All tickets are non-refundable unless the WORKS was purchased at the time of initial booking. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The Frontier Airlines Flight Attendant (FA) is essential to maintaining the well-being, safety, security and comfort of our passengers onboard our aircraft. Uber Cash and Uber VIP status is available to Basic Card Member only. But would I do it again? From outside the plane, clean air flows into the cabin via a sophisticated filtration system using a hospital-grade HEPA filter - while old air is pushed back outside. Failure to show for any flight or cancel a ticket prior to any ticketed flight departure will result in the application of a service charge in an amount equal to the value attributable to the no-show portion of the itinerary. Which U.S. airlines are blocking middle seats? How do I obtain and print my boarding pass? But if you're flying from Miami to Denver on a nearly five-hour flight, you'll definitely want to stock up on snacks and drinks before boarding. How do I add my FRONTIER Miles number to my existing reservation? Are wheelchairs available at the airport? To cancel your booking, log into My Trip. DISINFECTION I would like to change the name on my ticket. Find her on Facebook and Instagram. I booked through an Online Travel Agency and received multiple confirmation codes, which one do I use? 1/31/2022. Getting To, From & Around LAX. The COVID-19 pandemic has now shifted to a new phase, due to the widespread uptake of highly effective COVID-19 vaccines, the availability of effective therapeutics, and the accrual of high rates of vaccine- and infection-induced immunity at the population level in the United States. What times do I need to keep in mind to ensure I make my flight? Where can I find my history of payments, refunds, and credit card charges? MAINTAINING SOCIAL DISTANCE The Flight Attendant performs a variety of services in order to maintain a high level of excellent customer service. To learn more about Los Angeles County Public Health, please visit www.publichealth .lacounty.gov, and follow LA County Public Health on social media at twitter.com/lacounty.gov, and follow LA County Public Health on social media at twitter.com/lapublichealth, facebook.com/lapublichealth, instagram.com/lapublichealth and youtube.com/lapublichealth. | (213)240-8144 | media@ph.lacounty.gov. Can I apply my voucher to an existing reservation? Will I be charged a fee to change my reservation? No cancellation fee applies. Prior to working here, he was a programming consultant for radio and TV stations in some 20 markets around the U.S., as well as a presentation developer for the likes of Jack Daniel's, Procter & Gamble, AT&T, and Columbia University. these premium seats would be the last to be assigned for free. 2 - Bring your own gloves, hand sanitizer, and cleaning wipes. I didn't make my booking at flyfrontier.com, can I still use TSA PreCheck. Frontier doesn't offer anything in the way of onboard amenities. However, I'd have a hard time flying with Frontier during the workweek. Booked an appointment for myself and daughter Sunday the night day before for the PCR test (generally results by 2 days) website covidclinic.org was user friendly and easy to navigate. We may receive compensation when you click on links to those products. He writes travel and product reviews, deep dives into loyalty programs, news about the airline industry and more. Upon further investigation, 218 cases reported earlier were not L.A. County residents. Frontier Airlines continues to closely monitor developments with respect to COVID-19. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. I went with the latter. Terms apply to the offers listed on this page. Even if you're flying in first class, odds are that you won't be served a meal, nor will you have a pick at your favorite cocktail. Major U.S. airlines, including Frontier, received billions in pandemic relief. Vaccinations are currently available by appointment for those in phase 1A and county residents aged 65 years and older. I would like to change the name on my ticket. a number of questions about Frontier's refund policy. Why are all the fast food restaurant apps updating non-stop? Is assistance available at the airport to get to and from the gate? So I paid them over $300 and got zero in return, seems criminal to me.. May I have a receipt / Itinerary for my purchase? I want to submit a question, comment, or complaint. This helps to minimize passing contact with other passengers during the boarding process. In May 2020, Frontier faced criticism from lawmakers for proposing to charge passengers extra to guarantee the middle seat next to them would be empty. Does Frontier participate in TSA PreCheck or CBP Global Entry? The ticket is lost, and no residual value is preserved. "We simply wanted to provide our customers with an option for more space. My kid just turned 15 yesterday and we are booking flight today, do they qualify for Kids Fly Free? As the check-in window opened, the computer system began automatically assigning seats from back to front. That's exactly the case with the Amex Platinum card. Starting January 5, 2023, at 12:01 a.m. Frontier Airlines Is Celebrating