The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. Why more people dont buy people buy their Spirit tickets at the airport? (855) 728-3555 Note: Ticketing sales for Spirit Airlines have moved - passengers wishing to purchase tickets in-person at MYR should visit Spirit's dedicated ticketing desk located next to Carousel 1 at baggage claim. There are plenty of reports of people having to wait an hour or more in the Agent Assistance line. Duration: 2 hours 30 minutes; Seat: 20F; Equipment: Airbus A320; Circumstances nearly derailed my plan from the start. We are taking a flight on Sunday and want to buy our tickets for our November trip. Curb-Side Check-in No. You might have a stricter counter staff or management in your city. Margie Castellano April 25, 2019. I was hoping for a $43.60 ticket but instead ended up with a wimpy $11 discount. Ticket prices that are listed on the internet have to be totally inclusive of the price with taxes, before adding any extras. N. Delta Air Lines. Clint Henderson, with The Points Guy, said it is a way to make a budget trip even cheaper. The base fare is only $5.58, while there's a "Passenger Usage Charge" of $22.99. That shouldnt be the case. Hours of operation are set by the airline and subject to change. Lol. Looking forward to your reply. The Departures and Ticketing level consists of 11 airline ticket counters: counter 1-11 is served by Air Canada, Frontier, United, Sun Country, Southwest, Spirit, WestJet, Delta, American, Alaska, and JetBlue. Hmm.. Can you buy the ticket at any airport, even if you plan to depart from a different airport? Have you bought Spirit Airlines tickets at the airport to save money? Use our Route Mapper to help plan your trips! Spirit regulars probably instantly recognize it as the Passenger Usage Fee. The colonial #architecture of #mumbai is stunning. Please contact our transfer agent, EQ Shareowner Services, at 800-468-9716. Advertiser Disclosure: In accordance with FCC regulations, no airline, bank, or credit card company has reviewed, approved, or otherwise endorsed this post. I live near Dallas-Fort Worth Airport (DFW), which is one of Spirit's hubs. This airline was founded in Macomb County, Michigan, United States, in 1983. All of our airlines offer in person check-in at . Tap here for the Westmoreland Airshow. Counter opens daily one (1) hour prior to the first scheduled flight of the day and closes one (1) hour after the last scheduled arriving flight of the day. How early should we arrive for our flight? I've compared the online breakdown versus the cost of the airport counter ticket and I cannot decipher what makes up a $10.96 difference. Some cheap fares, like your example, don't have a $12 fuel surcharge. Chances are, you can also expect delays. If you plan to check a bag, you may also want to pay any checked baggage fees online when you check-in to save additional time and expenses at the airport. So you would have to look up flights for Spirit for the day and go during the check in time for Spirit flights for the day? The only one she could find was at 4:00 in the afternoon, and it would be $29.45. Still an overall great savings. Spirit now charges $79 for a checked bag at the airport and upon trying to get our plane tickets, they allowed bidding on seats. However, Im left wondering if these ticket agents have some liberty in terms of discounts. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Can I pay the advance fees online after purchasing or at the ticket counter? A family was at the counter having some sort of problem and it took them about 15 minutes to get sorted. They underperformed industry expectations but missed expectations by just 13% in a year where its very hard to make such calls. Track the points earned. Spirit - Dallas Fort Worth Airport (DFW) Terminal Arrivals Terminal: Most Spirit flights arrive at Terminal E, although Terminal D is also used. Isnt that right? There was a line, but not too bad, less than 10 people in front me. I think youre talking about the charge for calling an airline agent to book, which I agree most airlines do charge). If you live close to the airport its easier to effectively fly standby knowing there will be virtually no compensation if your flight is cancelled, but if you live far away its unworkable. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter here: https://thepointsguy.com/mailing-list//. In this particular case, Frontier is saving 7.5% of $23 (per segment), which is ~$1.75. Finally, Agent mentioned that these tickets are non-refundable and I have 24 hrs in case I change my mind (not sure I can cancel for full refund or eligible for flight change). Youre offline. Plus, your own feed of TPG content. It may vary and change without any notice. Terms apply to the offers listed on this page. It did take about an hour at the airport to accomplish, but the Spirit staff was so friendly/informative and I had to account for Christmas holiday traffic. Phone Number (855) 728-3555. A vast majority of people arent going to go through the hassle of booking at the airport, though in some situations it could prove to be worthwhile, especially if youre traveling light. To see what the savings could look like, WTHR tested this trick out. The roundtrip fare itself was less than $3.50 total for all three of us, the rest was tax and non-airline fees. Without knowing the amount of the convenience charge on each ticket (its variable), the number of travelers, the rate you paid for your tickets, and the prospective rate for current tickets on the same itinerary it would be simply a guess. 4. . Simply put, this means going through the inconvenience of buying a ticket at the airport to save the $19 PUF. Learn to how to find the cheapest awards. Articles are of a general nature and should not be relied upon for individual circumstances. This airline provides flexibility in the roles and positions of the team members. Concourse C lies towards the west (left from the entrance) of the ticketing level and has twenty gates labeled C46-C56. FLIGHT VACATION HOTEL CAR CRUISE Round Trip Spirit Airline Tickets Counter Hours flights operate throughout the United States, the Caribbean, and Latin America. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. If your destination requires specific travel documents, remember to bring a completed copy with you to the airport. Instead, you might have to come back another day and hope for someone more competent. Further, on this particular occasion, I would have paid $318 but instead paid just $90 total. Any reports on that? Lost & Found: 888-693-7853. Most airline ticket counters open between 4:00 a.m. and 5:00 a.m., but for more accurate hours, please visit the airlines' website. When we asked for the price at the counter, it was $163. I dont want to get to the counter and they see I already have a trip booked and they do not give me any significate discounts or any at all. Are tips at restaurant also optional then? I've had a few ultra cheap tickets that only charge a $9.99 PUC and end up being more at the airport. Ticket counter opens 2 hours prior to departure. Risky Business: Can You Save Money by Purchasing Spirit Tickets at the Airport? The king of premium cabin REALLY overpaid just to try out the king of cheap? Spirit may cancel a reservation or seat assignment for any guest without a boarding pass at least 45 minutes prior to a scheduled departure (60 minutes for international and U.S.V.I. The Spirit agent was so thankful for this as they usually have to have the ticket purchaser write everything by hand or spell all the names. Your feedback is important in helping us keep our community safe. Please be available for boarding at the gate at least 15 minutes prior to your scheduled domestic departure and 30 minutes prior to your international departure or you may lose your reservation. Spirit Airlines fly to 60+ destinations with 500+ daily flights with Ultra Low Fare. We may receive compensation when you click on links to those products. . Editor in Chief Spirit Airlines Ticket Counter - Egg Harbor Township, NJ See all 3 photos Spirit Airlines Ticket Counter Airport Terminal Egg Harbor Township Save Share Tips 3 Photos 3 See what your friends are saying about Spirit Airlines Ticket Counter. Margie at the ticket counter went above and beyond to help me. This airlines is the biggest piece of crap ever. Website listed the price at $72. You can go to a Spirit Airlines ticket counter at any time that the counter is open, and you can find the locations and hours for all ticket counters here. Passengers can book and secure parking spaces online at LAX. Nowadays, the passenger can book a seat through a phone call, but the passenger pays tax when booking a chair through a phone call. Please note that you will pay $10.00 for a printed boarding pass and for ticket counter service. Ill use my personal experience to demonstrate. Never had 1 issues with them. Those who get the front seat can bring an extra suitcase. If Im able to make it between those hours and dont have much to do, I still purchase tickets at the airport. When flying as a big group, the savings really add up. The passenger usage charge was routinely $10.99 on this route with no more than $14.99 on any of our previous flights. found within the past 7 days were $162 round trip and $192 one way. However, I waited for close to an hour in the Queue (with 6 or 7 people before me) and there are only two counters open for ticket purchase. If you didn't print your ticket at home, now's the time to do it at a self-service kiosk. Declare any firearms located in your checked luggage. Therefore, a Spirit ticket counter can open at 1:00 in the morning as well as 6:00 in the evening as well. @Jimmy Koutras The fee ranges from $7.99-18.99 though even on the lower end, you should have saved more. Does the discount applies if I book the tickets for them? Yep.I do this whenever I fly Spirit. Not bad! Yes it does. Spirit runs a notoriously unreliable operation. Prices are far lower in advance and usually when I am in an airport, I swing by a counter or gate and just buy some dates I know will be cheap for the future. Thats not a Spirit or even an LCC-specific issue, thats just a reality of complex IT systems and tough environments. If youre weighing all of that, its little more than a math problem. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! So while youll save the Passenger Usage Charge by booking at the airport, you wont have access to the lowest pricing for bags. This airline provides monetary assistance. Spirit Airlines Want to make sure its worth it before driving to the airport. When you get to the final booking page that shows the breakdown of the fare, youll see how that $44 breaks down. Ive booked flights this way a number of times. I found this out . If booking by phone, the time-tested HUCA (hang up call again) trick usually works. Nowadays a vast majority of passengers buy their tickets online, given the practice of electronic ticketing. Editorial Disclosure: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, hotel, airline, or other entity mentioned herein. Ive been watching Luckys plan to fly Spirit with amusement. Beginning Feb. 18, Allegiant will be located in T2 (look for the ticket counter at the west end of the American Airlines ticket counters), and JetBlue will be in T2 starting Feb. 24 (ticket counter will be at the far east end of the Delta ticket counters). But, even after I gave her the flight number and date I wanted, she said she couldnt find a Flight 812 to Tampa at 10:23 in the morning. Booking at the airport with a Spirit agent at the counter means passengers avoid the Usage Charge, and Spirit avoids paying the tax on that portion of the ticket. Everyone needs the free time to get their mind to relax. Spirit usually operates one or two flights a day between markets at most. If before 14 days, set 59 and 79 dollars before the six days. If you could combine the voucher with buying at the counter, then it might be usable. If you have any questions about bookings and managing your reservations within the program, call Spirit Airlines at 801-401-2222. How can you see the breakdown of the ticket? M-F 9am - 5pm S-S Closed Telephone: 510-563-3300 1 Airport Dr Oakland, CA 94621 E. BLUE. That said, just last week we saw a quote of $62/each online but bought all three at the airport for $34/each. Southwest Low Fare Finder. Okay, you can save money by booking your Spirit Airlines tickets at the airport, but whats the logic for this policy? This isn't anywhere near the $30 discount I was hoping for when the Passenger Usage Charge shown online should have been taken away. The Passenger Usage Charge (which I have discussed here) allows Spirit Airlines to avoid paying the 7.5% Federal Excise Tax on the money the airline is actually making. And really, is Spirit any worse than Basic Economy on the legacies? Because of that, their ticket counter is open for much longer hours than it is at other airports. Wed like to fly out of Baltimore, but it would be closer for us to drive to Latrobe to book this flight (there are better flight options out of BWI for our destination) is that a possibility? I've flown Spirit multiple times and have only booked in the airport. Check your arriving flight here Departures Terminal: Spirit uses Terminal E at Dallas Fort Worth Airport (DFW). This airline provides many professional development options like online courses, e-books, leadership series, etc., and trains its team members. If you book your ticket through Spirit Airlines website, youre on the hook for paying that fee. Or can I get a travel credit if Im unable to go on the trip ? I am in California We recommend you arrive to the airport at least 3 hours before your scheduled departure for international flights. Whatever day you go to the airport and physically buy at the counter is the best day to buy Spirit Airlines tickets. This airline does not offer blankets, pillows, or advantage kits. That said, it doesnt mean that the cheap flight you found shopping for your ticket online will necessarily translate to the phone booking process. There are only two types of seats available on this airline. After multiple flights have departed and a lag of several hours between allows time to purchase the ticket without waiting. Spirit - Chicago O'Hare Airport (ORD) Terminal Arrivals Terminal: Most Spirit flights arrive at Terminal 3, although Terminal 5 is also used. But I think youre giving the fares way too much dynamism. It doesnt save you any money on checked luggage fees, you can still pay the advanced fees to save online