Design Toscano Resting Grace Sitting Angel Sculpture: Large, Design Toscano Remembrance and Redemption Angel Statue: Grande, Remembrance and Redemption Angel Statue: Grande, Design Toscano Mother Dagmar & Father Friedmann Garden Gnome Statue Set, Mother Dagmar & Father Friedman Garden Gnome Statue Set, Design Toscano Dragon Skull Sculpture: Large, Design Toscano Ram Skull and Horns Wall Trophy, Design Toscano Sixteenth-Century Italian Replica Globe Bar, Sixteenth-Century Italian Replica Globe Bar, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model, Drekar, the Viking Longship Collectible Museum Replica Ship Model, Design Toscano Walpole Manor Gaming Chess Table, Brings a taste of other cultures in and outside of the home, Vast selection of culture and era-specific pieces, ie. Terrible customer service and ordering experience, Please people don't order from this company. As the years were passing by, Design Toscano was getting worse and worse, quality wise. Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. Information provided by various external sources. Damaged Deliveries: *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. With a trusted carrier that offers a tracking option (recommended), send your package to. # 2 send me the paint colors so I can have the paint matched. Used to be a 5 star plus site over 7 years ago. Then, I got a postcard saying Oct. Bought a roof top dragon after reading about the company on their Web. Well I went outside to do some pruning and added water to birdbath. I was shopping their products when I came across this negative review page. Now over 90% of products they sell are made of plastic - they call designer resin, to give them more splendor in eyes of buyers searching for something on their website. Design Toscano Grand Arms of France Wall Shield Collection- Fleur-de-Lis Shield Design Toscano 1 $68.90 When purchased online Sold and shipped by Design Toscano a Target Plus partner Design Toscano The Eye of the Dragon Mystical Safe Box Design Toscano 22 $50.90 When purchased online Sold and shipped by Design Toscano a Target Plus partner It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. / is design toscano going out of business. I will NEVER by another product from this company! Therefore, I called them today (12/11/20). Find out how we combat fake reviews. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You can access the information via your local government about companies who are going bankrupt. It goes against our guidelines to offer incentives for reviews. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. They have 43.3K followers on Instagram and Facebook combined. The Design Toscano artist has ingeniously crafted the moment into an exquisitely fashioned, metal letter opener set in an ornately sculpted, quality designer resin holder. And they yelled at me!?!?!? BE CAREFUL. I spent with them over $20,000 over years buying furniture, bronze statues and urns, candelabras, tapestries, mantel clocks, high quality reproductions, ceramics and even some antiques they used to sell /1915 restored, still working phone/. International Association of Better Business Bureaus. 118 talking about this. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. The museum-quality period piece is currently on sale for $120 (marked down from $140). I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. February 27, 2023 . Toscano representative not helpful at all. Despite the high ratings, design flaws are noted frequently. Prior merchandise was good, thus 2 stars vs. one. I found what I thought would be a great Buddha statue for my garden. I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Return this item for free. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. Design Toscano ships most of their products around the world. 90. Design Toscano ranks 87th among Home Decor sites. See more Design Toscano WU70784 Ares Classical Greek Go. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. x 26 H inches, weighs 19 lbs, and is available for $200 (from $300). Ms. Kathleen Matej, Vice President of Customer Service. The only complaint I have with Toscana is that they did not send me a tracking number on my order. GET EXCLUSIVE SALES & COUPONS! One came right away and I was charged $30.64 which included the shipping charge for BOTH. Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans The 103 people that rated this sculpture as 5/5 stars are awestruck by its beauty. Apply This Design Toscano Coupon for 20% Off Gifts. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. How BBB Processes Complaints and Reviews. Thank You to all who posted their reviews. When I got to the bottom of the box for the mount it was cracked in multiple places. However, I will not accept rudeness from staff. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. It said t would be shipped 5-7 days . Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! How may I go about touching up the missing paint? However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. It was easier to just ignore me. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! With COVID, I am careful about online shopping and was impressed with the site, selection, and history of the company. To Return an Item: Your use of this website is at your own risk. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Shipping charges are non-refundable unless the return is the result of our error. The first way is to check public records. Waited on hold 12 minutes to get help. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. If your item arrives damaged, let their customer service team know within 24 hours. Shipping and insurance will practically pay for the item, which is serously inferior. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. now is made of that plastic. Really, really dirty. Their majestic horns are so stunning, you cant help but step back in awe. Ive left a message for the customer service rep, but have a feeling this is not going to go well. The site is filled with so many beautiful pieces! The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. And many more. for pricing and availability. I have purchased several items from this company, and we started out great but have gone downhill. Model # KY30578. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I would have not ordered from them had I known they weren't in stock. However, I will not accept rudeness from staff. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. SeeMapiful, an online poster company that allows customers a chance to customize their own wall art. 33-in H x 15-in W Gray Angels and Cherubs Garden Statue. $399.00 $ 399. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. Statues of all designs for your garden and home. With its awe-striking details and a gentle demeanor, this angel is modeled in the perfect pose to sit on top of a ledge in your garden, or even on a window. So, I was worried that possibly it was delivered to an incorrect address. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Customer Reviews are not used in the calculation of BBB Rating. We use dedicated people and clever technology to safeguard our platform. Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. [4] Its products were also featured in the SkyMall catalog. Not acceptable. Finally, a couple of weeks later I heard back"Oh, sorry, it will be up to eight [additional!] There are a few different ways you can find companies that are going out of business. ADVERTISEMENT. Design Toscano has an endless inventory of products suitable for everyonefrom the light-hearted gardener to the hardcore antiques collector. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Price and other details may vary based on product size and color. I tried to order a gift for my daughter and ship it to her house. Please take the advice and dont order from this company you will only be disappointed! Weve excused companies within the past year because of COVID-19. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. I even checked my spam folder and it was not there. To make this going out of business sale happen, the company must check the state laws for the requirements of the sale. I will call customer service before I order my new table. It had nothing to do with the pump that we bought for it when you called them they said that I had modified their statue yes, I painted the outside which had nothing to do with the hose on the inside. Design Education Wendy C. Newstetter 2014-05-12 First published in 2000. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. I ordered two push plates online 7/19/22 for a total of $49.67. 4.3 out of 5 stars 10 ratings. Shipping and insurance will practically pay for the item, which is serously inferior. What wasn't suitable was sent back at no cost to myself. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. Design Toscano. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Remembrance and Redemption Angel Statue: Medium, Nature's Nurturer, St. Francis Sculpture: Large, Easter Island Ahu Akivi Moai Monolith Statue: Large, Freedom's Pride American Eagle Wall Sculpture: Large, Meditative Buddha of the Grand Temple: Basalt Finish, Medium, The Zombie of Montclaire Moors Statue: Large. The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. We have over 6,000 items available so you can expect the unexpected! Warranties and Limitations of Liability: Was told I should know how to order. Check outIconick, a digital wall art company that specializes in creating inspirational designs. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Please use a valid email. Both up on my roof now. Bye bye. Design Toscano Shadow Predator Panther Statue & Reviews | Wayfair Outdoor / Outdoor Dcor / Statues & Sculptures / Animal Statues & Sculptures / SKU: TXG1292 Shadow Predator Panther Statue See More by Design Toscano 4.7 283 Reviews $40 OFF your qualifying first order of $250+1 with a Wayfair credit card Shipping to Boydton - 23917 Add to Cart Return and Exchange Policy: The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. The alligator mold is great and the paint was beautiful before it went into the sun. Free shipping for many products! For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. The owners should be ashamed of themselves! BBB Business Profiles are subject to change at any time. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Why buying a house today is so much harder than in 1950. January 28, 2023 Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. The letters didn't arrive until 2 weeks after they said they sent them. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. I received an alligator statue from this company last Christmas. Matej, Vice President of customer service team know within 24 hours repeated my name three times, including spelling. Bubbles on her toes and the paint matched, all Rights Reserved mistake. Is at your own risk than in 1950 2 weeks after they said they sent them and Facebook combined in... Of personality are not used in the calculation of bbb Rating checked my spam folder it! The wings and hair have been sanded down in awe day if there was one up. 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