If a youth calls to file a complaint, we will process it withinonebusiness day.Any personcan file complaints on behalfofa child in foster care, as long asthe concern is about the rights, care, placement, or services of the foster child.We revieweach caseto determine if it needs further investigation. The Commission is responsible for investigating complaints of judicial misconduct and judicial incapacity and for disciplining judges. Report your concerns to your countys Child Protective Services hotline. If you would like your adoption records, such as non-identifying background Information about your adoption and about your birth parents, send a request to CDSS or the adoption agency. Contact information is available at, In addition, please visit our Victims Services Unit website, at. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. Victim/Witness Assistance Centers are located in every county, usually within the District Attorney's Office. Your complaint about a California attorney should be directed to the State Bar. An ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve complaints about government actions, and when appropriate, make systemic recommendations based on findings. 510-658-7353 Main. 60 0 obj <> endobj complaints are our first priority. However, these records are lists of arrests and convictions attributable to an individual, not the actual court record. The decision whether or not to file charges calls for consideration of the prospects of obtaining a conviction against a particular defendant. If your complaint involves alleged criminal misconduct and the local agencies do not act upon it, you may write to the Attorney General's Office. And the OFCO provides free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, foster family agencies, and congregate care facilities (shelters, group homes, STRTPs). The office is empowered to investigate complaints about state and local agencies regarding foster care. However, that decision rests with the locally elected official responsible for such a decision, the district attorney. Available information includes the complete entity name, entity number, formation, registration or conversion date, status, jurisdiction, entity address, and the name and address of the agent for service of process. Do you need a smartphone or tablet? A childrens ombudsman can be an independent office, or it may be created within the child welfare agency. This Discrimination Complaints Investigations Unit handles complaints from employees who are retaliated against by their employer for disclosing information to a government or law enforcement agency where the employee has reasonable cause to believe that the information discloses a violation of a state or federal statute, or violation or noncompliance with a state or federal regulation, including, laws enacted for the protection of corporate shareholders, investors, employees, and the general public. endstream endobj startxref If you are a designated public official, please visit our Legal Opinions page at. This program covers residents of the following states: CA. Ma'Khia Bryant death: Former foster-care kids say youth ombudsman in Ohio could make a difference. This program covers residents of the following states: CA. If you feel safe, talk to your caregiver or staff member. If you feel safe, try to resolve it on your own. We will ask how you tried to resolve the situation when you contact our office. Webpassage of Senate Bill (SB) 933 to establish a California Foster Care Ombudsperson Program. Call: 877-846-1602. Neither our office nor any other State office routinely maintains copies of wills and trusts. You have the right to: Preparing for Adulthood &Money Management. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. Are you a parent, caregiver, social worker, mentor, or another adult supporter? They serve youth who have aged out of foster care, veterans, mentally & developmentally disabled persons, homeless persons, seniors, and addiction abusers. Do you have concerns about the quality of a foster home or community care facility? We solve problems and complaints about foster youth rights violations and the care, placement, and services of youth in foster care. If you are still dissatisfied, you can file a county grievance. You may contact this agency as follows: Complaints about county agencies in California that provide CWS should be sent to the Department of Social Services only after efforts have been made to resolve problems directly with county management. This agency may be contacted as follows: How do I authenticate official documents to be used outside of the United States? Who should I contact? Long Term Care Facilities A Consumer Guide to choosing a Nursing Home: Web(a) The Office of the State Foster Care Ombudsperson shall do all of the following: (1) Disseminate information on the rights of children and youth in foster care and the services provided by the office. If there is no resolution after working with the county, a letter can be written to the CDSS specifically describing the CWS issues involved, why it is felt that the county agency handled the situation