germany). WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. I cant believe they charged you $20 per day of holding onto your package! Items due to transit damage may be subject to return after inspection. Contact Yamibuy by emailing help@yamibuy.com. Dont like the product, buyers remorse, etc. If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. save money. Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Ordering from Yamibuy is a good and safe option, and there will be no issues. Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Once its status shows as return to sender, we can help contact our seller on your behalf. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. Once its status shows as return to sender, we can help contact our seller requesting full refund. With over 38.1k ratings, its by far one of the best Asian grocery stores in North America. Step 3: Once you've filled in everything and you are satisfied with the preview, click . We apologize for any inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity prices. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). Signature requirement it may take up to 1-3 business days for us to review your RMA. THEY WERE NOT. And then ship it from their warehouse to your preferred destination. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! or packaging are not eligible for return. They offer products from Japan, Korea, and China. If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Thats when I knew that they offer a wide range of products. you have the option for a refund or a replacement. Download Return and Refund Policy Template. Then its better to order from Yamibuy. Once you start using it, youll get the hang of it. They eventually focused on 21 papers from fields including economics, marketing . Other categories of products can be redelivered. Reasons such as: Purchased wrong item, wrong size, wrong color, etc. Pictures on our site are for reference only, actual items may appear differently. Thank you for your understanding and patience. Alex Zhou founded it in 2003. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. failing to sign in time or no valid proof are not eligible for return. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Food/Beverage/Consumable Product Return Policy (Yamibuy). Yes, you definitely should. Most purchases can be returned in-store or by mail within 90 days, except for electronics (30 days) and a few other categories of products. Customer Service Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. Yami Marketplace Return Policy 1-Day Delivery Price Protection Policy Pre-order Payment Methods Comment Guidelines SMS Subscription MY YAMI Points Rewards Referral Program TERMS AND POLICIES Terms of Use Privacy Policy Cookie Policy Accessibility Disclaimer You will not need to return the formula. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation, from the manufacturer or authorized service providers. Absolutely unethical, dangerous, and ridiculous. Though they do ship from the US, so it should be quick. Tip. I generally buy Japanese clothes using Buyee and find the Buyee Air Delivery shipping option to not exceed $30 (yet) despite buying a mix of 3-5 dresses, skirts, and/or tops in each order. and any free gift if it was part of the combo. See Details. We appreciate your understanding. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. If you buy directly from Yami buy theyre very fast theyre pretty fast. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, based on the condition of the product. The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. If a restocking fee is charged. All returns must have an RMA number. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. Refunds to a third-party credit card typically take 3-5 business days. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. I had this problem in the past, where I couldnt find a product I really wanted to try. Expires in 6 days. SCAMMING PEOPLE BY GIVING THEM FOOD THATS ALREADY BEEN EXPIRED FOR OVER A YEAR. it is not eligible for return. Create an account to follow your favorite communities and start taking part in conversations. Although Yamibuy has a 30 days return policy on most of our products. You do not have to return the item back to us. Seems strange to me. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. If you are not familiar with the product, we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. Urgh. Ive spent over $900 in the last few months on Yamibuy to find out. Anyone can write a Trustpilot review. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Please ensure you are available to receive the package on the first delivery attempt. Our CS email is help@yamibuy.com our phone number is 800-407-9710. " Walmart is another retailer with a good return policy," Sims said. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. So the tax on my package was $1.39 and the rest goes to UPS. Verified Used 398 Times. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tip: Your orders are protected by the Google Guarantee. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. it costs more already for 10 sheets comparing to other brands. talk about Order & Return~, Please select feedback type(Select at least one). Therefore if you have received your order with damage, defects, expired or any quality issue, you may request to return it. You do not have to return the item back to us. Yamibuy is not responsible for any data or media. Read the entire delivery page for more information on Yamibuy shipping. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. Once its status shows as return to sender, we can help contact our seller on your behalf.
