At one stage there were risk free guarantees with some reebookings, get all your parents booking paperwork out and see if there's anything useful in the small print. Learn more. Enrollment required. Indeed. This is a tough topic to discuss. The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. At this time, we expect the ship will resume its scheduled operations on February 18, 2023. It has for me 4 times over the past few years. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. They chose to keep the booking, but 2 years later are not longer able to cruise. 19952023, The Independent Traveler, Inc. Help requested: Cancelling a Viking Cruise. I really don't think Viking is waiting until the deadline for you to get the refund. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. the CDC warned everyone to avoid cruise ships, Cruise Lines International Association, a trade group, announced Friday, Princess Cruises said Thursday that it would suspend its operations for 60 days, Carnival said in a letter to passengers Friday, Norwegian is offering passengers a full refund for cruises, Royal Caribbean is offering passengers a full refund, Carnival is offering either a full refund or a 100% future cruise credit, which has been most affected by the coronavirus pandemic, Refunds come with future cruise credits of 25% to 100%, delay contacting the company until later in the month, Viking will issue full refunds to affected passengers, Disney Cruises will offer full refunds or credits, Viking will resume its operations on May 1, Your California Privacy Rights/Privacy Policy. Some credit cards benefits include travel insurance and the coverage is effective automatically when you use the card to pay for the trip. And in Norway, two different cruise lines experienced outbreaks of COVID-19 with expedition line Hurtigruten suspending most of its operations after dozens of crew members and several passengers became sick following two different sailings; and the SeaDream Yacht Club placing its passengers and crew under quarantine after a passenger from a previous sailing tested positive for the virus. This is our first VO cruise and there lack of customer service is not appreciated. The good news is that many of the biggest players in the cruise industry have raised additional capital in recent weeks that will allow them to weather a shutdown that lasts well into 2021. For now, travel is about armchair exploration - and planning for better days ahead. certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Maybe we'll only be able to take road trips to close-to-home destinations for months on end. This has always been Viking's ambition and will remain so. None, except that 15 minutes not spent browsing Cruise Critic. What about other regulations that cruise lines have had to follow? If you have the time I would say hang onto the money until you know they are up and running and then book. But we don't know what other new rules for cruising could soon be in place. Royal Caribbean said it would conclude its sailings as scheduled. What are the pros and cons of a refundable cruise deposit? Coronavirus: Which Cruise Ports Are Closed? Note, though, that both executives said that even when cruise ships start to come back, they would come back slowly. Right now I feel fairly confident that the upcoming cruise from Denmark to Bergen will be cancelled . I know we can rebook but with AA we have to fly within 12 months from the time we booked which would be Nov 19 2020. We still have $$$ "left over" for excursions. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. While large ships set sail in Germany and Taiwan in July with more planned to hit the Mediterranean later this month, others have run into COVID-19 outbreaks onboard. Vouchers will be fully transferable, the company said. Started August 27, 2021, By 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. I have some of my dates wrong, I meant March 2020 booking an Ukraine river cruise and April 2020 canceled Viking river cruise. If you were talking to Viking about a cruise that was as far off as your other cruise, they might be just as confident in keeping you updated. ISHCruising, December 27, 2021 in Viking Ocean. And that doesn't count the host of flight delays that caused cruise passengers to literally miss the boat. 10 to 15 minutes. Norwegian is offering passengers a full refund for cruises during the 30-day shutdown or a future cruise credit of as much as 150% of the value of the canceled cruise that can be used through. The Viking Sea and Viking Star cruise ships in Santorini. Would you be willing to be flexible on where you sailed with the line? I have said before that we will only sail again when it is safe to do so. "Sailaway With Jane McDonald" Cruise Cancelled for 2021, MSC Cruises Offers Discounted Sailings to Healthcare Professionals, Rolling Out the Deals: Why Now Might Be a Great Time to Book a Cruise, Galveston Port Director Says Disney Cruise Line to Limit Capacity, Enforce Embarkation Arrival Times, Royal Caribbean's Anthem of the Seas Cruise Ship to be Based in Southampton in 2021, What Should You Do If Your Cruise Line Cancels Your Cruise (Photo: fizkes/Shutterstock). Therefore, we have made the difficult decision to temporarily suspend operations of our river and ocean vessels embarking from March 12 to April 30, 2020 at which time we believe Viking will be in a better place to provide the experiences our guests expect and deserve. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. If that happens, it will require cruise lines to recalibrate their finances, as this would drop many operational costs - but plenty of others would remain. Cruise lines havepausedtheir operations for at least 30 days. The good news for those worried about such rules is that they now appear to be off the table. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. Due to damage from substantial river debris to the Viking Mississippi 's propulsion system, the ship will undergo repairs requiring the cancellation of upcoming departures. Cost includes $12.95 plus applicable local sales tax. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. Viking will resume its operations on May 1. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. Viking owes you nothing. Otherships currently at sea will operate their itineraries as planned. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Deposits are refundable unless otherwise indicated. I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. Why you might want to wait to change or cancel your flight or cruise. The booking website is no longershowing any sailings for May or June 2020. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. Maybe they can cancel under the medically unfit to travel clause to the insurance company. Lately, Europe has seen temperatures exceeding 40 degrees Celsius (104 degrees Fahrenheit). Unfortunately, there are still a number of VIking Cruises in 2021 where the price has gone up significantly due to the demand. Carnival said in a letter to passengers Friday that all ships currently at sea will continue their voyages and return to their home ports as scheduled. Future cruise voucher at 125% or 100% cash refund. 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Booking a Cruise, Cruise Line Cancellation Policies: A Closer Look, Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Booking a Cruise Onboard: How to Score Extras and Discounts, Can I Cruise While Pregnant? So who knows. It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. This post contains references to products from one or more of our advertisers. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Passengers who are unable to use the voucher can receive a refund equal to the original cruise value after the voucher expires. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. We are now on the same cruise one week later than previous and on a different ship. I would say they are being more than fair. Here is our list of tips to help you through: The Cruise Critic team has been working so you don't have to. Carnival is offering either a full refund or a 100% future cruise credit with an onboard credit of either $300 or $600 per stateroom, depending on the length of the cruise. I am writing today because the situation has now become such that operating as a travel company involves significant risks of quarantines or medical detentions, which could diminish the travel experiences for which our guests have been planning. I realize that to this point Viking has. We decided just to opt for the refund & forgo the additional 25%. To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. Related: Why you shouldn't expect bargain-basement pricing when cruising resumes. The major complain was that they were using us to help finance their expansion. While a number of risks around coronavirus are still unclear, it's not hard to believe Viking's angle about being hard to provide excellent guest experiences when some of the line's most popular destinations are off-limits not just to cruisers, but to all persons. Unfortunately, the cruise has been cancelled; not Viking's fault and certainly not ours. When Viking does resume when international travel is less complicated, Hagen said the company has an epic 136-day world cruise on deck, visiting 56 ports in 27 different countries on six different continents. Viking Cruises. However, if you would prefer the alternative please call Viking at 1-833-900-0951 or contact your Travel Agent by March 25, 2020. For the meantime, no news is good news. I would say cancel and get your money back minus $200. Take advantage of that. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be subject . Same terms for cruises cancelled in window. They are on a fixed income, and could really use the $6000 they've paid returned. Most unfortunate that they didn't protect their investment with travel insurance. But whatever happens, there's one thing we can be pretty sure about: There will be some incredible deals. In addition to COVID, there was the issue of Russian military buildup along the Ukraine border which I feel was a major factor in Viking canceling the 2021 Ukraine river cruises. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. Passengers who want refunds should call the company or fill out an online form. I am hoping that there will not be an issue getting a refund of our original payments. . True, but we should look into all possibilities and let them tell us "no.". 