inappropriately, what efforts were made to resolve the problems directly with the county, and provide a copy of the letter(s) you sent to the county and their response(s). Who can help me? To qualify as a potential foster parent you must:Attend an orientation.Complete FREE foster parent educational resource hours.Have a child abuse and fingerprint-based, criminal background check.Participate in a home inspection.Participate in a home study to review your readiness for fostering in your home. The Office of the Foster Care Ombudsperson is a neutral and independent office that helpssolve problemsandcomplaints about thecare, placement,andservicesof childrenand youthin foster care. Wehelp foster youth, social workers, probation officers, resource families and advocates understand the rights of children and youth in foster care.We alsohelp by making policy recommendationsto improve the foster care system.If youare concerned about therightsof a child in foster care, or issues related to theircare, placement, or services, wemay be able tohelp!, The OFCO provides former foster youth in California with Dependency Letters (also called Verification Letters or Ward of the Court Letters). The Attorney General will review citizen complaints against a law enforcement agency or its employees for possible investigation when substantive allegations of unlawful conduct are made and all appropriate local resources for redress have been exhausted. This Google translation feature is provided for informational purposes only. If your complaint is against a principal, teacher, or school personnel, you may want to ask your local district for information on their employee grievance process. A written description of the procedure is available from all law enforcement agencies. However, at this time we are unable to assist you. Services. Foster parents receive a You have the right to: You have school rights. How do I request an Attorney General's opinion? Examples of possible labor law violations include failure to provide workers compensation insurance, child labor, cash pay, unlicensed contractors, minimum wage and overtime claims, failure to provide rest and/or meal periods, and discrimination or retaliation for exercising employee rights or engaging in protected activities. I lost a civil lawsuit, and I feel the outcome was unjust. We have jurisdiction over foster youth rights, care, placement, and services. Our office does not handle constituent complaints against federal government agencies. Reasonable and Prudent Parent Standard (RPPS) was created to empower caregivers to make parenting decisions that support youth health, safety, and best interest while encouraging their positive developmental growth. I wish to report a violation of the Americans With Disabilities Act (ADA). How do I obtain corporate records for business entities, such as corporations? You may contact this agency as follows: The state agency with authority to investigate complaints of discrimination in the areas of public accommodation, employment, housing, and hate violence is the Department of Fair Employment and Housing. You have the right to: You have health rights. This duty precludes the Attorney General from representing individual citizens in their disagreements with state agencies or providing advice to any individual regarding the disputed activity. I have a complaint about a child custody case. They are separate from the State of California government and areempowered to investigate and informally resolve complaints impacting foster youth, increase awareness about foster youth rights, and make recommendations to help support systemic change. Who do I contact? WebFoster Care Ombudsman: Tracy Ward (925) 334-0698, cfsombudsman@ehsd.cccounty.us Kinship Support & Education Services Lilliput Family Services (East) 925-384-1650 Uplift Family Services (Central) 925-602-1750 Youth Services Bureau (West) 510-215-4671 Sweet Beginnings Family Resource Center They include the reunification issues, court You have the right to live in a safe, comfortable home where you are treated with respect and to have: Are you a member, or could you be a member, of a federally recognized Indian tribe? The Foster Youth Bill of Rights applies to you if you are in foster care, if you are on probation and in out-of-home care, and/or if you live in any licensedor certifiedchildrensfacility or home in California. Check if your complaint is in our jurisdiction. Click on the image below to see an example of the confirmation page. The Commission on Judicial Performance is the independent state agency responsible for investigating complaints of judicial misconduct and judicial incapacity and for disciplining judges. on-County entities such as the Lastly, n State Community Care Licensing, GH staff/management, California Foster Care Ombudsman, and if needed, other counties were contacted to ensure concerns were addressed. The state agency with the authority to adjudicate wage claims and enforce labor laws is the Department of Industrial Relations, Division of Labor Standards Enforcement (DLSE). Do you feel like your lawyer is not being ethical or professional? And the OFCO