Company Portal displays "This device hasn't been set up for corporate use yet". If this is how you are set up, I can do some digging for what I used. If you're using other platforms, you may need to reset the devices, and then enroll them in Intune. Intune uses role-based access control to control what users can see and change. Devices should only have one MDM provider. Contact company support for help." These were brand new devices enrolled in autopilot by Dell. Set the MDM authority - Use user and device groups to simplify management tasks. When license are assigned, user devices can enroll in Intune. Just to be clear, I should disconnect the workOrschool account, remove device from AAD and then run the Company Portal app, uncheck that box and re-register the device? Make sure that the clock and the time zone on the client computer are set to the correct time and time zone. They all say there are no apps available (which there are) and under Devices, it says "This device is already set up in another organization. Delete the user profiles from the computer via the User account section via control userpasswords2 from the run command. EX: Computer A appears in intune Computer B appears in intune, Computer A disappears from intune Computer C appears in intune, Computer B disappears from intune. Hello, Unfortunately, not made a a difference. Make sure that all required updates are installed on the client computer and then retry the client software installation. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been set in Intune. I have noticed that the Device Management Enrollment Service has crashed several times. For more information, see this blog. If you are an IT Admin with access to the Microsoft 365 Admin Center, and you want step-by-step guidance on how to manage organization-owned or bring-your-own-device (BYOD) mobile devices and applications, be sure to review the Intune setup guide. app it says it hasn't been set up for corporate use. You can't sign in because your device is missing a required certificate. Microsoft explains MAM and MDM very well, If you don't want to register the device, you will need to click on no, sign in to this app only, HKLM\SOFTWARE\Policies\Microsoft\Windows\WorkplaceJoin, "BlockAADWorkplaceJoin"=dword:00000001https://docs.microsoft.com/en-us/azure/active-directory/devices/faq. Use the following list as a guide. When prompted, enter the path to the policy .json file you want to import. In this guide, you sign up for Intune, add your domain name, configure Intune as the MDM authority, and more. Note the value in the Device limit column. If you're moving from a partner MDM/MAM provider, then note the tasks your running and the features you use. You can also export Active Directory users using the UI or through script. Next, devices are ready to be enrolled, and receive your policies. The maximum number of seats allowed for the account has been reached. iOS/iPadOS enrollment is set to use VPP tokens as shown in the table but there's something wrong with the VPP token. Intune has been set as the mobile device management authority. On an Android device, you'll need to manually install the Intune Company Portal app, after which you can retry enrolling. Did you receive any updates on this? Use PSExec to launch a Command Prompt as SYSTEM: In the computer certificate store, check that a new Intune certificate has been enrolled for the device: You are now ready to start a policy sync from the Windows Settings, and check that the connection with the Intune service is now OK. They are Azure AD joined and managed by Intune. Tell your users to try upgrading to Android 6.0. Devices must check in periodically with the service to maintain access to protected corporate resources. Contact Microsoft Support as described in. We have tried removing and re-adding the devices on Azure AD but this has not made a difference. With Microsoft Intune Device Management you can: Ensure devices and apps are compliant with your security requirements. If devices don't check in: Samsung Smart Manager software, which ships on certain Samsung devices, can deactivate the Intune Company Portal and its components. Android device administrator enrolment has not been set up correctly. Even as Admin I was not able to delete the Enrollment ID folder, Make sure you deleted all the tasks in the folder before deleting it. Tenant attach allows you to upload your Configuration Manager devices to your organization in Intune, also known as a "tenant". Hybrid identities exist in both services - on-premises AD and Azure AD. Great! Mathieu Ait Azzouzene. Intune Device Compliance Policies allow admins to configure a set of rules, settings, or requirements that the organization requires to be in place for a device to be considered "compliant". Verify that your account and subscription to Intune is still active. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Microsoft 365, Azure, Identity, Security & Compliance, Enterprise Mobility, Workplace. The Windows Installer couldn't access VBScript run time for a custom action. I am just getting started with Intune and experienced this today on a device. Sign in as member of the Global administrator Azure AD group. In the Microsoft Endpoint Manager Admin Center, choose Users > All users > select the user > Devices. They are always clean installs(fresh VM). There has been many wasted hours troubleshooting it and trying to fix it. On Android devices, these profiles use the Android, On Windows devices, these profiles use the. Verify that the client computer has Internet access. For Platform, choose Windows 10 and later, and the profile type is an Administrative Template. There will be a large chunk of SIDs in this section, however we have set up the powershell to grab the correct one and clean it up.The second place is in scheduled tasks. This message means that they have the wrong license type for the mobile device management authority. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. Don't configure Intune and your existing third party MDM solution to apply access controls to resources, including Exchange or SharePoint Online. The specific Settings page can be found in Settings > Accounts > Access work or school: Figure 1: Windows 10 Settings for self-enrolment. Issue: This problem may occur when you add a second verified domain to your ADFS. Once the app restarts, the device checks in with the Intune service. See the enrollment deployment guides, device and app management, and app protection. Enter your AD FS servers fully qualified domain name (for example, sts.contoso.com) and select, The steps to get an APNs certificate weren't completed, or. By default, Intune auto . For more information about how to back up and restore the registry, read How to back up and restore the registry in Windows. so no registry issues. Deleted devices are removed from the list of managed devices. We simply did not connect them with WS AD. This month w Today in History: 1990 Steve Jackson Games is raided by the United States Secret Service, prompting the later formation of the Electronic Frontier Foundation.The Electronic Frontier Foundation was founded in July of 1990 in response to a basic threat to s We have already configured WSUS Server with Group Policy, But we need to push updates to clients without using group policy. So, be sure to add or update existing tips and guidance you've found helpful. To delete one device, point to the device and click More Delete Device. The work accounts have been enrolled onto Intune before on different devices so this should not be affecting enrolment should it? Issue: You can't create policy or enroll devices. Windows 10 / Windows 11 Enterprise (using User Credential), Windows 10 / Windows 11 Enterprise Multisession for Azure Virtual Desktop (using User Credential). Manual enrollment finally fixed my issue. The following table lists errors that end users might see while enrolling iOS/iPadOS devices in Intune. If the following registry key exists, delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OnlineManagement regkey and all sub keys. Press question mark to learn the rest of the keyboard shortcuts. Find the certificate for your AD FS service communication (a publicly signed certificate), and double-click to view its properties. This message means that they have the wrong license type for the mobile device management authority. In the Admin console, go to Menu Devices Mobile & endpoints Devices. Deploy Intune (in this article), including setting the MDM Authority to Intune. Tell the user to restart the enrollment process. They're vulnerable until they enroll in Intune. Look for the Intune cert issued by Sc_Online_Issuing, and delete it, if present. I really hope this has helped you.I would love to hear from you if we helped save you some time and frustration. Under App power saving or App optimization, select Detail. on the Device as NTAuthority\System run cmd > dsregcmd /leave /debug as the AD User run dsregcmd /status /debug Make sure the Device is no longer joined to Azure AD Go to Intune Portal and Retire the Device Run a sync from Settings > Accounts > Access work or school > Click on Azure AD account > Info > Sync Wait for the Intune Device to . Right, I completely missed that thing(as in I didn't know about the precedence of MAM over MDM for BYOD, thanks for that) but I was actually referring that having both those option applied shouldn't be the cause of the error "your device is already registered with another organisation". Hello, My process for joining devices to intune is to: Join the device to Azure AD. Rapidly deploy and authenticate apps on all company devices. Check the client proxy settings.Verify that Intune supports the proxy configuration on the client computer. This method is not officially supported by Microsoft. We also need to clean up its tasks and remove the folder. A tag already exists with the provided branch name. Hi, I guess everyone is wondering the same question. The reason you get this error is because the same you are using has been having another devices configured Joined to Azure and enrolled into Intune, if you go to Intune and switch the primary user for this device you will be able to see all the apps on the company portal and everything will works fine. This failure may occur because the computer: Double-click Certificates, choose Computer account > Next, and select Local Computer. Resolution: Microsoft Office 365 Customers are required to deploy a separate instance of the AD FS 2.0 Federation Service for each suffix if they: A rollup for AD FS 2.0 works in conjunction with the SupportMultipleDomain switch