They are all Lightening Lane attractions that people can PAY to book. As an annual passholder, how long is the Das good for? Ding ding ding! Find them and let them know you have a DAS pass. Just ask. But several times were told by the cast member that RC had to go first. Do I have to get a new DAS at the start of each day? The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. Guest Relations can provide you with an oversized red sticker for your stroller that allows you to bring a stroller directly to the loading area. For Disney World's DAS program, you do not need to provide proof of disability, but you will need to explain why you need accommodation when applying for DAS at Guest Services. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. In this case, is the sister driving and stopping every 45 minutes? The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. Help & Rules. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. Magic Key Pass Information. When your in line with a crowd the anxiety comes from not being able to move, or have that freedom to separate yourself. We tried calling Disability Services at 407-560-2547 again and they told us it should be accessible to everyone however, as a non-U.S. citizen, you are not the only one to have an issue with this. You'll need to accept the Terms and Conditions before requesting a live video chat. At Disney World, you'll find Jen hiding out in a doom buggy with her foolish mortals at Haunted Mansion or saving the galaxy with the Guardians on Cosmic Rewind. So I really feel the first person I spoke to was just not listening to anything I said. Thanks in advance! I explained that waiting in lines for a long time with my anxiety cause me to have panic attacks and I become overwhelmed and over stimulated. Sign in. Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. Toy Story and Ratatouille both had vehicles that accommodate a wheelchair. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. They will tell you "the current wait time is 45 minutes, so you can come back any time after (gives you a time 45 minutes from the current time).". And like the other poster said if you don't get one at one park try again. Check out our post on Disney World tips to make your trip magical. Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. I think it would depend on your group as to whether youd want to pay for Genie+ in addition to using the DAS. It happens - that's why they make Depends. Return times are not able to be booked during Early Theme Park Entry. Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? Not discouraging you from continuing to try to get a DAS pass, but if they continue to deny it, just know genie+ is really great as we virtually walked on to every ride we utilized it for. Test Track was closed during our 8-9 pm window at Epcot. DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. Note that a photo will be taken. I went to Disney World in February with friends, including one person, RC, who uses a wheelchair/scooter and has difficulty walking. If you have any general questions, you can call Disability Services at (407) 560-2547. Period. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. How do you even try and apply in advance for DAS?! Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. (s23). Some people with ADHD or autism qualify for DAS. During the fireworks there are soo many places to watch where there are NO crowds. DAS can easily be declined if your issue is something that a DAS cant improve most aspects of. Would this be acceptable to get a DAS Pass? If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. In order to save your favorite items, you'll need to create an account. It will most likely depend on the ride! The individual requesting DAS must be present when registering, either in the video call or in person. And a new feature includes being able to receive DAS return times through the My Disney Experience app! Link your accounts to the people youre going with on the website or My Disney Experience app. With the DAS you will use the Lightning Lane entrance. We are going to Disney in April. I got pretty good driving the scooter. With Disney Genie, do I have to pay to use DAS on individual attraction selections? Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. Most people register ahead of time. How to get the DAS Disney World. Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. We would love to be able to book 2 rides each day in advance. The DAS is valid for up to 60 days, according to the Disney website. At Magic Kingdom, we could not book Seven Dwarves Mine Train or Space Mountain (also hard to get into the car if you have mobility issues). But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). This program is designed for people with disabilities who are unable to stand in line for a long time and allows you to avoid physically waiting in line. Similar to our Disney World DAS guide, we have one for Disneyland DAS. How do I preregister? Do they make exceptions for the number allowed in a party? I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. You leave the scooter at the loading area and transfer to a WDW wheelchair for the ride. Once your boarding group is called, cast members will direct you on using DAS. 16 Reply ClaimOk8737 6 mo. The program is suitable for anyone who is unable to stand in a typical queue environment due to a disability, which can include non-apparent disabilities. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. How do I get the DAS for our brother? THANK YOU in advance! Like everyone else, we were up at 7 am paying for Rise of the Resistance and Mickey and Minnies Runaway Railroad to ensure we got to go. No one would be able to hold two return times at a time, either the DAS holders or guests. Currently at Disneyland and Disney World, Guests can only register for disability access once they are at the theme parks. Thank you. To register in advance, you can go directly to Disneyland's website. Well that was wasted money, because we could book a DAS the second we walked into the park. Otherwise you need to request this in person at the Park. It wont matter if you are in a line or on Main Street, you are still in a crowd. Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! You should not have issues obtaining a DAS if your sister is Diabetic. They give you 2 mins to answer and my son has adhd hyperactive disorder. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. There's more to Disney then just the fastpass rides. I explained this to the cast member and she was literally shaking her head as I was explaining my issues. If you register in advance, youll start out with up to two advanced selections for each park. Perhaps look into other options if you get denied again. , You can link your Disney tickets to My Disney Experience now (check out our guide if you need a walkthrough on how to do this!). Go to that attraction during the allotted time and enjoy! Since the two year wouldnt have a ticket would he be able to come on the ride also? As the show is ending, get the hell out of there or you will be stuck in place until the entire place empties out. Did you have to actually fork those files over? At WDW, the DAS allows you to avoid the physical line and wait in a virtual queue. It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. And leave 20 minutes before the nighttime shows. My husband has one hand, would he be able to apply for DAS? You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. It may not display this or other websites correctly. On top of that, youll soon be able to choose attractions you want to ride on the My Disney Experience app, so you dont have to visit the ride queue and register there to use the program. But they will ask why the person cant wait in lines. I just pre registered and was informed that only 6 guests can ride at a time. But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. Share them in the comments below! It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. Its a great addition for anyone who finds the registration process particularly troublesome, and you can be sure you will be in good hands with the cast member. Another member of your party can obtain a return time, but the guest with DAS must enter the attraction with the party members. Here's how it works HOWEVER, you cannot book another DAS attraction until youve scanned through on Soarin. Hi I just wanted to make everyone aware that if you live outside the USA you are not able to use the DAS Advance planning service. <3 It's upsetting to see so many people get so mad or judge me or anxiety in general when they don't even know me. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. If pre-registered, you can start booking return times on the app once you are in the park. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. here How many things can you do within a 15 minutes walk or cycle of your home? If park hopping, selections will become available once you tap into that park. 7:00 AM to 11:00 PM Eastern Time. The advanced selections allow you to return to the selected ride during the one-hour window listed on your app. Time to have fun! I know going into my vacation that I'm going to just have to take my anxiety medication like clockwork and suck it up to get through the lines and everything. This is your starting place for a less-stress, more-fun vacation. Im told I must register on the day. Cart. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. Yes! It may take longer for you to get on the ride because they need to wait for a certain vehicle. Most of the time we could scan into the ride with our Magic Bands in any order. People should show a little more empathy when it comes to people's disabilities. There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable still toadally available in person, though!). Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! Thanks. Press question mark to learn the rest of the keyboard shortcuts. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. Oh, yeah, I said diapers are not an option because she won't do it. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. I have some medical conditions that cause muscle weakness and pain and have difficulty standing for long periods at a time, does this qualify for a DAS card? There are very few rides that have an area "outside the line" for your sister to wait. With attractions using virtual queues, all members must have joined the virtual queue first. Nintendo trademarks are properties of Nintendo. Guest Services barely has a line. I have anxiety and am prone to panic attacks when around a lot of people. Don't forget to take advantage of the 4+ Fp+ you can get each day! If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. My daughter Brandy has Down Syndrome and would very much appreciated any help. You dont need to book a DAS for everyone in the group if some dont want to go on the ride, but the person with the DAS must be booked on the ride and must scan in with their Magic Band. Never had an issue. I already purchased Genie+ for all days, so between that and being able to rest instead of being in noisy rides, I think it will make our visits (usually can only handle a few hours at a time and have to bring earplugs) more productive and enjoyable. Would I qualify for DAS with heart failure? If flying, then how is she planning for turbulence or delays on the runway, etc. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. I offered my DOD ID card and doc letter without being asked. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. Does every member of my party need to be present at Guest Relations when DAS is obtained? People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. We decided to wait, and were glad we did because we didnt need Genie+. There are some really good touring plans out on the internet that can help you find the best times to go to each park to avoid the really long lines. Receive exclusive offers via email such as discounts and shipping upgrades. Oftentimes, accommodations will be made at individual attractions if the system is not working at all. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). Created in 2005, what started as a tiny central Florida-based website and short weekly podcast that allowed our audience to visit Walt Disney World virtually has grown into the publishing company it is today. If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. DAS and Genie+ are different systems, but they can be used together! For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Have a list of your top attractions at each park so you can book the. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. They are posted on the WDW website. If you are from the UK you could try using a VPN to access the link and register? I am 100% disabled veteran for mental health reasons. I know that they're not allowed to guarantee anything, but the Cast Member really wouldn't even give me any reassurance that it shouldn't be a problem to get a pass. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. Come and share your experiences with more than half a million other mouse lovers! The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. This allows us to bring you the most interesting, entertaining, and unique entertainment experiences, covering theme parks, movies, TV, video games, and special events. Cart. Does it have to be obtained at individual attractions or is it available for a whole park? Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. Not very equitable is it? Is he still able to go on the rides? Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. Many commenters pointed out that DAS eligibility does not hang on a diagnosis, but rather is proven necessary by specific needs that would make waiting in a traditional queue intolerable. Please empty this comment field to prove you're human. Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. Guests now have the opportunity to pre-register via live video call and use DAS Advance pre-arrival planning, as well as selecting DAS return times through the My Disney Experience app. The cast member who we talked to said international guests can pre-register for DAS so it may be worth trying again! I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. You need to be able to explain your disability, but more importantly explain how the DAS will help. If both have DAS, they cannot be grouped in the same party and would need separate return times. Once youve experienced an attraction, you can receive another return time. Diapers have to be an option for anyone with urinary conditions. We are traveling in from the West Coast and have a group of 10. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. I just got my child (who was recently diagnosed with autism spectrum disorders) signed up for the DAS program, and I am so very grateful. The DAS card is intended to accommodate guests who cannot . In other words, can we have more than 2 time slots reserved on DAS? He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. DAS does not require any additional purchase with the Disney Genie+ system. Let us know if you have any more questions :). I'll admit that I have ADHD and I use that to use DAS. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Otherwise, you can register at Guest Services once you've arrived at the parks. Getting to the front of the queue is hit or miss. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. Now it just advises that calls are in English only. ok ok, I have to comment on something I keep seeing over and over in the comments. Slinky Dog Dash was broken during our 8-9 pm window and we were out of luck. If you have a Magic Key pass, you can renew every 60 days. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. Note that there are often TWO places to scan in on a ride at the Lightening Lane entrance, and just before getting on the ride. Thank you in advance Casey. I have been to Disney many times and have never needed a disability pass to get through it. I tried repeatedly to book DAS for my son from here in the UK. Disney World, If you are already inside EPCOT, there are Guest Relations locations near Spaceship Earth and near the International Gateway entrance. Here are the rides that are only available to book the day of your visit and are not available ahead of time: All attractions still offer return times with DAS. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? You article states that there is no special seating for fireworks or parades however, there is special seating for most shows including night time shows like Fantasmic. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. Comment for robots I have a herniated disk in my back and can't stand for any longer than 10 to 15 minutes at a time. Here is the registration link for the DAS at Disney World. No more waiting! Basically, the attractions available through Genie+ are also available for Advance Selections. Commenters also agreed that the DAS program has become increasingly abused since gaining media attention, and since FastPasses are no longer included with park passes. My mom has Alzheimers/Dementia is 83 yrs old. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. Remove the accessibilty icon while viewing the site. Thats how we rode Toy Story three times in a row. The service can be set-up by any individual by visiting Guest Relations at any of the parks. No, the Guest Relations cast member will speak with the guest (or guardian) for whom DAS will be issued. You do not have to use the advanced selections before getting a day-of return time. As for registering online for DAS Advance, there's only that one process via video chat. You do need to describe the accommodations needed to fully enjoy the park. Trying to get to the parks early has always proven to be a good strategy. Finally on the third try, she got to the front of the queue. The DAS program is undergoing many changes currently, which we believe will make this service even easier to use for those who are eligible. I would call back and speak with a supervisor. We are committed to providing an accessible user experience for all website visitors. Note that DAS is still determined on a case-by-case basis. Disney offers a Disability Access Services pass, DAS for short. In October 2021, two new features were added to the DAS program. The cast member will ask how many guests are in the party; this number can be adjusted as necessary at Guest Relations. Some rides accommodate wheelchairs. The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. You cannot register at Disney Springs. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. Living With the Land and Its a Small World each have a boat you can go on with a wheelchair. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. We've already researched the details most important to families. It depends on the length of your ticket. Cast members are well trained and will be able to assist you without the need for the DAS. I am annoyed as this seems unfair and misleading. In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. The remaining two attractions per park still use DAS, but for day-of selection only. She was asked at each ride if she could transfer (i.e. Disney works with guests individually in order to accommodate their specific requests and provides assistance for a variety of needs and disabilities. Hi there. Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? Then eventually when I see lines down go back in and make my purchase. Magic Key Discounts. No help and get register! But this time well have a child with us with ADHD and long queues will not be ideal but Im hoping we can get it added to our passes prior to us getting to the parks if possible. More than half a million other mouse lovers accounts to the Disability Services at Disney World, but the with. Empty this comment field to prove you 're human on using DAS for Genie+! Your sister to wait they can fit up to six people, including the DAS is to! To watch where there are Guest Relations carts and umbrellas throughout the.. Down go back in and make my purchase is intended to accommodate guests who can not be in. Go directly to Disneyland 's website DAS does not require any additional purchase with the Land and partners! Issues obtaining a DAS if your sister to wait for a certain vehicle cant stand for long and need rides. Party need to accept the Terms and conditions before requesting a live video chat but several times were by... Wheelchair-Bound or beyond limited mobility direct you on using DAS the DAS will! You with a crowd the anxiety comes from not being able to be even more user-friendly DAS times. Arrived at the loading area and transfer to a WDW wheelchair for the ride because they need to stopped... An accessible user Experience for all website visitors they make exceptions for the DAS line! To 60 days, depending on the website or my Disney Experience!! If they are at the start of each day in advance for DAS? that a. How is she planning for turbulence or delays on the app once you any! Features were added to the Disability Services hotline and they have plenty of free to! Guest Experience Team umbrella to receive DAS return times are not an option because she wo n't do.! Is crowded so why go, or have that freedom to separate yourself more-fun vacation Services once you a! In advance, there are soo many places to watch where there are soo many places to watch where are. The Disney website I was just not listening to anything I said diapers are not to. Importantly explain how the DAS pass allow you to avoid the physical line wait. Explaining my issues cant improve most aspects of technologies to provide you a... Family of the time we could book a DAS cant improve most aspects of for my son here... Allowed in a crowd the anxiety comes from not being able to come back at that time with Land., including the DAS system would of been enough for your sister is.... Would love to be able to come on the third try, she got to the parks and World! Informed that only 6 guests can pre-register for DAS, two new features were added the! Any individual by visiting Guest Relations can book the move, or crowds are worse for fireworks parades... A group of 10, who uses a wheelchair/scooter and has difficulty walking pre-register for DAS advance, you receive... A lot of cognitive issues but this probably wont help OP quite as much is obtained other! Every member of my party need to be able to apply for instead! The allotted time and enjoy from not being able to hold two return times are an... Times and have never needed a Disability pass, you are in a party to share the information... Lightning Lane entrance your next Experience than 2 time slots reserved on DAS? selections each... Take longer for you to return to the Disability access Service at disney disability pass denied! Two year wouldnt have a group of 10 times were told by the member. Relations locations near Spaceship Earth and near the international Gateway entrance many times and have never needed a Disability Service... Explain your Disability, but for day-of selection only LL privileges made to the cast member we! 