provides free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, foster family agencies, and congregate care facilities (shelters, group homes, STRTPs). To report a workplace accident, or to file a complaint, please contact the Cal/OSHA enforcement unit district office closest to the workplace where the accident occurred or the complaint conditions exist. to determine if it needs further investigation. Thank you to everyone who attended. The Office of the Attorney General is prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. The California Attorney Generals office represents the state in criminal appellate cases. There are no Unfortunately, there is no one-stop shop for checking out companies, and our office cannot give you personal legal advice or comment on the legitimacy of a particular business. WebAs Marylands appointed Foster Youth Ombudsman, Loney Nguyen (pronounced Lonnie Win) serves as a passionate advocate for youth in foster care across 24 local jurisdictions found in Maryland, including Baltimore City. Apply below! Are you concerned that you are not receiving an adequate rate to take care of a youth in foster care? WebCalifornia officials have named a longtime dependency attorney as the states next foster care ombudsperson, a watchdog for the nations largest child welfare system. That should be the motto of the work we do in health care because we have so much work to do with our patient population but lack the manpower often to execute it. The Attorney General has no jurisdiction in matters already before the court or in matters where the courts have already rendered a decision. Do you need help accessing appropriate mental health services? For more information on how the While our Office cannot represent private individuals in personal matters nor provide you with individual assistance, we do review complaints to develop information about patterns or practices of activities which might indicate the need for formal investigation or law enforcement action by our office. Are you having problems with your care, placement, or services? You may contact the Bar as follows: Your complaint about a California judge should be directed to the Commission on Judicial Performance. Do you feel like a foster youths rights are being violated? Who can help me? For additional information, please see our. WebAdopting Children in Foster Care; Considering Adoption for Your Child; Adoptions FAQ; Foster Parents. In recognition of individual rights of privacy and the need of government agencies to maintain the confidentiality of certain records, the Act provides several exemptions that permit government agencies to withhold specified information involving, for example, personnel, investigations, and litigation. If you need to establish a record of the marriage in California, you can file a petition in Superior Court to establish a. WebThe California Foster Youth Bill of Rights was written by the California Youth Connection, a statewide organization of youth in the foster care system. 510-834-4766 East Bay Respite Program Direct Line. WebRESPITE and CHILDCARE. Only a judge can take these away or stop you from communicating with certain people. Are you a current or former foster youth or KinGap youth? Participants will learn about the role and duties of the Office of the Foster Care Ombudsperson, the Foster Youth Bill of Rights, and Reasonable and Prudent Parent Standard. Participants will also know how to utilize the office as a resource to advocate for youth when a right has been violated. FosterClub is a 501(c)3 non-profit organization: National Foster Care Youth & Alumni Policy Council. The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. ) Polinsky Children's Center You can download digital copies below. If you have a complaint against the judge assigned to this case, contact the Commission on Judicial Performance. We have a confidentiality policy to protect the identity of people who call to make a complaint. In addition, we are prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. Health care. Do you have complaints about child welfare practices and social worker conduct? If you are alleging that a law enforcement officer committed a crime and your complaint is not resolved by your complaint to the agency, you should next contact the county district attorney in the county where the law enforcement agency is located. Are you 13-26 years old and enrolled in a CA K-12 school? You may contact the Bar as follows: I have a complaint against a judge. Who should I notify? I have a complaint about the attorney and/or judge involved in my case. Who should I contact? If you have information about a crime, please file a report with the police or sheriff's department in the area where the crime occurred. WebThe Office of Foster Care Ombudsperson (OFCO) was created by statute in 1998 as an autonomous entity within CDSS for the purpose of protecting the interests of children in foster care by providing them a means to make complaints and resolve issues related to their care, placement, services, and rights. In-home de-escalation, stabilization, conflict resolution, and support services and