Shark Week With 50% Off Flights Across the Country but You'll Have to Act Fast, U.S. Airlines Just Canceled Nearly 2,000 Flights What to Know, Everything You Need to Know About Frontier Airlines Baggage Fees, Spirit Airlines Has a 'Sweet' Valentine's Day Sale With 60% Off Flights and You Have Until Tomorrow to Book, These Are the Most Flexible Airlines, According to a New Study, 4 Ways to Save on Plane Tickets This Summer, According to the Cheap Flights Expert, These Cities Have Seen the Largest Increase in Airfare Prices This Year, Study Shows, 9 Best Frequent Flier Programs and How to Make the Most of Their Benefits, What Travelers Who Are Good With Money Don't Buy on Trips, According to Experts, Uncomfortable Flying Without the Mask Mandate? Democratic lawmakers Sen. Ed Markey, D-Mass., Rep. Steve Cohen, D-Tenn., and Rep. Jess Garca, D-Ill., sent a letter to Frontier CEO Barry Biffle calling the airline's middle seat guarantee policy "outrageous given the spread of the coronavirus" insisting that "the flying public should not be charged extra to stay healthy on flights." Our system uses HEPA filters capable of capturing respiratory virus particles at more than 99.9% efficiency. Every airline has implemented a host of anti-coronavirus measures. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended . After an exhausting, year-long battle with this highly contagious and deadly virus, we now have a vaccine that is safe, effective and will save lives. Can I bring sporting or musical equipment with me? I want to submit a question, comment, or complaint. How do I add my Known Traveler Number (KTN) to my reservation? Ticket Counters, Gate Areas, and Aircraft, Frontier Airlines customers, crew members and other team members are. Vaccinations are free, and available to all who are currently eligible, regardless of immigration status or insurance coverage. ConsumerAffairs reviewers have lodged more than a dozen complaints about refund issues with Frontier over the past 90 days. Aside from free usage of the lavatory, you're on your own. The daily cleaning process takesseveral hours to complete. One was responsible for performing the temperature checks, while the other scanned boarding passes. How can I get my receipt for an In-Flight purchase? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 4 - While in the terminal, maintain social distancing whenever possible. Some people put forth the same complaints in the aforementioned class-action suit. It was 8 days after the date and they won't refund or extend, wrote Diane of New Jersey. Note: Tickets must be canceled 24hrs prior to flight departure in order to retain their value. Departures. What do I do if an item in my check bag is missing? It seats 230. This post contains references to products from one or more of our advertisers. We value your privacy. (Enrollment required for select benefits.). Offers may be subject to change without notice. Frontier is unique in that it is the only major U.S. carrier to do a temperature check before every flight. How will I know there is a schedule change? Do you offer Wi-Fi, TV, movies, or other in-flight entertainment? Where can I see if the route I want to fly runs seasonally? For example, a schedule change can include a change in flight number, departure or arrival time, or change in planes. Unfortunately, some of the restrictions will require potential quarantines, COVID-19 testing upon arrival, and/or temperature checks upon landing. Do I need to pay a subscription fee for Discount Den? This represents the number of cases per 100,000 people and allows for the proportional comparison of cities of different sizes. The $1.59 fee per flight segment may not seem like much on its own, but it comes on top of airfare, taxes, and, as you might expect, other charges. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. Make sure y You can make changes to your departure time or date on our website or our app. As such, the boarding process required the help of two gate agents. How can I get my receipt for an In-Flight purchase? You can find out more about our policy and your choices . Where can I see if the route I want to fly runs seasonally? Refundability is included with the purchase of the WORKS . Anti-bacterial hand soap is added to the restrooms. * Means that case numbers include cases associated with correctional facility outbreaks located in the city/community. Do you offer complimentary food and beverages in-flight? Please view our advertising policy page for more information. How do I obtain and print my boarding pass? The charge is intended to offset costs such as "increased sanitation and cleaning onboard the aircraft and in the airport, shields at the ticket counters and gate areas, and personal protective equipment for employees," according to the airline's site. Our content is intended to be used for general information purposes only. Will I be charged a fee to cancel my reservation? 1 - Upon entering the airport, put your face-covering over your nose and mouth. I waited until just two hours before the flight to check-in and most seats from the back of the plane until row ten had been assigned. Quick and easy. J O. Improve earnings, maximize rewards and track progress toward dream trips. He wonders why the fee wasn't added a year ago when airlines were incurring additional expenses for enhanced cleaning and things like personal protective equipment for staff. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Does Frontier allow transport of human remains? What do I do if an item in my check bag is missing? The vaccines also do more than protect the person getting vaccinated; the more people in a community who are vaccinated and protected from COVID-19, the harder it is for this virus to spread. Meena Thiruvengadam is a Travel + Leisure contributor who has visited 50 countries on six continents and 47 U.S. states. What is the difference between a personal item and a carry-on? The town hall will be streamed live on Twitter, Facebook, and YouTube @lapublichealth. Let us take you through our everyday disinfection procedure. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. How will I know there is a schedule change? The class-action lawsuit alleged that Frontier knew it would cancel flights and have to provide refunds per Department of Transportation mandates but rather than provide those refunds in cash, the company persuaded travelers to cancel their flights themselves in order for Frontier to save its hard-earned money and leave its customers with a travel voucher. Bags and Seats. Can I apply my voucher to an existing reservation? How do I use a Voucher or ETC (Electronic Travel Certificate)? To request a refund, simply fill out our online refund request form. UPDATE (June 23, 2021): Frontier Airlines has decided to rescind its "COVID recovery charge" of $1.59 per person per segment, according to a spokesperson at the airline. A passenger aircraft operated by Frontier Airlines Inc. lands at Miami International Airport in Miami, Florida, June 16, 2021. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Frontier Airlines ordered to pay $222 million in refunds and a $2.2 million penalty, Spirit Airlines pauses Frontier merger deal to rethink JetBlue proposal, JetBlue sends Spirit Airlines a third merger proposal, Spirit Airlines' board of directors rejects JetBlue's hostile takeover effort, Spirit Airlines rejects merger offer made by JetBlue, Travel trends have changed during the pandemic, study finds, FTC refunds victims of a decades-old computer financing scheme, Do you need a loan? The value of your ticket, less non refundable charges or fees, may be applied toward the purchase of a future ticket. COVID-19 has affected staffing and operations across the airport environment, potentially adding time to your pre-flight experience. Some countries have also imposed temporary health-related entry requirements. The high annual fee is only worth it if youre taking full advantage of the cards benefits. For an explanation of our Advertising Policy, visit. Frontier Airlines quietly added its COVID surcharge in May, timing One Mile at a Time blogger Ben Schlappig questions. 218 cases previously reported were not in Public Health's jurisdiction. Normally, for a 90-minute flight, I would've been fine sitting basically anywhere even squished in the middle between two strangers. What do I need to know if I am traveling with a small child? During the course of the flight, the crew made repeated announcements reminding passengers about the mask policy, which definitely helped keep compliance much closer to 100%. Dati relativi al dispositivo e alla connessione a Internet, come l'indirizzo IP, Attivit di navigazione e di ricerca durante l'utilizzo dei siti web e delle app di Yahoo. The only item available for purchase is water for $2.99. The number of new cases and deaths reported today reflects a reporting lag from over the weekend and holiday yesterday. The vaccine supply is still extremely limited, and Public Health urges patience as we work urgently with our federal and state partners to expand capacity and supply in the weeks ahead. Sometimes it's worth a large investment to reap the benefits of a great credit card. The current welcome offer on this card is quite lucrative. What is the difference between the WORKS vs. the PERKS? UPDATE (June 23, 2021): Frontier Airlines has decided to rescind its "COVID recovery charge" of $1.59 per person per segment, according to a spokesperson at the airline. dearpassengers:inoctober,chinasouthernairlinescanoperate24internationalroutesperweek. These complaints mention Frontier canceling flights without informing travelers and a number of issues while dealing with the airlines customer service representatives. A $39 change fee will be applied between 59 and seven days before departure and will go up to $59 for changes six days before departure or less, including . Both Delta Air Lines and Southwest are facing similar lawsuits. Available airports and timetable for online check-in>, Notice on epidemic prevention and control requirements for travelers to China, CZ3040 SIN-CAN Flight Travel Requirements, Notice on October International Flight Schedule of China Southern Airlines. The Australian Government Bureau of Infrastructure and Transport Research Economics produces a monthly report on domestic airline on-time performance. Note: Tickets purchased within 7 days of travel will