Now, if you get a number higher than 4 Mbps, proceed to the next fix. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Turn off your TV or projector. 5. Head to theAppsmenu on your Sky Q box. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Its time to contact your service provider. Disney Plus Not Working on Sky Q? Now, dont worry, even if this is all new information to you. In that case, all you can do is wait until they fix this issue. More likely than not, itll be up and running again by tomorrow. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Tried it today and sane issue persists. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Method 3: Refresh Your Disney Plus App. Wait for the Discovery Plus on your Sky Q to activate. On your Sky device, go to apps and open the discovery+ app. Power OFF your Sky box using its physical power button. To log in to your Sky Q set-top box, do the following. Visit the Discovery Plus website and login into your account. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Note: Discovery Plus doesnt have a phone number you can call for assistance. And when this happens, your Sky boxs apps or functions may stop working. As an Amazon Associate we may earn from qualifying purchases. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Those with the TV Essentials pack cant get this offer. Once done, turn ON the TV and the Sky Q box. Fix Discovery Plus Not Working On Sky Q Now, download and install all the updates available here. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Press question mark to learn the rest of the keyboard shortcuts. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. 5. Anurag is a Senior content analyst with 4 years of experience in the industry. Turn off all devices connected to the Sky box (this might include your router and TV). So even if Discovery Plus is indeed down right now. See our Privacy Policy for more information. You can contact Sky Q by calling them at 03337591074. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Sky needs to contact Discovery +. This will tell you whether there is any issue with the servers of Discovery Plus or not. Now, its worth noting that there are different ways you can restart or reset your TV. Go to the apps rail, select discovery+, and then select Sign In. How fast your Internet should be to stream on Discovery Plus. Note it down. But of course, to check whether or not you meet this standard. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Rather they rewriting the scenario i include email flow, appologies for long post. So this process will also update your Discovery Plus. And to answer that, heres a table that shows. Now, check if you can stream on your Discovery Plus app again. Its stuck loading infinitely when I have to put in the 6 digit code. But fortunately, these types of mishaps are usually temporary. But unfortunately, this doesnt guarantee that theyll always work well together. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. And in other cases, its because your Sky box is glitching or outdated. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Browse or search to find help, or start a new discussion on Community. You need to be either a Sky Q, Sky Glass or Sky Stream customer. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Plug your TV into its power source again. Because while devices like your Sky Q box can indeed work for long hours with no issues. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Now, the app itself doesnt have a designated page that shows the status of its servers. You can view all the details on contacting Disney+ right here. Confirm your discovery+ subscription through Sky Marketplace. And for the Sky welcome channel to appear on your TV. Connect to a different network if you still face issues with it. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . iTech Hacks 2023 - All Rights Reserved. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. No content as yet seems to be a placeholder. Create an account to follow your favorite communities and start taking part in conversations. Now, choose the option forUpgrade Now. However, to watch Discovery Plus on Sky Q you will have to activate the channel first. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Once you do that, unplug your TV from the power source. Input the code you see on your TV to the website. Now, these steps only apply to Sky Q devices. Save my name, email, and website in this browser for the next time I comment. If youre using Wifi, try to put your TV and router in the same room. It's prompts you to activate via sky Q but just on an endless loop. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. For information on the new Warner Bros Discovery, please visit Warner Bros. First, you should remove all pairing information from the remote control. Usually, people think that technological devices can work nonstop without pausing. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. You need a stable internet connection to use Discovery Plus on Sky Q. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Now, you will see a 6-digit code on your Sky Q Code. If there is no issue with the servers, then you can move to the next step in this article. Check that all the lights on the Sky box have completely disappeared. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Press and hold the power button for a minute. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. Refreshing your Disney+ is often a great method to get things working again on Sky Q. With that, youll also be able to remove any minor glitches stuck to your TV system. 1. Firstly, switch off your Sky Q box as well as your TV. You have only addressed specifically "access discovery+ through the Sky Q app". Please help. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Go to the apps rail, select discovery+, and then select Sign In. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. If youd like to join in, please sign in or register. Youll get the Signal Test Menu. You can move to the next troubleshooting step in this article. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. You will be given a QR code and scanned with your phones camera. It has more than 2,500 older and recent shows which give a lot of choice to the users. Then you should contact representatives from any of the 2 companies. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Need a refresher on how you can do this process? So if its been more than a month since you updated your Sky Q system. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Apparently You now have to pay 4.99 a month. Just checked again, still working on my Galaxy S9. Note: This process will work regardless of the model or brand of your TV. To power cycle your TV, follow the steps given below-. Now, you will see a 6-digit code on your Sky Q Code. On this website I share everything that Ive learned about Smart Homes. But similar to what you did on the previous fix. Select. 7 straightforward solutions to fix this problem. Connect it to the same network your TV uses. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. I still have discovery plus active as a product under my account but it simply will not work. Input the code you see on your TV to the website. If all else fails, contact Disney+ or Sky for further assistance. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Open the app from the apps menu, or say Get discovery+ into your voice remote. Go to the apps rail, select discovery+, and then select Sign In. Unplug your router for 60 seconds and plug it back again (power cycling). Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. You can move to the next troubleshooting step in this article. And now, check if you can open and access the apps contents. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. To do so, follow the steps given below-. Put the onus on discovery to sort it out. 5. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. I know easy workarounds to fix this problem. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. If there is no issue with the servers, then you can move to the next step in this article. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. Press the Services button on your remote and then the 4 & 6 buttons. Next, log in to your Sky account. If you notice youre NOT connected to your Wi-Fi, be sure to connect. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Select 'Get discovery+.' 3. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. This should fix the issue, and you can use Discovery Plus now. Stay on the screen with the QR code while you grab your phone or computer. 3. However, not to worry. 1. Alternatively, you can directly go to the, Next, log in to your Sky account. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Go to the apps rail, select discovery+, and then select Sign In. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Head to theSettingsof your Sky Q Box. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Don't forget to activate your discovery+ account once you've signed up. Try playing the video on an alternative internet browser or device. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. If the internet is stable, it is not the reason for facing this issue. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. No problem. Stay on the screen with the QR code while you grab your phone or computer. Connect your TV to the router through a wired connection. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. 2. Sky Q Customer Support Contact Number-03337591074. Like whats currently happening with your Discovery Plus app. Power cycling simply means unplugging your device and plugging it back again. You can continue using your account - and you can now watch sports too. Editors pick: How Often Do Smart TVs Update Their Software? You might have to sign in to your discovery+ account again. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Welcome to the Digital Spy forums. I also cannot open the website required to relink. Disney+ has 24 hour customer service via phone or live chat. If there is an issue with your network, contact your ISP to fix it. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. You can move to the next troubleshooting step in this article. SelectSetupand thenSoftware download. Now, on your phone or computer: 5. You will be given a QR code and scanned with your phones camera. So you need to improve your Internet connection. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. I do wish people would read the OP problem before answering with solutions he has already tried. Login in with your Sky account on the page. Posted by a Superuser, not a Sky employee. If you are facing issues with it, you should try updating your Sky Q box. Can anybody help me? You should check your internet speed. Not familiar with what that is? As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Want to know more about this website and me? It might be the reason why your Discovery Plus isnt working. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. 2. . Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. 15/Dec/2021 My e-mail response toDiscovery Plus Support. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. 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