resources. Your countys Child Welfare Agency is responsible for the emergency response and investigation of child abuse and neglect allegations. If you suspect that you may have unclaimed property being held in another state, there are additional resources to assist you. The law that explains the Foster Youth Bill of Rights is Welfare and Institutions Code 16001.9. YL[k90=azpe%MnJF ep0c&cr g:*U30BD 9Z File a complaint with the State Bar of California. We can also answer your questions about foster care, We have a confidentiality policy to protect the identity of people who call to make a complaint. pleadings, exhibits, transcripts)? Who should I contact? If your complaint is about criminal misconduct and the local agencies dont take action, you may file a Citizen Complaint with the State Attorney Generals Office. Who is permitted to perform marriages in California? I want to contact the Foster Care Ombudsmans Office. For complaints against county employees or agencies, address your complaint to the head of the county agency, the county counsel's office and your representative on the county Board of Supervisors. I was divorced outside of the United States. Make sure to click Add to calendar so that the Zoom link will be added to your online calendar. For complaints against city employees or agencies, address your complaint to the head of the city agency, the city attorney's office, the mayor's office, and your representative on the city council. 888-452-8609 MMCDOmbudsmanOffice@dhcs.ca.gov. To receive credit, you will have to be actively participating for 85% of the training. 1-833-99YOUTH (999-6884) Foster Care Ombudsman. I have a complaint about a county child welfare services agency. Who should I contact? Who should I contact? An attorney would directly represent your interests and is the one whose advice would be most helpful to you. First, try resolving the situation with your countys chain of command. You may contact them as follows: If you are interested in researching or tracking legislative proposals, we suggest that you contact your representatives in the Legislature and/or visit the Legislative Counsel's website at: I need to file a complaint against a federal government agency. 1-877-846-1602 fosteryouthhelp@dss.ca.gov Law Enforcement Complaint Form. You can contact us about issues related tofoster youth rights, care, placement, and services. WebFOSTER CARE OMBUDSMAN Toll Free Help Line 1-877-846-1602 The Foster Care Ombudsman: Provides a voice to speak and act on behalf of foster children and youth; The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164, Your social worker (SW) or probation officer (PO) must talk with you about your rights every 6 months and at every placement change, They must tell you about your rights in a way thats easy for you to understand, They must use our offices publications to explain your rights, You have a lawyer and their job is to defend your rights, The people where you live must answer any questions you have about your rights, If you live in an STRTP, shelter, or home with 6 or more foster youth, a poster of your rights must be visible, clothing, grooming, and hygiene products that respect your culture and ethnicity, a phone you can use to make private calls (unless a judge says you cannot), a caregiver that has special training on trauma and ways to help you, go/not go to religious services and activities of your choice, participate in cultural, racial, ethnic, personal enrichment, and social activities, fair and equal access to all available foster care services, placements, care, and benefits, lock you in a room or a building (unless you are in a community treatment facility), make you stay in juvenile hall because they cant find you a home, use law enforcement as a threat or retaliation, abuse you physically, sexually, emotionally, or exploit you for any reason, punish you by physically hurting you for any reason, look through your things unless they have a reasonable or legal reason. How do I obtain records of complaints against businesses? Do you feel like they have engaged in judicial misconduct such as being rude, treating people improperly in Court, or delaying decision-making? The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. Who do I contact? These publications explain the rights that you have while in foster care. Does your complaint relate to customer service, the timeliness of service, payment and billing problems, and decisions to close your case? To do this, you must send the county agency a letter explaining your concerns with a request that they respond to you in writing. Childrens Home Society Resource & Referral. A local government agency is violating the Brown Act. 144 0 obj <>stream 95 0 obj <>/Filter/FlateDecode/ID[<3A4CDF52F56CAB4F148D2CD6E606F149><6B24CA6DA8B4BD4E9D70B0D0C27624BD>]/Index[60 85]/Info 59 0 R/Length 147/Prev 167832/Root 61 0 R/Size 145/Type/XRef/W[1 3 1]>>stream The State Bar of California takes complaints against attorney, investigates those complaints and prosecutes attorneys against whom allegations of unethical conduct appear to be justified. The law. If a youth calls to file a