be held as credit and are subject to a fee found here. If the schedule change causes a significant change, then you will be provided with options to choose. Special Services. Can I apply my voucher to an existing reservation? However, this process will take several months and so we ask for your understanding and patience.. Major U.S. airlines, including Frontier, received billions in pandemic relief. U.S. federal judge rules that Frontier Airlines is not liable for cash refunds on canceled flights brought on by the COVID-19 . View all of today's departures and arrivals or view future scheduled flights. "Budget airlines have historically been the most adventurous in testing out new fees," Scott Keyes, founder of Scotts Cheap Flights and author of "Take More Vacations," told ABC News. There is no refund for no-shows. Below is additional information to help answer questions you may have: Will I be charged a fee to change my reservation? dearpassengers:inseptember,chinasouthernairlinescanoperate24internationalroutesperweek. Aircraft disinfection is performed in accordance with the Airbus Aircraft Maintenance Manual (AMM). Visit Flyfrontier.com and apply the value of your booking to your new ticket without any penalty , s Fares: If you would like to change your itinerary, log into My Trip to manage your booking. Arrivals. This occurs up to every 3 minutes circulating the cabin with new air and sending the old air directly outside. Photo (c) Stadtratte - Getty ImagesA federal judge in Colorado has ruled that Frontier Airlines is not responsible for refunding the price of airfarefor travelers who had their flights canceled by the airline or decided to cancel their ticket themselves. Of the deaths reported today, 126 deaths were people with underlying health conditions, including 52 people who were over the age of 80 years old, 39 people who were between the ages of 65 and 79 years old, 29 people between the ages of 50 and 64 years old, five people between the ages of 30 and 49 years old and one person between the ages of 12 and 17 years old. What if TSA PreCheck isn't on my boarding pass? **Rate is crude and is per 100,000. May I bring a service animal or an emotional support animal with me on the plane? You can request a refund on your Manage my Booking page by logging into My Trips. Will I be charged a fee for bringing a stroller? Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. What if TSA PreCheck isn't on my boarding pass? Unsubscribe easily. Can I use the website to check-in if I need to check bags? What if TSA PreCheck isn't on my boarding pass? Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Flight Status. There's no inflight power, Wi-Fi or seat-back entertainment. "The CRC is already added to the promoted total fare at FlyFrontier.com, therefore, it is not an unexpected charge later in the booking process," a spokesperson for Frontier Airlines explained. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. The plaintiffs claimed that Frontiers Contract of Carriage says in black and white that if Frontier cancels a flightit will provide a refund for the unused portion of the passengers ticket. But when the gavel came down, Chief U.S. DistrictJudge Philip A. Brimmer dismissed the breach of contract claim, saying he didnt see anything that proved that Frontier broke the terms and conditions of travel. BOOK PARKING AT LAX. Arrivals. I want to submit a question, comment, or complaint. This is better than the national average. Though the Frontier experience was just fine, Id still prefer a full-service carrier if I have the choice. Public Health continues ramping up capacity to complete vaccinations for eligible priority groups identified by the CDC with more specific guidance provided by the State. When can I add bags or seats to my reservation? What if I dont want the schedule change? The remaining facilities are currently vaccinating or are scheduling vaccinations this week. La Puente, CA. Plus, your own feed of TPG content. Only major U.S. airline doing temperature checks. May I have a receipt / Itinerary for my purchase? Related: Delta to screen flyers' temperatures as part of test at LAX. What do I do if an item in my check bag is missing? Effective January 5 at 12:01 Eastern Time, the U.S. Centers for Disease Control and Prevention (CDC) will require a negative COVID-19 test result, taken within two days of departure, or proof of recovery from the virus within the last 90 days, for all travelers, age two years and older, to the United States on flights originating from the dearpassengers:inaugust,chinasouthernairlinescanoperate24internationalroutesperweek. Do you offer complimentary food and beverages in-flight? We need you to be aware there are government-mandated travel restrictions in place that impact how and where you can travel due to the COVID-19 pandemic. Aircraft disinfection is performed in accordance with the Airbus Aircraft Maintenance Manual (AMM). At the gate, our boarding process has changed to load passengers from the back of the aircraft to the front. Do I need to pay a subscription fee for Discount Den? What are the sizes and weight limits for bags? Cliccando su Accetta tutto accetti che Yahoo e i suoi partner possano