650 for people who receive government benefits. If you are a pensioner who receives the guaranteed credit element of pension credit. live alone or with others and have reached state pension age, live alone or with others and are disabled or chronically ill. live with others who have reached state pension age or are disabled, chronically ill or under 18 years old. Speak to an expert and have your query resolved in minutes. Looking for ways to reduce your bills? Visit the gov.uk page on Cold Weather Payment for more detail. Your supplier could: make a credit to your bank account if you pay by direct debit add the credit to your energy account put credit on your prepayment meter or send you a voucher, which may be time-limited Its also likely that you could save money by switching providers or making sure youre on the right tariff for you. We can install a smart meter at no extra cost if you struggle to read your meter, or can't reach a prepayment meter to top up. In the unlikely event BEIS and the DWP have not been able to match a household with any of the data they have available, Households will be contacted in writing. If you qualify because you receive Pension Credit, youll receive a letter providing a helpline number to call. Visit https://www.gassaferegister.co.uk/ for more information. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. Registered number: 09263424. During the evening peak, participants reduced their consumption on average by 0.7kWh. The WHD helpline opened on the 14th November 2022, and the contact details will be included in the letter you receive, or can be found online here. Octopus Energy Ltd is a company registered in England and Wales. Octopus Energys head of finance Stuart Jackson said: We held our standard variable tariff meaningfully below the price cap through that period and effectively provided some shielding to customers against the rising wholesale cost.. The Dealhack PWD Discounts Guide is the ultimate savings guide for persons with physical, intellectual, and sensory disabilities. We created a 2.5m fund when the crisis began, and have continued increasing it throughout the crisis. Octopus renewable energy All Octopus energy tariffs offer 100% renewable electricity, with energy needs met by clean, green sources like solar and wind power. If you are confirmed as eligible for a rebate, your energy supplier will apply the discount to your account by 31 March 2023. There are plenty of energy grants and schemes open to help you out if you're struggling.. Where data on a property is missing, BEIS will consider these additional criteria: Unlike the Core Group 2 scheme in England and Wales, customers who are on low income and on certain benefits will need to apply for the Broader Group. 150 in cost of living payments for people with disabilities. When youve been accepted, youll receive an email from Octopus Energy and you can check your application status through your online account. The 400 will be spread across six months, starting from October 2022. As they say, everything comes with a price, and that price might be heaving to pay over 140 extra across the year. At Cadent we're excited to be part of the future of UK energy! A one-off 150 payment to help with heating for disabled people will be made to anyone who receives: To qualify, you must have received at least one payment for one of these benefits before 25th May 2022. Its harder to qualify for the broader group. But what happens to your Warm Home Discount? It is better to use the full postcode to check where you may be eligible. An Octopus Energy spokesperson told the i paper: We spotted a system error affecting a very small group of customers with older gas meters which still used imperial measurements. It is a fixed amount that can help to reduce the stress of energy bills for those that are struggling to pay them. DON'T MISS Thousands urged to switch off electricity tonight in new test [RPEORT] Octopus Energy absorbs another supplier as 60,000 customers warned [INSIGHT] Mum's solar panel perks which includes making money from energy [REVEAL]. If youre in the core group, youll still receive your discount if you switch over the winter. Customers with old gas meters which run with imperial measurements were affected and were only billed a "tiny fraction" of the energy they'd used. Other people in Scotland have to apply for Warm Home Discount. Are you eligible for the Warm Home Discount? Its pre-tax loss was slightly under 166million, although this was up from 75million the year before. Octopus Energy Discount for February 2023 Get 50 Octopus Energy credit . If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. Over the past . The UK's third largest energy. 3. Unlike with the core group, there is only a limited number of discounts available for those in the broader group category so theyre given out on a first-come, first-served basis. Octopus has invested more than $3.5B in renewable assets across Europe, while its venture's arm has backed UK success stories like Zoopla, Depop, Secret Escapes and SwiftKey. Participants will receive texts or app notifications in advance telling them when to use less energy to earn money. FY4 5ES. The money is tax-free and will not affect your other benefits. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. Registered number: 09263424. This payment is separate to the 400 energy grant above, and will be made into the accounts of eligible people automatically. This is ongoing support the government gives every year to people who need help paying for their energy. Because the criteria can vary by provider, you might not be eligible again when you switch. People who live in houses that are in council tax band A - D should've already received 150 directly to their bank account. Instead of cutting off whole chunks of the country if we are short of gas, we can reward people for using less energy at times of peak demand. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. FY4 5ES, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. The criteria to qualify for this scheme are: Customers will be contacted in writing by mid-December to be advised of their eligibility for the scheme. You will need to contact the new supplier to see if they participate in the WHD scheme and re-apply with them. Octopus Energy score an impressive 4.8 out of 5 stars at TrustPilot (from over 127,000 Octopus Energy reviews), with 90% of the reviewers rating them as excellent. If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. Registered number: 09263424. However, if youre in the broader group, you might lose out when you switch. Most people getting this money have been paid already. You no longer need to apply for the Warm Home Discount through your energy supplier. Scotland will maintain the application scheme as per the WHD mechanism for previous years. If you believe you should be eligible for the Warm Home Discount but have not received a letter confirming your eligibility by mid-January 2023, please contact the WHD helpline on 0800 107 8002 before the 28th February 2023. Good to know: you can choose to change your DD back at any time via their online account or by contacting us if you'd prefer to build up the government support as credit. In total, customers shifted 197MWh out of times of peak demand, which is the same as streaming 2.5 million hours on Netflix. Under Core Group 1 or Core Group 2, either you or your partner can be in receipt of the relevant benefit or Pension Credit Guarantee Credit, so long as one of you is listed on the electricity bill or account of a participating supplier. Enter your email address at octopus.energy and catch the chance to enjoy at least 30% Off in February. This is easy to clear up simply give them your MPAN and electricity account number (theyll be on your electricity bill) by calling 0800 731 0214 or write to: Warm Home Discount Almost half of the country are on Standard Variable Tariffs, which are the default tariffs, and the most expensive. a severe or enhanced disability premium a pensioner premium a child who is disabled Child Tax Credit that includes a disability or severe disability element a child under 5 living with you. There are many ways we can help. Those that can be added to this list include pregnant women, people with a disability, those that rely on medical equipment/refrigerated medicine and those that are at state pension age. Traditional Prepayment customers will get a voucher they can redeem as top up credit for their electricity meter. The scheme will run between November 2022 and March 2023. Octopus Energy Ltd is a company registered in England and Wales. Council Tax Reduction with a total annual household income of 16,190 or less. Income-based Jobseeker's Allowance, or. *based on a customer who turns down 1kWh in ~25 events (1-2 per week) at an average 4/kWh. This service is to ensure that those on the register can access a 24/7 phone line and priority support in an emergency as well as additional help with organising bills and payments. They can also be found at: https://www.gov.uk/the-warm-home-discount-scheme. Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. An unsafe appliance wont burn gas properly, which can lead to carbon monoxide poisoning. You don't need to do anything to access the Energy Price Guarantee: it'll be factored into your energy tariff, so you'll get the savings automatically. This is because Scotland has no equivalent of the Valuations Office Agency (VOA), as referenced in the Core Group 2 criteria for England and Wales. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Surewise & Surewise.com are trading names of Sure Wise Limited who are authorised and regulated by the Financial Conduct Authority (FCA). This offer also applies to people who receive a means-tested benefit and are at state pension age (or living with someone who is). One thing we know for sure - this last year has shown us that when we combine our brand with the talent of Cadent employees, we create something special. If the average temperature where you live is below freezing (zero-degrees c) or forecasted to be below freezing for 7 days. 326 in July 2022, and 324 later in 2022. If youre not eligible or miss out on the Warm Home Discount, there are loads of different ways you can still save money on your energy bills over the winter and beyond. 4. This helps us to provide our website to you for free as a customer. Carbon monoxide gas is colourless and odourless, so you can't tell if it's present. To be eligible you must have been born on or before 25th September 1956, and must have lived in the UK for at last one day during the 19th 25th September 2022 (qualifying week). This will enable them to identify those who are on low incomes, and likely to live in a property that's more expensive to heat. Octopus Energy is offering grants of up to 500 to help customers deal with the finacial difficulties of a rise in energy prices . To learn more, visit: octopusenergy.com. If its not sent to you by the end of March, you can call 0800 731 0214 to find out why. We've blocked your ip address due to previously detected malicious behavior. Want to know more? This technology has been licensed to support over 20 million customer accounts worldwide, through deals with EDF Energy, Good Energy, E.ON energy and Origin Energy. Octopus Energy has announced plans to rapidly scale-up its offshore wind (the cheapest source of power generation) empire in the UK. For more information, check out our website. The company claimed bills were 50 lower than the UK household average compared to the price it was allowed to charge under Ofgem rules at the time due to the decision. The WHD scheme has changed for years 2022 / 2023. If you are eligible, the energy supplier who supplied your electricity on the qualifying date 21 August 2022 will be responsible for providing the rebate. This is special help the government is giving during the energy and cost of living crisis. You should already be getting this if you are meant to be getting it. Note: all information on Government schemes is correct as of September 2022, but may be subject to change. With the energy price cap expected to rise by a huge 82% in October following the 54% price cap increase already witnessed in April thousands of household across the UK are facing fuel poverty. This scheme was set up by the Government in 2011 and has helped millions of low-income and vulnerable households since, bringing us one step closer to ending fuel poverty. Income-related Employment and Support Allowance, The Energy Performance Rating (EPC) of a property, Other information available in the Land Registry. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). Octopus Energy Generation is one of Europes largest investors in renewable energy, managing a 4 billion portfolio of renewable energy assets throughout the continent. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. Update your browser for a better web experience, here and all over the internet. You might already be receiving some of it. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. When pensioners who are eligible receive Winter Fuel Payments this winter, they will receive an additional 300 in Cost of Living Payment. The move contributed to a 141million operating loss for the last financial year, to the end of April 2022. This payment is only applicable between 1st November and 31st March, and is paid into the same bank or building society account that you receive your benefit payments to. Employment and support allowance (ESA) - up to 117.60/week plus top-ups. This is help we're giving our own customers, in addition to government support. This scheme is a discount for your energy use. Energy bill lifeline for millions as Shapps tipped to scrap 3,000 rise in weeks The Ofgem price cap is reducing to 3,280 from April 1, meaning the Government will pay on average 280 a year . Let us help you out with your query. Find out more on our Warm Home Discount information page. If you meet the criteria, youll be placed into one of two groups: the core group or the broader group. You should get a 66 credit every month on your electricity account between October 2022 and April 2023. You can request a safety check if you receive means-tested benefit and either: If you are eligible, click below to get a free gas safety check: If you're having trouble filling the form out, call us on 0808 164 1088 and one of our team members will help you. Octopus Energy works with the Warm Home Discount scheme to help their low-income and vulnerable customers with their winter energy bills. Updated: 9:06, 20 Sep 2022 ENERGY giant Octopus has announced a huge 40million support package to help customers as a fresh bill rise nears. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. This service is available via telephone only - please call 020 7619 5000, and select the "*" option. Octopus Energy have won multiple awards for their 100% green renewable energy supply and first-class customer service. The customers in question got a 99 percent discount on their gas usage for a short period of time over winter, which we have honoured up to their latest bill. To support households with these massive price increases, the government has rolled out a number of schemes to support the public. Visit the gov.uk page on Warm Home Discount for more info. With operations in 13 countries, Octopus Energy Group's mission is going global. The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. This means there is no way to identify customers who may fall into the high energy costs criteria, so you will need to provide information as with previous years WHD schemes. Octopus Energy is handing out 5,000 blankets to those most in need as the cost of living crisis hits Brits. The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. Collectively our customers saved nearly 4,000,000 in bills, and 14.3 million tonnes of CO2. Not everyone is eligible for the Warm Home Discount you have to meet certain criteria to be accepted. It is part of Octopus Group, which is a certified BCorp. People claiming some disability benefits will receive a 150 disability . Direct Debit customers will have their monthly payment reduced by the discount amount. Competitive pricing. The application window normally opens in the Autumn but can close at any time if there are no discounts left. By your energy supplier into your account balance with them. Be with an energy supplier who participates in the WHD scheme as of the 21st August 2022. If you are of pensionable age, disabled or chronically sick we can add you to our priority services register (PSR). Nominate someone to take care of your account for you. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. For people who pay council tax by direct debit, they will get this into their bank account. To date, the Warm Home Discount scheme has applied across Great Britain and the Government has expanded the scheme this year. This is a one-off discount of 150 off your energy bill, issued . Even something as simple as insulation can massively warm up your home, meaning you can leave the heating off for an extra couple of months. It will be paid directly to the suppliers and households will have a discount each month starting in October and November through to March 2023. You can read more about this on the gov.uk site here. Outside these times there is another price per kWh. We will contact you to explain what is needed should you be selected to provide evidence of your eligibility for the scheme. If you're on a low income or on disability benefits, then there's a good chance that you can also qualify for this extra cash, but you'll probably need to get in touch with either your energy supplier or the government to let them know. People who live in houses that are in council tax band A - D. Your council tax band depends on how much your house is worth. Disclaimer: The information on this page was last updated on 21/12/2022, 09:35:57. Vouchers will be sent by letter if this is your preferred method of contact. Pensioner households will receive an additional 300 to assist with rising energy bills this winter. While most eligible households will receive their rebate automatically, you may receive a letter between November 2022 and mid-January 2023, advising you to contact the helpline to determine if you are eligible for a rebate. To help all of our customers use gas more efficiently at home, we also ran the Winter Workout challenge in last winter and will be running it again winter 2022/23. If you're an Octopus customer, you can access our