The agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. A bad igniter often causes the auto-ignition function to stop working. One common issue is that the pellets may not be feeding properly into the stove. Check the proof of fire switch for proper function. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. Clear the auger and un-jam the device. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. There are a variety of reasons for your pellet stove failing to light. The choice is yours! If the auger is clogged or the auger motor has failed it will result in your Ashley pellet stove auger not turning. But if your hopper isnt empty, you need to check the auger output for any blockage or failure. In addition, we recommend having your stove cleaned and serviced by a processional . If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. No matter which pellet stove youre trying to troubleshoot, they all follow the same startup procedures. If this was the problem, we need to figure out why. The combustion blower then pumps air throughout the burn chamber. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. Just like the A5780B, the AP130s stove uses a software-driven control board. We are also available via text at 1-423-436-7054 for your questions, concerns or comments. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. Based on Ashley pellet stoves review, theAPC4000B is one of the peoples top picks. The control system comes with remote control and a temperature readout. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. Usually, this occurs when the feed is interrupted for an extended period, or the fire consumes the pellets in the burnpot before more fuel is fed into the firebox. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. Clean the debris and grease accumulated if needed. In this case, youll need to replace the igniter. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. This is not a hard error to fix. Ensure the system has enough fuel to keep it burning. When a TSTAT calls for heat, basically, the switch is just closing two contacts. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. All Ashley Hearth products including furnaces and stoves are EPA-certified. Shop our selection of wood and pellet stoves. Shut down the stove, remove the burnpot from the burnpot housing and thoroughly clean it with a nonabrasive sponge and warm water. When this happens, no other controls on the board will execute until that contact is released and the command is executed. Ensure that there are no obstacles in the way of any outside connections. Adjust the air-to-pellet ratio and heat settings to correct the problem. Check the system for dirt, dust, and grime. After wiping away the soot, wipe the glass with a clean, dry cloth to remove residue from the soapy mixture. How To Troubleshoot and Fix Common Pellet Stove Problems Stove & Grill Parts For Less Items Browse By Collection US Stove Company (USSC) Gas Parts Vermont Castings Vexar Grill Parts & Accessories All Cabelas Parts CPG-4000 CPG-6000 Deluxe Twin Oaks Woodcreek Country Smokers All Country Smokers Parts Ironside Journeyman Traveler Voyager Yes, you should be able to. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. Are your pellet stoves guaranteed safe to use? When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. Otherwise, follow these steps: The auto-ignition function on a pellet stove is essential for proper function. The auger feed system is jammed, or the fuel in the hopper is bridging, preventing fuel from flowing into the auger feed system. The companys tech support department sends out service technicians to help with customers technical issues. It also comes with an auto circulation blower that distributes heat evenly. For optimal operation, USSC recommends yearly servicing from an authorized dealer. Check the feed rate. Your stove might display an E2 error code, which tells you it failed to start. Ashley Hearth Products. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. This causes the contacts to open and close instead of staying closed. Always make sure to disconnect the hopper lid switch when troubleshooting a pressure switch. A stove that wont power down is a hazard, as it could burn too hot and present a fire danger. If the auger repeatedly jams, its probably the result of dust buildup, improperly sized pellets, poor quality pellets, a blocked pellet chute, or a worn auger motor. If the capacitor fails, or if the heat from the stove itself (mostly from the exhaust located directly under it) is warming the capacitor, the auger spring in the feed system will actually spin in the opposite direction. 13hrs came and went still had pellets in the stove but needed to reload before going to work. When the heat from the igniter is hot enough, the pellets will start to combust. A fully closed damper can snuff out the flame before it can establish. If youre unsure how to complete this task, enlist the help of a certified technician. By moving the feed adjuster counterclockwise, you can change the feed rate. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. Amazon.com: Ashley Pellet Stove 5660 Parts 1-48 of 135 results for "ashley pellet stove 5660 parts" RESULTS Price and other details may vary based on product size and color. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. Homes that are too airtight can prevent the stove from burning correctly. It may not display this or other websites correctly. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. Always make sure the exhaust blower is spinning. Ensure the hopper lid is closed securely or the 5500 will not operate. If you can open the damper, this may solve the problem. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The High Quality of Pellets is Key to a good operating stove. Too much ash may indicate that the pellet stove's feed rate is too high. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. Luckily, when the stove is running, setting a damper is easy. This pellet stove is crafted to fit in tight spaces due to its slimline design. Wait until the system cools to examine each part for buildup, as this can lead to coolish air from the system. If this doesn't work, try #2. you can jump the switch by using a wire or paperclip. Ashley Pellet Stove 5660 Error Code E4. You can refer to this guide whenever an error code shows up on your stove. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. Its 40-pound hopper allows the stove to deliver up to 40 hours of burn time as well. Youll know you have a jam when you hear the auger motor trying to turn and no pellets are falling into the firepot. If you do not have a TSTAT hooked up but there is a jumper wire bridging the connectors, the stove may not have any way to turn off because it's being told to stay on. Ensure theres proper airflow. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. 2 You can easily fix your Ashley pellet stove issues by yourself if you know the perfect solution. They can be so dirty that air isn't able to flow through the vent system fast enough. This pellet stove delivers the same heating capacity just like other standard-size units. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. It produces 68,000 BTUs to heat up to 1,200 square feet. You must log in or register to reply here. If your stove has these controls as actual switches (these DO NOT EXIST on Harman, Englander or USSC pellet stoves) locate it and press the button in the middle of the switch, this will reset the switch. Many stoves that are sold in box stores or online use unshielded switches in the hopper. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. Check the air-to-pellet ratio. 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