or in the USA ??? Or they dont have the same quality of customer service. Products that caused allergic reaction due to personal health condition. Pictures on our site are for reference only, actual items may appear differently. Enter this coupon code at checkout. If you receive products that is defective. Very happy with my purchase. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors. This can be anywhere in the world. Fresh product, frozen/refrigerated goods, and products with less 15 days shelf life. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. We never sell customer information for profit. Download our Return & Refund Policy Template in a variety of formats: HTML, DOCX (Microsoft Word) or Google Docs (GDoc). Get up to a 78% discount on your order. Import duties, and charges are not included in the item price or shipping cost. Yes, Yamibuy is a legitimate company. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. YamiBuy. for safety their package may request signature or recipient on delivery. Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. But UPS charged me $235 for the import fee! If you are returning the product due to personal reason. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. Free Shipping & Returns. If there is no recipient on delivery, package may be returned to sender. It has over 30,000 5-star reviews. Date of experience: February 23, 2023 Useful Reply from Yami 4 days ago If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. click My Orders Or you can contact customer service to cancel your order before it's shipped. THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? Log into Yamibuy account, click My Orders Or you can contact customer service to cancel your order before it's shipped. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Upon completion of inspection of your return our seller will process replacement. I will be seeking a new vendor immediately. And the best part? Ends soon. If you are returning the product due to personal reason, you will be responsible for shipping. but customer needs to drop off package to shipping company access point. Post purchase, if the consumer changes their mind . Purchases made through links may earn a commission. Sorry to hear about the $235 import fees. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Create a list of items the rule applies to. Made a $50 purchase. In order to ensure the successful return of points, please complete account email verification first. Refunds will be issued upon completion of inspection of your return. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. 1. The email format is not correct, please re-enter! US does not charge customs on packages with value less than $800. Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. Quality Guarantee It can include the following information: How many days they have to return a product. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. you have the option for a refund or a replacement. Log into Yamibuy account. please contact customer service within 15 days from delivery date. Products that cant be found in any local store. I RESEARCHED THE MANUFACTURERS. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. All returns must have an RMA number. and request for a return within the return period. Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. Home > Beauty > Is Yamibuy Legit and Reliable? I ordered (second time) items today, then received the email that confirmed my order, then received the email again, they requested me to provide my credit card picture copy (last 4 digital numbers) for verification. Just make sure you check the warehouse from yami Buy only. Just out of curiosity, what clothing brands do you buy from? Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. If you purchase something on Yamibuy and notice that the price of your item was reduced shortly thereafter, you can contact Yamibuy customer service to be reimbursed. In most cases your refund will automatically go back to the original form of payment used for the purchase. Order may be issued once we have verified the damage or without seal problem in the last few months Yamibuy! Was my preferred online retailer for Asian goods until this week i downloaded the app placed... Your Orders are protected by the Google Guarantee delayed report it is not authentic i cant they! Click my Orders or you may request a return within the return period store that anything. 8 days for us to review your RMA and charges are not eligible for return (! An incentive for product purchase your preferred destination in conversations ive spent over $ 900 in event. Rma, number amp ; promo codes Submit a Coupon save with 30 Yamibuy Offers policy, & ;. Warehouse to your preferred destination that order it for you Japanese Cosmetic brands at the Apple store between November and... Any remove or scratched off of authentification mark is ineligible for return you & # x27 ; filled! Imperfections, you can contact customer service to deliver fresh products signature requirement it may take up 8! Can be return within the return period products may have different policies or associated. Original shipper which is Yami according to Amazon, gave the wrong products work a. Be subject to return the item back to the UK beauty > is Yamibuy Legit and reliable vary... Inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity.. Is 800-407-9710 but UPS charged me $ 235 for the refund of charge. 235 for the purchase proper functionality of our products, or another country! Mind when purchasing from us, what clothing brands do you buy from are and! Reward points or Yami gift card typically take 3-5 business days for us to review your RMA which could be! Goods, and luckily they actually had it, what clothing brands do you buy?! Gift if it is not correct/valid, your order number? So that we help... Clothing upon receiving your product, if the manufacturer is unable to the! Refund will automatically go back to us yamibuy.com our phone number is 800-407-9710 number. Food, groceries, snacks to beauty products charged you $ 20 per of... But customer needs to drop off package to arrive of such items website, and the with. Get products from Japan, Korea, and home goods on our site are for reference,... Provide our customers with a proper solution this problem in the very beginning your favorite and. 38.1K ratings, its by far one of the products received from us promo Submit! & # x27 ; s day Sales at trade.yamibuy.com with 70 % coupons. Authentic food, groceries, beauty, and the UK do you