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. Did they pay with a credit card? With the COVID-19 pandemic still in progress, it is important to understand that future changes, including cancellations and itinerary alterations, are always possible. SpaceX and NASA have called off an astronaut launch to the International Space Station after an issue with the rocket's ground system was detected. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April.. I feel we have become one large Viking family of 500,000 guests each year and 10,000 employees. For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first. Video: Margaritaville at Sea Paradise: A Blast or a Bust? Cancellation Policy Due to COVID-19 The difference of the discount can be used to purchase a travel insurance policy, which might cover you after final payment, if you are forced to cancel. If you take the cash, you'll have access to a world of opportunity. Also know that whiile many cruise lines will be automatically processing Future Cruise Credits for those on affected voyages, this can still take several weeks to complete and depands largely on the individual cruise line. However, most cruise lines are offering generous cancellation policies because of the crisis, giving cruisers more flexibility than before. Refund. Carnival Fantasy and Carnival Inspiration have been permanently retired. In most cases, when you . Future cruise credits must be used by Dec. 31, 2021. Very very happy with their response. Be careful that it is not tied to any pre-existing conditions. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.gov.uk/foreign-travel-advice/ukraine, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. That said, the discussions between the CDC and cruise lines are ongoing. But by then, the price increase had claimed the voucher plus an extra $628. But here's our advice: Skip the future cruise credits. On Sunday, the CDC warned everyone to avoid cruise ships, including river cruises, because of the risk of transmission of the coronavirus. We are fronting them interest free money ----- what part of that is OK with you? I do remember my first Viking cruise over 5 years ago having to pay a year in advance. Hopefully they purchased travel insurance and can submit a claim on being medically unfit to travel. Then again, they might not. March 20, 2020 While cruise company-initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company. Before you accept a future cruise credit, ask yourself this: If your cruise line significantly changes its routings, would you be OK with that? All programs will be modified to . As keen as we may be to get back to exploring, for now, international travel must wait, Hagen added. Deposits are refundable unless otherwise indicated. CC Help Jenn Refunds are made upon receipt and depend on the working times of banks. We too got the note about cancel anytime up to 24 hrs. What's Next Now that the CDC Is Out of the Cruise Regulation Game? We have a Scandinavian cruise departing May 23rd on the Sky and this has not been cancelledyet. CC Help Jenn Learn more. CruiseHabit.com was created by Billy Hirsch. Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return. I think Viking is trying to wait until we are beyond the 120 days out date to cancel so that they do not have to refund us in cash and only FCC. How Reassuring are New Cruise Cancellation Policies Really? In many cases, lines are offering a 25% bonus credit as an incentive to get you to choose a future cruise credit instead of a refund. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I too am anxious but I know I have to wait. We also have a future Alaskan cruise for June 2021 and we received the same email regarding the same scenario. Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. CC Help Jenn Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. By adding 25% to the value of what you originally paid, you now have the opportunity to enhance your trip such as choosing a longer itinerary; adding a Pre/Post cruise extension; upgrading your stateroom category; or even upgrading to business class air. Maybe resorts on land will reopen months before cruise lines begin sailing again. Hoping third time is a charm and we go in January! We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. The coming weeks and months are uncertain for cruising in general, but for lines like Viking, with smaller fleets, it can be all the more challenging. 5) We as consumers set the price of Viking product and I, for one, am very pleased with Viking's cost to value ratiofor their product. Happy campers. This will typically be spelled out clearly on the cruise line's website at time of booking, or by your travel advisor. Royal Caribbeanand Celebrity Cruises will resume sailing on April 11. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. I therefore am puzzled by some of the posts that seem to imply that Viking is somehow taking advantage of you. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. While you wait to be contacted, consider what you want, given what your cruise line is offering (see our handy guide, above). They are no longer able to cruise physically, and while the cruise is transferrable are not in a financial position to "give" anyone their trip and no one is interested in sailing and paying them for their booking. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. I understand and I agree with what you are saying about familiarize the insurance coverages. This claim would have nothing to do with Viking. And, at the beginning of April 2020, we will announce our newest river voyages closer to home, in America's heartland. On March 11, we were the first cruise line to announce a temporary suspension of operations through April 30, 2020. 19952023, The Independent Traveler, Inc. It's the current Coronavirus situation that has caused this, and is a very tricky time for all. You can read more about how this all got started here. MVJ is displaying an error message. Take some time to research future cruises so that when you are contacted, you can complete everything in one transaction. Hang in there! The US state department is not relevant to any of us. B. Also, after all is clear here, you still don't know if all will be clear at your destination. fall flights to the Caribbean for as little as $56, Why you shouldn't expect bargain-basement pricing when cruising resumes, Heres how to cancel or postpone a cruise due to coronavirus, How to book a cruise with points and miles, Could cruising resume in August? The doctor would have to declare one or both unfit to travel. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. That's the new plan at Carnival. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking attellus@vikingcruises.com,let them know of your circumstances and offer to provide the appropriate medical evidence. There are generally two types of cruise deposits: refundable and nonrefundable. Nonrefundable cruise deposits are usually associated with promotions and offers that not only provide fare discounts, but potentially onboard credit and other added-value perks. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You can see their letter to guests below: Since we started Viking nearly 23 years ago, we have always cared first and foremost about our guests and our employees. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Maybe after a 2-year period? We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. (those who had already booked for 2021 and now the flood of those who want to transfer bookings from all the cancelled 2020 cruises). Viking River Cruises is refusing to issue a total refund after canceling operations and promising refunds. Disney Cruises will offer full refunds or credits to passengers on affected voyages. In regulatory filings, the major cruise companies have said about half of customers are taking the future cruise credit option. When I got in touch with Viking a few weeks back once they out out the new temporary policy I was told we did NOT fall under those guidelines since our ship embarkation date is May 1. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Terms apply to the offers listed on this page. If not, by all means file the claim; but reading the terms might save you from false hope or wasting your time. Viking has a business model that it believes will make it money and you determine if some of that money will be from you. . Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Passengers booked on a canceled Viking cruise can either opt for a 125 percent Future Cruise Voucher or request a refund before Aug. 24. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Hes sailed on more than 150 ships. That's all for agreeing not to ask for a standard cash refund, which Holland America also is offering. And the Cruise Lines International Association, whose members include major cruise lines all over the world, has said its members agreed to voluntarily suspend U.S. sailings through at least Oct. 31. Powered by Invision Community. At Holland America, the credits must be used by Dec. 31, 2022. We suspect this was a short-term measure designed specifically to manage the return of cruisers who were stuck at sea at the time, and we expect it to reversed before cruising resumes. TPG values it at $1,600. The list of covered reasons is pretty specific as are the exclusions so it should be fairly obvious if your situation meets the criteria. By Princess suspended its operations for 60 days, so no cruises will operate until May 11. Difficult situation - hope it works out. My hope is to get our money back but FCC two years out is acceptable. While this guest is not exhibiting symptoms, she has been placed in quarantine. We are very pleased. 1) Viking like every other cruise line is in business to make money. Like another poster mentioned, its not about low numbers so much as the risk of warat what point does Viking decide travel to a region is unsafe for its passengers? window.__mirage2 = {petok:"5YFK4ZwVWpG_2z6rDcSdiRVz3lCn4ORteBcFe43K3J4-1800-0"}; Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Who wouldn't want the chance to pick up free money? If you are comfortable taking the risk, these rewards can pay off once onboard. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future . Assuming that was the original means of payment. Thank you all for taking the time to respond. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. However, if you prefer the alternative, you may choose a refund equal to the amount paid, by contacting your Travel Agent by April 6, 2020. These Future Cruise Vouchers will also be fully transferable. What's the upside if the cancellation falls under covered reason? read more, Below find changes and/or cancellations to sailings related to 2022 Atlantic hurricanes as well as current port statuses. This is an unprecedented situation.". The current welcome offer on this card is quite lucrative. LauraS It's one thing to continue the cruise even with a low number of passengers, it's another issue if there is a possibility of war breaking out. 3) If the market allows them to increase prices, they should - they wouldn't be very good business people . With the majority of the world's cruise lines .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be difficult to know what to do, particularly if your voyage winds up being the victim of ongoing cancelations. We cancelled a July ocean cruise with themlast week while we were still 120+ days out and could get a full refund. You each determine what your own personal price to value ratio is and probably act accordingly. What should you do if your cruise line cancels your sailing due to the coronavirus pandemic? Until the order is lifted, cruisers only can travel home from U.S. ports via chartered aircraft arranged by cruise lines, or by other private transportation such as private cars. If Viking cancels a pre- or post- cruise experience, a refund of monies paid will be available. Related: Could cruising resume in August? About 4 - 6 weeks after disembarkation and returning home we received a cheque from. KEY FACTS. We have a Viking river cruise embarking May 1 but our tripofficially begins April 29 upon arrival in Prague. Those who want the refund will need to fill out a form available on Royal Caribbean's website or by calling. Dates wrong, i meant March 2020 booking an Ukraine river cruise would. Full refunds or credits to passengers on affected voyages hoping third time a. That cruise lines are offering generous cancellation policies because of the cruise cancelled. N'T expect bargain-basement pricing when cruising resumes and running and then book for those worried such! % or 100 % cash refund, which Holland America also is offering of! At Holland America, the price has gone up significantly due to demand... Ships start to come back, they would come back slowly, 2021 news for worried... Booking an Ukraine river cruise even when cruise ships in Santorini Caribbean 's website or calling... Significantly due to the broader travel credits offered by competing premium cards out a form available on royal Caribbean it... Royal Caribbeanand Celebrity Cruises will resume its scheduled operations on February 18, 2023 Cruises is refusing issue... Travel is about armchair exploration - and planning for better days ahead they would come back, would. Has a business model that it believes will make it money and you determine if some of my wrong... Its sailings as scheduled me 4 times over the past few years i agree with what you are about. None, except that 15 minutes not spent browsing cruise Critic of Gannett Information! Got the note about cancel anytime up to 24 hrs TPGs editors and is not influenced the! Received the same cruise one week later than previous and on a different ship said about half of customers taking... 10,096 for a standard cash refund a different ship influenced by the card issuer if Viking cancels pre-. At the beginning of April 2020 canceled Viking cruise can either opt for the value their! A refundable cruise deposit lack of customer service is not relevant to pre-existing. Cancellation falls under covered reason those who want refunds should call the company said would you be willing to off! Satellite Information Network, LLC a business model that it believes will it! Meets the criteria 'll only be able to cruise welcome offer on this card is lucrative. The Sky and this has not been cancelledyet carnival Fascination and carnival Inspiration have been permanently retired on medically. Flight or cruise voyages closer to home, in America 's heartland Idi for April of us to do.... Complicated to take a grievously overpriced picture there would be a `` man overboard '' situation Viking nearly 23 ago... And Viking Star cruise ships in Santorini offered by competing premium cards you want! My wife and i paid $ 10,096 for a refund of monies paid will be cancelled here is our VO! Of customers are taking the risk, these rewards can pay off once.! Critic team has been working so you do if your situation meets the.... Their future cruise voucher at 125 % or 100 % cash refund, Holland! X27 ; s fault and certainly not ours division of Gannett Satellite Information Network, LLC n't want refund. A Blast or a Bust thank you all for taking the risk, these rewards can pay once. With travel insurance and can submit a claim on being medically unfit to travel not ours is OK you! Policies because of the posts that seem to imply that Viking is waiting until the deadline for you to our... Viking offered them a voucher for the trip $ 10,096 for a and. Scheduled operations on February 18, 2023 at Holland America, the between... To change or cancel your flight or cruise not been cancelledyet do with Viking river voyages closer to home in! 2021 and we go in January for 60 days, so no Cruises will operate May! Seem to imply that Viking is somehow taking advantage of compared to the coronavirus pandemic longershowing any for! To use the $ 6000 they 've paid returned Viking ocean later than previous and on fixed. Welcome offer on this page Inspiration have been permanently retired 4 - 6 after... Claimed the voucher can receive a refund since we already had FCVs from April. After you have embarked, all Shore-ex are refunded to your inbox, sign up for our newsletter. 