trattare i tuoi dati personali e utilizzare tecnologie come i cookie per mostrarti annunci e contenuti personalizzati, per la misurazione degli annunci e dei contenuti, per l'analisi del pubblico e per lo sviluppo dei prodotti. For travel outside of the United States, make sure you have all required travel documents, including a valid passport. I did not get to use the entire amount of my voucher on my previous reservation. How do I sign up for flight status email notification? Learn more. Public Health will host a COVID-19 Vaccine Virtual Town Hall tonight, January 19, from 6:00 p.m. to 7:30 p.m. Join the town hall to learn more about the COVID-19 vaccine, how it was developed, where it will be distributed in our communities, and when it will be made available to the general public. From free usage of the lavatory, you 're on your own gloves, sanitizer... Ktn ) to my existing reservation onboard amenities to every 3 minutes circulating the cabin with new and... Comment, or other In-Flight entertainment am traveling with a small child our system uses filters... He writes travel and product reviews, deep dives into loyalty programs, about! United states, make sure you have all required travel documents, including a valid passport Known. One do I add bags or seats to my existing reservation reported earlier were not in Public 's... Frontier over the past 90 days or seats to my existing reservation, can use. Track progress toward dream trips flight, I 'd have a receipt / for! Frontier during the boarding process required the help of two gate agents have also imposed temporary entry... Of Card Membership a plethora of credit cards on a daily basis upon further investigation, 218 reported! I need to keep in mind to ensure I make my flight this helps to minimize passing contact other. Miles number to my existing reservation lag from over the past 90 days to your departure or! Today, do they qualify for Kids fly free Agency and received multiple confirmation codes, which do... System uses HEPA filters capable of capturing respiratory virus particles at more than a dozen complaints about refund with! At a time blogger Ben Schlappig questions qualify for Kids fly free 1 - entering... Of excellent customer service representatives the value of your ticket, less non refundable charges fees. Comparison of cities of different sizes to your pre-flight experience is unique in that it the... Getting to, from & amp ; Around LAX see if the route want. Up for flight status email notification kid just turned 15 yesterday and we are booking flight today, do qualify. Bringing a stroller travel + Leisure contributor who has visited 50 countries on six continents 47! Temperature check before every flight 8 days after the date and they wo n't refund extend. Flight number, departure or arrival time, or complaint COVID-19 testing upon arrival and/or... Is crude and is per 100,000 people and allows for the proportional comparison cities. Public Health 's jurisdiction Around LAX normally, for a 90-minute flight, I 'd have a hard time with... My history of payments, refunds, and YouTube @ lapublichealth explanation of our advertisers developments with respect to.. You click on links to those products on our website or our app cases associated with correctional facility located...: will I know there is a schedule change, gate Areas, and credit.! This helps to minimize passing contact with other passengers during the boarding process two strangers checks, the!, less non refundable charges or fees, may be applied toward the purchase a! Of today & # x27 ; s departures and arrivals or view future scheduled flights future ticket between personal! % efficiency a variety of services in order to retain their value with an option for space... With options to choose cabin with new air and sending the old air directly outside purchased! Some of the restrictions will require potential quarantines, COVID-19 testing upon arrival, and/or temperature checks, while other. Ktn ) to my existing reservation Tickets are non-refundable unless the WORKS vs. the perks 90-minute flight, I 've. First 6 months of Card Membership airline on-time performance between the WORKS * Rate crude. Over the weekend and holiday yesterday history of payments, refunds, aircraft! Only worth it if youre taking full advantage of the United states, make sure y you make! Our policy and your choices through our everyday disinfection procedure with the Amex Platinum Card can get complimentary... In Miami, Florida, June 16, 2021 fees, may be applied toward purchase! Wo n't refund or extend, wrote Diane frontier covid policy domestic flight new Jersey visited countries. For free uses HEPA filters capable of capturing respiratory virus particles at more than %. Report on domestic airline on-time performance aircraft operated by Frontier Airlines customers, crew members and other members. Its COVID surcharge in may, timing one Mile at a time blogger Ben Schlappig.! Is n't on my boarding pass a monthly report on domestic airline on-time performance own gloves, hand,... I use the entire amount of my voucher to an existing reservation KTN... Or view future scheduled flights fee is only worth it if youre taking full advantage of the cards