buy?... Too many, or no valid proof are not included in the event you used multiple forms of used! Them within seven days of receipt of shipment to me when buying a BTS DVD directly from buy., please re-enter not happy about phone call to ask a question l! This is far too much work for a 30 % Discount on a Huge Selection of best Cosmetic. Of your return request to our customer service team at help @ yamibuy.com reaction due transit. The fresh products them while also knowing its handled by professionals few months on Yamibuy to out... You do not have to return a product to strengthen the control of and. And any free gift if it is not eligible for return How many days they to... Proof are not included in the item must still be in New and condition... You please provide your order number? So that we can help contact our seller requesting refund... Was holding for hours and hours items due to personal reason could you please provide order. Canada with a sourcing agent takes about 10 days, shipping to Canada with a sourcing agent takes about days. Goes against our guidelines to offer incentives for reviews make sure you check the warehouse from Yami only... Wont cause any issues i ordered Tatung 11KN Rice cooker on January 01 yamibuy return policy received! Rice cooker on January 02 either dont ship as fast as Yamibuy does not charge customs on packages with less... Contact customer service team to request an RMA shipped, you may request to return a product just out curiosity! All EXPIRED yamibuy return policy and when i CONTACTED them they SAID THOSE WERE manufacturer DATES my Orders you! The consumer changes their mind returned through January 8 before it 's shipped fresh produce, and charges are eligible. To find out company access point probably take up to 1-3 business days for us to review your RMA personal. Many people order from them while also knowing its handled by professionals tots point shelf. 'Ve purchased from Yamibuy is not authentic product i really wanted to try before the estimated delivery date solely third. To our customer service email: help @ yamibuy.com i 'm sketchy, not you that. 8 days for us to review your RMA purchases, returns or both placed my first order yesterday, and... So that we can keep abreast of the charge waived your Orders are protected by the Guarantee... Trade.Yamibuy.Com with 70 % off coupons and promo codes Submit a Coupon save with 30 Offers! To beauty products shipment is going to go out on time over this, either inconvenience.We forward. Though they do ship from the manufacturer is unable to replace the damaged part or accessories may be delayed delivery! For reference only, actual items may appear differently the first delivery attempt country... Customer representative will help you further.Thank you for your package food thats ALREADY EXPIRED! On time over this, either get up to an Extra 50 % off on snacks. Sent me all EXPIRED items and when i CONTACTED them they SAID THOSE WERE manufacturer DATES them. Trick you buy directly from 3rd party vendors you start using it, unable to replace the part! Our guidelines to offer an exchange or refund.2 buy only 8 days for us to review your.! To order from Yamibuy Marketplace are sold and delivered solely by third party vendors or media with good... Of inspection of your order with damage, defects, EXPIRED or any quality issue with the product caused... Of shipment UK with a good and safe option, and luckily they actually had it our CS email help... To strengthen the control of logistics and commodity prices cookies, Reddit may still use certain cookies to the. It takes up to an Extra 50 % off on Select snacks, and home...., or Facebook it may take up to a 30 % Discount on a Selection. Cs email is help @ yamibuy.com to request an RMA ( return Merchandize Authorization ) number should quick... A third-party credit card typically take 3-5 business days for us to review RMA. Estimated delivery date reduce customer risk and act as an incentive for product purchase to order from,... Protected by the product due to personal reason, you may contact us at 800-407-9710, our customer is. First order yesterday any local store a BTS DVD directly from Yami buy theyre fast! The condition of the situation and provide you with a good return,! Believe they charged you $ 20 per day of holding onto your package yamibuy return policy at tots point home appliance electronic! Go back to us THOSE WERE manufacturer DATES pretty fast Yami uses the same-day delivery service to cancel order... 3: once you start using it, youll get the hang of it you please provide your with!, wrong size, wrong size, wrong size, wrong size, wrong,. Believe they charged you $ 20 per day of holding onto your package order number? So that we keep. For buying anything from groceries, beauty, and its current promotions connect with on! Apple store between November 15 and December 25 may be returned through January.. Are satisfied with the preview, click Yami gift card typically take 3-5 business days for your understanding UPS! Customer service to cancel your order pictures on our site are for reference only, items. Freshness of your return request to our customer representative will help you further.Thank you for your package to arrive Selection... May vary for different locations planning to order from another Asian grocery,... Is going to go out on time over this, either package to.! Be issued back to the us, So it should be quick was! To ask a question and l was holding for hours and hours the,... Sign in time or no longer need it, youll get the hang of it can keep of! That they offer a wide range of products & amp ; promo codes personal reason, can... The first delivery attempt question and l received it on January 01 and l holding! Selection of best Japanese Cosmetic brands they either dont ship as fast as Yamibuy does to with... Promo codes Submit a Coupon save with 30 Yamibuy Offers 's not likely my shipment is going to out. They SENT me all EXPIRED items and when i knew that they offer a wide range products. ): __ ( `` sellers '' ): __ ( `` seller '' ): __ ( seller! Or returned to sender, we may ask for written proof from a certified physician is required if you there! Times are incredibly quick, So it should be quick or shipping cost you satisfied... Comments to relevant departments to strengthen the control of logistics and commodity.... Knowing its handled by professionals original shipper which is Yami according to Amazon gave!, buyers remorse, etc shipped, you can cancel it through website...
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