to enable the AD FS server to support this scenario without requiring additional AD FS 2.0 servers. For more information, see uninstall the client. Use Configuration Manager. Everything works smoothly afterwards. If Resolution #2 doesn't work, have your users follow these steps to make Smart Manager exclude the Company Portal app: Launch the Smart Manager app on the device. For help in determining if WS-Trust 1.3 Username/Mixed is enabled in your identity federation provider: Issue: A user receives a Profile installation failed error on an iOS/iPadOS device. The funny thing is if the user tries to go through and sign to do the set up it gives an error that it is already set up. So when I try to add the work account I get the error "Your device is already connected by your organisation". Cannot retrieve contributors at this time. See information about how to, Check that all enrollment prerequisites, like the Apple Push Notification Service (APNs) certificate, have been set up and that "iOS/iPadOS as a platform" is enabled. Hybrid Azure AD support Windows devices. In both cases, the feature will basically create a scheduled task to enroll the PC at next logon. Sign in to the Intune admin center, and sign up for Intune. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your. So when I try to add the work account I get the error "Your device is already connected by your organisation". I found what eventually pointed me in the right direction here:https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments. If the sync is successful, you see a Sync successful inline notification in the iOS/iPadOS Company Portal app, indicating that your device is in a healthy state. Then click Create. Add your domain account, such as contoso.com. For other prerequisites, including sign-in requirements, see Plan your hybrid Azure AD join implementation. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync message). If you use another MDM provider, such as Workspace ONE (previously called AirWatch), MobileIron, or MaaS360, then you can move to Intune. Restart the computer and then retry the client software installation. we will need to clean up the environment and relaunch this command in the SYSTEM context to re-enroll the PC. For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. For example, you create a Microsoft Intune trial subscription. If devices dont check in: Resolution: Share the following resolutions with your end users to help them regain access to corporate resources. Expect to do more tasks than what's available in these scripts. For more information, see Sign up, or sign in to Intune. The following table lists errors that end users might see while enrolling Android devices in Intune. Double-click Certificates (Local computer) and choose Personal/ Certificates. They will be overwritten after the new enrollment. They don't have to be completed on a certain holiday.) Before re-enrolling your device to Microsoft Intune, you need to make sure that the certificates for Hybrid Azure AD Join are not expired as well. Search by device name or MAC/HW Address to narrow your results. On theEnter your passwordscreen, type your password. To view your account settings, sign in to your account. In this case, the error may mean that an intermediate certificate is missing from your Active Directory Federation Services (AD FS) server. Intune subscription: Intune is licensed as a stand-alone Azure service, a part of Enterprise Mobility + Security (EMS), and included with Microsoft 365. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your Device". I'm having a random issue on a few Hybrid Azure AD joined computers (build 17763.253 and below) using Autopilot, the Company Portal app does not display any available app and instead throws an error message"This device hasn't been set up This article provides suggestions for troubleshooting device enrollment issues. It's the easiest way to integrate the cloud (Intune) with your on-premise Configuration Manager setup. Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). Any updates on this? The devices look fine in my portal, and are listed under their respective users. [!IMPORTANT] The Apple Push Notification Service (APNs) provides a channel to contact enrolled iOS/iPadOS devices. Check to see that the user isn't assigned more than the maximum number of devices by following these steps: In the Microsoft Endpoint Manager Admin Center, choose Devices > Enrollment restrictions > Device limit restrictions. 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Up the environment and relaunch this command in the right direction here: https: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments. To: Join the device to Azure AD group Box Experience, including Exchange or Online!, sign in to the policy.json file you want to import certificate for your AD FS service (! The enrollment deployment guides, device and click more delete device issue: this problem may occur because the via. Necessary ) Intune ) with your security requirements company Portal app, after which you can export... Them with WS AD do more tasks than what 's available in these scripts.json file you to! Delete one device, you 'll need to reset the devices look fine in My Portal and. Them with WS AD your hybrid Azure AD as member of the keyboard shortcuts,...