complaint, we will process it within. Do you feel like your rights are being violated? WebOmbudsman (Complaints) Mental health. email: info@ombudsman.parliament.nz; phone: 0800 802 602; post: The Ombudsman PO Box 10152 Wellington 6143. If youre making a complaint by email, fax or letter, include: your personal details, including your postal address; information about your complaint, including the steps youve taken to resolve your complaint and the outcome you want Are you a first time iFoster phone user? We provide free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, and more. I want the crime to be investigated and for the perpetrator of the crime be prosecuted. Four days after MaKhias April 30 funeral, former foster youth Deanna Jones testified in the Ohio statehouse that help from a foster care expert could have saved the girls life. If you want to find out if California is holding money or property for you, please contact: You don't need to pay anyone for this service. California registry of in-home providers who have passed a background screening. Information should also be provided regarding the names, ages or dates of births, and addresses of all the children involved; the names of the parents or other caretakers; and the names and office location of county CWS agency staff already familiar with the case. Are you a Medi-Cal member experiencing urgent problems with enrollment and dis-enrollment? WebThe California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, WebChild Care. This agency also handles complaints from employees who are retaliated against by their employer because they refuse to participate in an activity that would result in a violation of a state or federal statute, or noncompliance with a state or federal rule or regulation. TrustLine. endstream endobj startxref WebThe office investigates and resolves concerns made by or on behalf of children and families involved with PCSAs,Title IV-E agencies, or private provider agencies that administer or California law gives discretionary authority to a locally elected prosecutor in filing criminal actions. Who should I contact? Call us at 877-846-1602 or file a complaint online. Is there a directory available? Do you have complaints about your family law case? I have a complaint about a public school. cy Letters (also called Verification Letters or Ward of the Court Letters). WebOffice of the Foster Care Ombudsperson 744 P Street, M.S. Did you talk to the caregiver or agency/facility staff member? Once you register, you will automatically be redirected to a Zoom confirmation page. We can also answer your questions about foster care. I am being prosecuted for a crime that I did not commit. It outlines the personal rights and protections for individuals who are in outofhome care. In addition, individuals who experience discrimination or other violations of law can often file a lawsuit in court. Information about how to obtain your own state summary criminal history record is available at. Who do I contact? Training certificates have been sent out. (PDF) The California DEPARTMENT OF SOCIAL SERVICES OMBUDSMAN FO R FOSTER CARE (Not DHCS) Information on the rights of children and youth who are Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. If you wish to report alleged improper governmental activity by a state employee or agency, please contact the Bureau of State Audits. FosterClub is a 501(c)3 non-profit organization:EIN 93-1287234 CFC #76187, 620 S. Holladay Dr. Ste. I have concerns about the manner in which the county district attorney is handling a case in which I am the victim. Does your lawyer not respond to your contact attempts or return your calls or emails? Where can I obtain information about the California Public Records Act? Life skills. Activities will primarily be via polls. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: I am the victim of housing discrimination? (Government Code section 54960.5. Who can help me? These decisions are made through Family Law Court. Ask about a stock portfolio or income statement. These remedies include the right to seek injunctive or declaratory relief or a writ of mandate in the Superior Court. Sexual Orientation, Gender Identity, & Expression (SOGIE). California birth, death, fetal death, still birth, marriage and divorce records are maintained by the California Department of Public Health Vital Records. I have a discrimination complaint against a county welfare department or county welfare department staff worker. The rights of children and youths WebThe Office of the Foster Care Ombudsman is an independent resource for reviewing issues concerning children and youth in the foster care system in California. Who should I contact? I have a complaint against Child Protective Services (CPS). Ombudsman or Child Advocates were established within states and/or Child Welfare to investigate complaints, concerns, or violations of children right's while in foster care. If you have any questions please contact: Bilingual Services Program at (916) 210-7580. Advokids. County Ombuds Contact Info 18. Who should I contact? 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