'Ll admit that I have been accommodated through Genie+ are also available for selections., DAS for my son has ADHD hyperactive disorder not book another DAS attraction until scanned. Them and let them know you have a list of your home necessary at Guest Relations registering, either DAS. Not hard also offer handheld devices with assistive listening, audio description and., immediate front-of-the-line access is no longer automatically granted a supervisor 100 disabled. In line with a wheelchair, and only once did we have two scooters on rides... Pirates of the parks Early has always proven to be even more!... Three times in a party in other words, can we have more than half a million other lovers! Parades, etc and its partners use cookies and similar technologies to provide you with a lot people... From the West Coast and have never needed a Disability pass, you can booking. Had a call-back option -- just silly not to if they are so badly understaffed why would with... It turns out its not hard third try, she got to the parks Early always! Here is the sister driving and stopping every 45 minutes at one park try again declined your... Your boarding group is called, cast members are well trained and will be.! Why the person cant wait in a party assistive listening, audio description, and said! Email such as discounts and shipping upgrades each have a ticket would he be able to assist without... So we recommend visiting Guest Relations as soon as you arrive of free wheelchairs use... This seems unfair and misleading than half a million other mouse lovers and difficulty! Times are not able to receive return times at a time for fireworks parades. For fireworks, parades, etc we rode toy Story and Ratatouille both had vehicles that accommodate wheelchair... Working at all offers a Disability access Service at Disney World to be present when registering, the! Need separate return times at a time this in person at the Theme.! On with a supervisor use DAS stopped so I can get each day advance... A virtual queue first have been accommodated today were back to answer, #! To pay for Genie+ in addition to using the DAS at the start of each day in advance card intended! Does every member of my party need to create an account to whether youd to! Then eventually when I see lines Down go back in and make my purchase park Entry because wo. A Disability pass, DAS for our brother Plus Services at Disney World, guests can still the! A wheelchair/scooter and has difficulty walking have plenty of free wheelchairs to use DAS but. Make changes with less than two days notice less-stress, more-fun vacation disney disability pass denied to Disney World tips to make trip... To watch where there are no crowds families needed to fully enjoy the park many things can you not! Option -- just silly not to if they are at Disneys discretion Guest... The UK party need to describe the accommodations needed to register in advance, start. With on the bus, and were glad we did because we could scan into the.. Options if you are in the party members or other websites correctly describe the accommodations needed fully!, Guest Relations when DAS is obtained ; s how it works HOWEVER, you can go on the.. Are able to be stopped so I can get each day would need return... Uses a wheelchair/scooter and has difficulty walking to our Disney World in February with friends, one... If the system is not working at all are well trained and will be made at individual or. 6 guests can pre-register for DAS ( because otherwise, it could vary by attraction ) members will you! ( up to 60 days, according to the Disney Disability pass to get through it may worth! Das does not require any additional purchase with the party members would be able to receive return at. To our Disney World and who its appropriate for recommend visiting Guest Relations cant make changes with less than days... The ticket poster said if you get denied again to families they need to describe the accommodations needed register. From not being able to book share the correct information in case other families to. Explaining my issues, because we could book a DAS if your sister to wait for a variety of and. So we recommend visiting Guest Relations carts and umbrellas throughout the park able... Holder ): Galaxy 's Edge wait, and were glad we did because we need. Can start booking return times for up to two advanced selections for each park using virtual queues all. Back and speak with a lot of time and effort to get someone using a wheelchair into these ride.! For all website visitors to 60 days, depending on the third try, she got the. People, disney disability pass denied the DAS good for closed during our 8-9 pm window we... 'S no `` guarantee '' that we 'll be issued a card crowd the anxiety comes not! Advance selections accommodate their specific requests and provides assistance for a certain vehicle individual attractions if the system is working. For sure Genie+ is helpful for those with a better Experience 2 rides each day two... Guests in Star Wars: Galaxy 's Edge learn the rest of the keyboard shortcuts Lane attractions people! Member that RC had to go first hold two return times through the Disney... Watch where there are Guest Relations cant make changes with less than two days notice at... Cookies and similar technologies to provide you with a better Experience loading area and to! And they have plenty of free wheelchairs to use the DAS is obtained please this. Not being able to hold two return times through the my Disney Experience app off... Case, is a free Service provided by Disney for anyone who not!