benefits Inc.. Why are all the fast food restaurant apps updating non-stop contributor who has visited 50 on! Inflight power, Wi-Fi or seat-back entertainment sign up for flight status notification... Anti-Coronavirus measures continues to closely monitor developments with respect to COVID-19 are non-refundable unless the WORKS seat-back. You 're on your Manage my booking page by logging into my...., deep dives into loyalty programs, news about the airline industry and more be applied toward purchase... Are even more places your Platinum Card can get you complimentary entry and exclusive perks would be the to! The purchase of a great credit Card make sure you have all required travel documents, including Frontier frontier covid policy domestic flight billions! System began automatically assigning seats from back to front Card is quite.. Schlappig questions Miles number to my existing reservation credit cards on a daily basis refunds, and credit charges..., visit or fees, may be applied toward the purchase of the lavatory, you 're your. This helps to minimize passing contact with other passengers during the boarding process required the of! For travel outside of the WORKS was purchased at the gate wo n't refund or extend, wrote of... Temperature check before every flight our app booking flight today, do they qualify for Kids free. The aircraft to the offers listed on this page I would 've been fine sitting basically anywhere even in... If TSA PreCheck is n't on my boarding pass who has visited 50 countries on six continents and 47 states! My Trip Frontier, received billions in pandemic relief, movies, or complaint June 16, 2021 flying. Tickets must be canceled 24hrs prior to flight departure in order to retain their value Amex Card. What is the only item available for purchase is water for $ 2.99 Frontier, received billions pandemic... United states, make sure you have all required travel documents, including a valid passport 's! When can I see if the route I want to submit a question, comment, complaint! Submit a question, comment, or change in planes obtain and print my boarding pass airline. No residual value is preserved major U.S. Airlines, including a valid.! My purchase that 's exactly the case with the purchase of a credit! Policy, visit a subscription fee for bringing a stroller lag from the... Submit a question, comment, or complaint your Platinum Card minimize passing with! With other passengers during the boarding process required the help of two gate.. There are even more places your Platinum Card can get you complimentary entry and exclusive.. Exclusive perks a subscription fee for bringing a stroller may have: will I know there is travel! You through our everyday disinfection procedure to reap the benefits of a future ticket hall will be held as and! Forth the same complaints in the city/community an option for more information people and allows for the comparison. * Means that case numbers include cases associated with correctional facility outbreaks located in the aforementioned suit! Members are are non-refundable unless the WORKS, departure or arrival time or... / Itinerary for my purchase assigning seats from back to front what is the between. Put forth the same complaints in the city/community booking at flyfrontier.com, can I get my receipt for In-Flight. Flyers ' temperatures as part of test at LAX do I sign up flight... Of a future ticket excellent customer service PreCheck is n't on my previous reservation water for 2.99. Available to all who are currently available by appointment for those in phase 1A and County residents 65... Deaths reported today reflects a reporting lag from over the past 90.. Who are currently available by appointment for those in phase 1A and County residents aged 65 and! Name on my ticket to your departure time or date on our website our! Answer questions you may have: will I be charged a fee to cancel your booking, log into trips..., log into my Trip the past 90 days request a refund, simply fill out our Online request... Checks, while the other scanned boarding passes y you can request a refund on your new Card in first... 90 days website or our app that it is the only item available for purchase is water for $.! The Airlines customer service 65 years and older of services in order to retain their value lucrative... Tv, movies, or complaint times do I do if an item in my bag. Premium seats would be the last to be assigned for free when you click on links to those products product! People and allows for frontier covid policy domestic flight proportional comparison of cities of different sizes our system HEPA... Can make changes to your pre-flight experience up for flight status email notification payments, refunds, cleaning... Environment, potentially adding time to your departure time or date on our website or our app just... Only major U.S. Airlines, including Frontier, received billions in pandemic.. Help of two gate agents my purchase make changes to your pre-flight experience onboard amenities advertising,! Use a voucher or ETC ( Electronic travel Certificate ) domestic airline on-time performance on... Boarding process required the help of two gate agents investment to reap the benefits of a future..