This section is for people seeking to buy items locally. Swappa does keep 10 dollars on every sale though. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. If a buyer files a claim, please promptly respond to our requests for information. Devices cannot be blocked, nor reported lost and or stolen. Average Shopper Savings: -. We have a team of Swappa experts that are here to help! So youll get paid exactly the amount you priced your device for in the beginning. After youve selected and priced your device, its time to write a headline and a short description of your item. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The process includes a ESN check or IMEI check by Swappa. It's unfortunate. As of March 2022, Swappa has a B rating along with an average of 4.41 out of 5 stars from nearly 250 customer reviews. However, this is just a suggestion, and you can set the price yourself later on. 1. I don't know where else to turn. In order to understand why a payment may appear as . Both platforms have a user-friendly interface that is easy to navigate. We have a team of Swappa experts that are here to help! You can also contact support and moderation staff 24/7 via email or phone for quick answers. It's still PENDING!!! Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. Check PayPal's status and see if it says it is "ok to ship now" or not. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. But if the buyer requests the return without having any valid reason, the seller can reject the return request. Keep in mind that eBay is heavily biased towards siding with the buyer. If this is the case, follow the steps outlined in your activity feed to complete the payment. Fill in details. If so, just leave it to run, and your bank will credit the merchant in due course. Ship the item to the shipping address listed on the PayPal Transaction Details page. In order to understand why a payment may appear as pending it is necessary to learn a bit more about the basics of payment processing and the role of payment processors. I got stuck with PayPal refunding the payment, and he kept the phone. ), please use the help form to contact the support team for assistance. In addition, Gazelle focuses on selling used tablets and phones compared to Swapp, which focuses on selling tech items. How can I locate the IMEI / Serial Number for my device? Swappa's typical response time for help requests is around 20 minutes Cutting out the middleman means you join a community market with the best prices and highest value. That's really fast. Learn more about how payments work on Swappa. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. Transactions cannot be canceled once the payment is complete; a refund must . Its also highly advisable to add your payment processors domain to your list of safe senders. Moreover, both platforms do not charge any fees to list the items. I would rather send this item to someone I can trust better. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. Furthermore, credit and debit cards suffer from relatively high failure rates. On eBay or here you can list it. How do I list my repair shop on the Swappa Repair Network? Disclosure. Instead, the platform fee is incorporated into the price of your item, which is covered by the buyer. Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience. To reduce their exposure to .css-1w9921l{display:inline-block;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;padding:0;margin:0;background:none;border:none;font-family:inherit;font-size:inherit;line-height:inherit;font-weight:inherit;text-align:inherit;cursor:pointer;color:inherit;-webkit-text-decoration:none;text-decoration:none;padding:0;margin:0;display:inline;}.css-1w9921l.css-1w9921l:disabled{-webkit-filter:saturate(20%) opacity(0.6);filter:saturate(20%) opacity(0.6);cursor:not-allowed;}.css-kaitht{padding:0;margin:0;font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;}.css-1x925kf{padding:0;margin:0;-webkit-text-decoration:underline;text-decoration:underline;}risk, payment processors sometimes wait a short time before passing funds on to merchants. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. I have successfully defeated assholes that try that shit. To keep the marketplace safe, Swappa doesnt allow broken items. And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. Disclosure: This site contains affiliate links to other sites. Kate Starr is a personal finance, FinTech and MarTech writer. Now, I am not a new seller, I have plenty of money in Paypal to cover the transaction, and my selling patterns have not changed. Each extension is for 7 days, up to 60 days at most. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Go to Activity, select the payment,. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Check PayPal's status and see if it says it is "ok to ship now" or not. Should I be concerned that their payment is still pending. Please address the issues on the sale you purchased this through. Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. That's why I withdraw the money from PayPal as soon as it's released. All you need is an email address. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. By browsing this website, you consent to the use of cookies. For example, Swappa might offer you $329 for a slightly used Apple 7 series. What happens if I dont receive my shipment? The device you sell on Swappa should be fully functional and must be in good condition. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. The website wont accept your listing if your device is broken or doesnt work properly. The platform allows you to list your used electronic devices for sale online. That said, Swappa is a trustworthy and reliable online marketplace worth trying. When a payment is marked as pending it means that the payment process still needs to be completed. How do I ship my phone to a Trade-in Partner? Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. This means that you will be on the hook for PayPal fees (as we mentioned above). Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process. Swappa is a legit and safe online selling platform. I know I am not supposed to send it untill the payment gets received. That's really fast. You'll also get OEM chargers & cables and oftentimes, the original packaging. As we mentioned above, it's the only way you can be paid on Swappa. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. This user has had payment issues in the past that led to a ban of one of their many accounts. It shows you messages written in Croatian that demand money to unlock your encrypted files. Create a listing for free. Our fees are lower than eBay, so you'll make more selling on Swappa. However, youre still allowed to set your own price, whether its higher or lower than suggested. Selling process may be time-consuming as you need to wait for the buyer to show interest in your item. What is a freight forwarding / reshipper company? Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. When banks receive an authorisation request, they will often show the transaction on the persons account. Cloudflare Ray ID: 7a13ec1e9a569b8e In order to complete creating your listing, you need to make a registration and provide a brief description of your device. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. Shipping cost is paid for by the seller. The company was founded over 10 years ago in Kansas City. Note: Holidays do not count as business days. Thats when I make a video of them item in working condition as well as lots and lots of pictures. Those made to confirmed email addresses, for example, may transfer. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them We have a Smaller merchants and private sellers, by contrast, generally need (or just want) to use payment processors. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. Disclosure: This site contains affiliate links to other sites. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Last Coupon Added: 50mo ago. I shipped it out the very same day and updated the tracking information. Can I share my ESN / Serial Number publicly? Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. 80% off. On my paypal after i sent a payment it shows up as Payment pending, money has been taken from my bank account, but on the reciever end paypal shows that i have sent the money, but it is not showed on his account. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. Annoying. Likewise, if the payer wants their money back, they get it back from the payment processor, rather than the merchant directly. Business response. Learn more about using Buy Now, Pay Later on Swappa. Other users also praised the companys customer support, which promptly responds to problems and inquiries. Listing only lasts 10 days after that, users will have to manually extend the listing time. PayPal found an . Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. Wearables smart watches and google glasses. Sellers on Swappa are required to ship within two business days after the date a listing is purchased, unless express shipping is offered and purchased by a buyer. This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. On Trustpilot, Swappa has a 4.9 average rating with more than 8,700 reviews from both buyers and sellers. Yeah, unfortunately all private market platforms are overrun with users that make it a subpar experience (scammers, resellers, etc). I don't trust this buyer at all. And whats great about Swappa is that you get paid before you ship your item. Most users liked the fact that Swappa verifies the apparent accuracy of listings. Swappa's typical response time for help requests is around 20 minutes Buyers pay a small marketplace fee added to the asking price when a listing is purchased. 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