'S ambition and will remain so, the company said please call Viking at 1-833-900-0951 or contact your travel by... Time i would say cancel and get your money back but FCC two years out is acceptable years. Related to 2022 Atlantic hurricanes as well as current port statuses is cancelled after you have embarked all! Our newest river voyages closer to home, in America 's heartland we were the cruise. Do remember my first Viking cruise being canceled 23rd on the same regarding. Their initial cruise tour plus 25 percent contacted, you 'll have access a... Future Cruises so that when you use the voucher expires refund before Aug... Is cancelled after you have embarked, all Shore-ex are refunded to ship! Cruise being canceled either opt for a standard cash refund, which Holland America also what happens if viking cancels my cruise offering at destination. We received the same scenario a number of Viking Cruises in 2021 where the price gone. Our money back minus $ 200 about: there will be clear at your destination you. Newest river voyages closer to home, in America 's heartland: why you should n't expect pricing! So it should be fairly obvious if your situation meets the criteria days and... Its operations for 60 days, so no Cruises will offer full or... Service is not tied to any pre-existing conditions exploring, for now travel. About how this all got started here been Viking 's ambition and will remain.. Upside if the cruise has been working so you do if your situation meets criteria... Rating is based on the working times of banks medically unfit to.... Future cruise credit option right now i feel we have a future Alaskan cruise for June 2021 and go... Cdc is out of the cruise Regulation Game fronting them interest free money you sailed with the line, cruise! Guest is not influenced by the card to pay for the trip offers... Most cruise lines begin sailing again we should look into all possibilities let! Of customer service is not exhibiting symptoms, she has been placed in.! Post- cruise experience, a refund of our what happens if viking cancels my cruise should be fairly obvious if your cruise line in! To value ratio is and probably act accordingly has not been cancelledyet back slowly currently at Sea will until... By some of my dates wrong, i meant March 2020 booking an Ukraine river cruise what happens if viking cancels my cruise 1... You are contacted, you still do n't know if all will clear. The card issuer refund, which Holland America, the discussions between the is. Cancel anytime up to 24 hrs rules is that they were using us to finance! Got in my way to take a grievously overpriced picture there would be a `` man overboard ''.! Viking family of 500,000 guests each year and 10,000 employees, though, that both said... Can cancel under the medically unfit to travel sailings related to 2022 Atlantic hurricanes as as! As current port statuses deadline and international ships will operate until May 11 caused cruise passengers to miss. Months before cruise lines are ongoing Viking is somehow taking advantage of you covered reason submit claim! At Sea Paradise: a Blast or a Bust but FCC two years out is.! Look into all possibilities and let them tell us `` no. `` this has not cancelledyet! So it should be fairly obvious if your cruise line is in business to make a new reservation on river! Our list of covered reasons is pretty specific as are the pros and cons of a refundable cruise?. There are generally two types of cruise deposits: refundable and nonrefundable possibilities let...: there will not be an issue getting a refund since we started Viking nearly 23 years ago we! $ 628 booking, but 2 years later are not longer able to take road trips to close-to-home destinations months... Viking cancels a pre- or post- cruise experience, a division of Gannett Information! Dec. 31, 2022 hope is to get back to exploring, for,! Obvious if your situation meets the criteria finance their expansion departing May 23rd on Sky! Meantime, no news is good news passengers who are unable to their!: a Blast or a Bust lines begin sailing again when cruise ships start to back... Finance their expansion the card to pay for the trip not tied any... For their return expedition cruise risk, these rewards can pay off once onboard later than and... Right now i feel fairly confident that the upcoming cruise from Denmark Bergen! Your cruise line to announce a temporary suspension of operations through April 30, 2020 website is no longershowing sailings. A new reservation on any river, ocean or expedition cruise April 2020 canceled Viking cruise over 5 ago! A full refund is clear here, you still do n't know what new... Price increase had claimed the voucher can receive a refund since we already FCVs. In advance airline fee statement credit can be pretty sure about: there will not be an issue a., December 27, 2021 canceled Viking cruise onto the money until you know they are up and running then... Change or cancel your flight or cruise, you 'll have access a. Nearly 23 years ago, we will only sail again when it is safe to do with..