Financial Support form here - a quick and simple online tool which asks you a series of questions about your financial situation. We offer priority services to customers with different vulnerabilities, or who are in need of some extra help. The list currently consists of more than 80 stores and services divided into 19 categories. For more information about the Warm Home Discount, you can contact the dedicated team with the details below. It has been used 413 times. While its a Government-led scheme, different providers have different eligibility criteria, and some dont offer it at all. The average saving for households per trial window was 0.23, with some participants saving up to 4.35 per turn down event. Octopus Energy was formed in 2016 with the intention of disrupting the market and providing cheap, green energy for its customers. If you live in Scotland, are on low income or are in receipt of means tested benefits, or receive tax credits, applications are now open for the Scottish WHD scheme. Hey I'm Constantine, welcome to Octopus Energy! If you have switched your electricity supply since then, you can contact your old supplier to confirm how they will issue your discount. Express. To jump straight to the WHD scheme information that applies to you: For answers to the most common questions we get from customers: There are two core groups for this scheme: Group 1 (fuel-poor pensioners), and Group 2 (fuel-poor customers). Your payment will be reduced to 0 and you'll go on what we call a payment holiday. Receive the Guarantee Credit element of Pension Credit. Octopus Energy to offer free electricity to smart meter customers who can use less energy during peak hours Andrew Capstick | Senior Utilities Analyst 9 February 2022 Octopus Energy will offer free electricity to its 1.4 million smart meter customers who can hit electricity reduction targets during peak hours. Octopus Group, a financial services and energy firm, which manages more than $10.7B of funds. We'll explain who each is for, how to get it, and when you can expect to get it. Others you might not have heard of, but be able to get. New customers get a 50 discount with this referral code. It is a good idea to check with your supplier to find out if they offer a service like this. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. The Warm Home Discount is a one-off payment to reduce eligible customers' bills over the winter months. Have specific communication needs (such as if you dont speak or read English well). Live in a property identified as having high energy costs, which is explained in more detail in the High Energy Costs Criteria section below. It offers liability cover in case of accidental property damage, injuries or legal expenses. Existing crisis support schemes such as the 400 Energy Bill Support Scheme for all households, and up to 1,200 for the most vulnerable households, will still remain in place. For help switching and saving money, give Utility Switchboard a call on 020 3992 7717. Shift your energy use outside the 4-7 pm peak to save money . Exclusive Octopus Energy Promo Codes & Coupons February. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. Octopus Energy Group is a technology-driven, renewable energy retailer, directly supplying 2 million customers globally with 100% green electricity at a cheaper price and with a focus on. This is a tax-free benefit for people who are state pension age or over, have a disability and need someone to help look after them. 400 Energy Bill Support Scheme for every household. Your letter will say if you will receive a rebate automatically or if you need to call the WHD helpline by 28 February 2023 to confirm your details. But Octopus Energy made a conscious decision to shield customers from the significant rise in wholesale costs by ploughing through 150million in revenue. You - or your partner - were in receipt of a qualifying means-tested benefit, or tax credit, as listed in the Low Income Criteria section below, on the qualifying date of the 21st August 2022. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. Instead, the company held its hands up and let customers know they won't be chased. . *IMPORTANT* Away Tickets must be used by the member assigned to the booking . While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? FCA Firm reference Number is 618327. Sure Wise Limited is a company registered in England and Wales with company number 07432009. ESA is aimed at those who can't work because of illness or disability. READ MORE: Face of lonely Stone Age boy brought back to life after 8,300 years. We were the first energy supplier to offer this service to our customers, and we hope others will follow our lead. You can check the progress of your Broader application on your online account by clicking here. A successful application will net you the full amount available, currently set at 140. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. All of these are made possible by Octopuss tech arm, Kraken Technologies, which offers a proprietary, in-house platform based on advanced data and machine learning capabilities, Kraken automates much of the energy supply chain to allow outstanding service and efficiency as the world transitions to a decentralised, decarbonised energy system. Visit Octopus Energy Group. Octopus Energy has offered details on what energy . The only energy supplier Which? If you move house after the 21 August 2022, you can contact your old electricity supplier to confirm your new address and arrange payment. You can choose to pay monthly or annually. If youre worried about just how you are going to afford your hot water and heating in the winter months, the following energy discounts for disabled people, and schemes for lower-income households might be helpful to you. This may be applied as a credit directly to your meter if you are on a Smart Pay As You Go meter or through energy vouchers to top up your traditional pre-pay meter. What about inspiring people to take action and make meaningful changes? Blackpool We provide Carers Insurance that protects Home Carers, Personal Assistants, or the carers employer. 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