with 24 hours I believe. When it became apparent the next passenger to the counter was also going to be a difficult case, I almost threw in the towel on the whole operation as my four-year-old was getting impatient after 20 minutes of not moving and no end of the line in sight. In the event of a delay, we recommend that guests remain in the gate area for updates and possible early departures. Book Contact Destinations: Nonstop to/from Philadelphia (PHL) with connections to/from over 70 domestic airports and over 20 international airports Book Contact Destinations Book Contact The other option is to buy the ticket (you can refund ANY ticket in the US for free within 24 hours of purchase) and look at the receipt. Ive learned to spend a few more dollars for the stress level this would cause. Does it save you money if you have bags to check? At DFW, there is a counter for Ticketing only by the check in desks. Marisha I think that would come down to the insurer, but from what I know of insurance companies, they are usually rather happy to sell you coverage. Agents won't be at the ticket counter all day at most airports. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Did not know this scenario. If you want to book any seat, especially for you, then you pay some extra fee for that seat. Travel and health restrictions by destination. My dear readers, some links on this site pay us referral fees for sending business and sales. Those who get the standard seat can bring one carry bag, extra space, and legroom with the big front seat. Furthermore, typical for an ultra low cost carrier, Spirit does not interline with other airlines. It is included in the agreement of spirit Airlines. This is different, so charging a higher fare at the airport that replaces the fee would be a problem. Arnold Palmer Regional Airport now offers air service to Myrtle Beach, Fort Lauderdale, Orlando, Fort Myers and Tampa. Most airlines allow travelers to check-in for their flights and print boarding passes up to 24 hours before their scheduled departure. Been doing this for years. Use self check-in (kiosks) Check in online. We fly Spirit regularly, and never pay for seat assignments. The quickest and easiest way to book is on Spirit.com. But to meet the DOT's definition of a "fee", Spirit waives it if you buy your ticket at the airport. Please view our advertising policy page for additional details about our partners. I must warn you, though. See more about our ethics policies here. Opinions expressed are of the author alone. Spirit finally put another agent on the desk and the line started to move. Now, keep in mind that theres not a dedicated portion of the counter for ticketing, so youll have to get into the standard Spirit Airlines check-in line, which in some cases could be quite long. The passenger usage charge is specific to Spirit (and similar charges for ULCC). Related: Rohans summer love affair with Spirit. Required fields are marked *. For detailed hours of operation, please contact the store directly. He focuses on using miles and points to provide a premium experience for his wife and daughter. It needs to be within a certain window from when the purchase was made. The lowest of the low!!! Things are changing. In this case, it only applies to online bookings, so purchasing a Spirit ticket from the airport counter is actually cheaper than booking online. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. That gets us meals for a couple of days certainly worth considering. I mean, come on its Spirit were talking about, an airline that seems to pride itself on mediocre customer service. Are Resort fees at hotels also optional then? Location & Hours Located in: Arnold Palmer Regional Airport 148 Aviation Ln Ste 103 Latrobe, PA 15650 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Spirit Airlines. I'm not sure why I didn't get the full Passenger Usage Charge removed like others have reported, and after a brief query of the counter agent it was clear I wasn't going to get anywhere. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. We bought the tickets at the airport and carried backpacks. I recommend that you avoid this airline like a plague. Fort Worth airport ( DFW ) this page now offers air service to Myrtle Beach Fort... 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That guests remain in the afternoon, and have not been reviewed, approved otherwise. For calling an airline that seems to pride itself on mediocre customer service before... Charge a $ 43.60 ticket but instead paid just $ 90 total again ) trick usually works author alone. Advertiser Disclosure: some links to credit cards and other products on this airline does not interline with other.! $ 3.50 total for all three at the counter, it was $ 163, the! Your reservations within the program, call Spirit Airlines tickets cost carrier, Spirit does not offer,!