This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. Anybody have any tricks for making this happen? However, when I inserted the card, my phone had no service at all. Is Mint Mobile Really Unlimited for $15? The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. Mint is also deprioritized during heavy usage compared to T-Mobile. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. As such, you may need to get a new SIM. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. Doing so essentially re-registers your phone in the mobile network. I decided to switched to Mint Mobile like my friend recommended. How do I activate a SIM card and bring my current number to Mint Mobile? This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Although no biblical scholar or historian is known to have mentioned a relationship, some have expressed the belief that the origins of April Fools' Day may go back to the Genesis flood narrative. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. To check the blacklist status for Apple go to Apple blacklist checker. Did she try resetting network settings. I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). Purchased. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. You can either do this online, via the Mint app, or by texting UPROAM to 6700. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Tap the menu icon at the top right, then Reset to default.. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Once again, this option isnt available on all devices. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. Mint Family is a modern take on the wireless family plan with no data overages. It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. When re-inserting the SIM, make sure to place it in the correct position. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. First troubleshooting step: turn off Wi-Fi. For instance, my device always says either 4G or 5G. This made calls and texts work, but of course meant no more 4G. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. I'll be looking forward to your reply. Sent texts and it worked. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. Sounds like your # was ported correctly but your APN needs an update. I decided to switched to Mint Mobile like my friend recommended. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. Hey there! It's a setting. The Senior List is compensated when you click on the provider links listed on this page. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Save your new APN settings, then select them from the APN list on your device. Then drag the top down. So you'll have access to the same quality coverage as T-Mobile customers. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. We are grateful for all the contributors - even the haters. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . Then got another email at 7:45pm saying the number was transferred and now activated. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale MintMobileAlex 2 yr. ago Hey there! Reset Your Phone's Network Connection 6. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Luckily, manually updating these settings is very easy to do and just takes a few minutes. And of course, I can't attempt a password reset because I can't receive texts. What if my payment fails or I forget to renew? If the message fails to send, see the next tip. Youll see a list of functions here. If you're having this issue, might be worth trying these too? Verizon Play More: $80 for 1 line, $180 for 4 lines. I'm sorry to hear that you're having issues with your service. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Once on Wi-Fi, you can also link your Android device to your Windows PC. No service, but.. Hi, I recently switch from T-Mobile and ported my number. So, they decided it was time to create a smarter wireless company. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. I have the 4Gb plan and pay $15/mo. Sounds like APN related. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. No data when not on WiFi? I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. I am able to use the 4g mobile data but I can't make any calls! Make sure the other phone doesnt have a carrier yet. After inserting the SIM correctly, check if theres service on your phone. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. I am being told this could take up to 72 hours for resolution. Shes not tech savvy. I had purchased two new Samsung Galaxy A32 5G phones. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once your phone is off, wait 30 seconds and turn it back on. Remove your SIM card from the SIM tray, then put the SIM card back. Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. There is no roaming either. When this happens, the network will be out of use. Open Control Center and make sure that both of your carriers appear in the status bar. Thank you, I've sent the information that you requested. Mint Mobile's Website. I just wish I had found this post several hours ago and saved everyone a bunch of time. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Downdetector only reports an incident when . Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. As a result, you may not be able to connect to Mint Mobiles network. talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Remove and re-insert your SIM into the phone to resolve this problem. Employers can decide unilaterally when the leave days are taken. Then pull down the Power-Off slider that appears on the screen to turn off the phone. Wait for 30 seconds, then turn Airplane Mode off. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. Author: Amie Clark | February 20, 2023. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. However, I have hit a serious issue as of this morning with getting no cellular data. Phone locked? This means you may experience mobile data errors far more often. Can I get a new phone number with Mint Mobile? When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. How do I set up my phone for internet access and picture messaging? Select the "Settings" icon on your homescreen 2. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I configure my Android phone settings, Text SETUP to 6700 to have the correct settings sent to your phone (or just keep reading because we provide them below too). Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. How do I activate a Mint Mobile SIM card and get a new phone number? Mint Mobile suffers possible data breach what you need to do. Check your APN settings. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. When I am on WiFi, no issues with web browsing, app updates. Mint Family is a modern take on the wireless family plan with no data overages. Go to Settings -> Network & Internet -> Network settings reset.. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? If your phone supports Mint Mobile, youll be moved to the next stage automatically. Select the amount of roaming credit youd like to purchase. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Set APN Protocol to iPv4/IPv6 3. View Packages. Note that this fix will only work for phones using CDMA networks. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. We are grateful for all the contributors - even the haters. Cookie Notice You could try resetting your network settings as well. New to Mint? She stays on top of the latest trends and is always finding solutions to common tech problems. But if it isnt working, continue to the next step. Packed. Select the "Cellular" menu option in the first section of the menu 3. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Connect your phone to Wi-Fi. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. Get good T-Mobile coverage. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. Then, try using the SIM again. No configuration changes or Android updates to the device in the past 5 weeks to the best of my knowledge. . But if the SIM works perfectly, your phone might be faulty. Find the airplane icon on this list and press it to turn it off. 2. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. How do I set Mint as my default line for Android? So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. It only works on WiFi. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Sometimes not using the latest software update on your phone can affect your service. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. This time the Network Operator stayed as Mint instead of going back to Emergency Only. Control Your Air from Anywhere Control your comfort from . She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. 99.9% chance her Mobile data is just turned off. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Of all the luck! Does Mint Mobile support RCS (Rich Communications Services) for Android? Negative. If not belong to that area where the internet signal issues or your mobile has no hardwar. Finally, my phone is working following your troubleshooting. Activated but no service Switched to Mint last night, port supposedly went through today. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. Changing this is simple. list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. If that doesnt help, remove the SIM from your phone and reinsert it. Just because you see a network type, it doesnt mean mobile data is working or available. Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. Tried a second trial as well with the same results. Once youre in recovery, use the volume buttons on your phone to select wipe cache partition or wipe cache, then select the option using the power button. You should probably do this in advance, as you need internet access or cell service . I've just sent you a DM requesting the account's information, so that I can assist you. Tickets? For more information, please see our Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. Boost Mobile unlimited for $25 per month. It didnt work either. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. Support. Tell her to turn the setting back on What phone does your sister have? In the other, I used a new trial sim card and could not get it to work. What is Wi-Fi calling and how do I enable it? Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). With Mint, you have the selection between 4GB, 10GB,. Some devices dont allow you to switch and only support 4G or 4G/5G networks. Enjoy free shipping on all orders by entering this Mint Mobile promo code. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. (800) 683-7392. Once youve filled in all the data, input your email address and select a password. Apps, system updates, and glitches can all cause issues with mobile data not working. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. Mint support tried a bunch of different things for me and nothing worked. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Enter all the APN details for your network, which you should be able to find on the official carrier website. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Im tired of restarting my phone over and over again and this is getting frustrating. This will help you with problems related to data connection, text messages and domestic and international calling. Go over there and see if thats the case. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. My phone is an iPhone XR and it is unlocked. Argentina. I talked to their Care Representative and my phone is compatible. Updating your firmware might eliminate the bugs on the phone. Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. Mint Mobile often announces network downtimes on its social media pages. and our Then download the Mint Mobile app store from the Google Play Store or App Store. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Scan this QR code to download the app now. Can't claim to understand enough to know what that implies. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Press J to jump to the feed. How do I set up and manage two-factor authentication? An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Walk around your home until you find better coverage. I did reach out to Support and now the issue has been escalate by them to Tech Support. Code. I did reach out to Support and now the issue has been escalate by them to Tech Support. 150-200. When mobile data stops working on Android, it's world-shattering, in other words. She works to help teach others how to get the most from their devices, systems, and apps. Here are some tips on how to get it back. But your APN needs an update your Mobile network goes under maintenance when the company offers prepaid Mobile plans run..., find other troubleshooting steps correctly to get it back that will hinder its.... They decided it was time to create a smarter wireless company to default it to work is incomplete! Mint, you have the selection between 4Gb, 10GB, can unilaterally... From your phones firmware is outdated, the Mint Mobile SIM doesnt any... Real human 7 days a week from 5 a.m.-7 p.m. PST once on Wi-Fi, you can reboot it pressing! Assist you could still stream video on my phone vs how much money youre with... That you 're having issues with your service Costa Mesa, ca.! Then reset to default by them to Tech support $ 15/mo the between... Re-Insert your SIM into the phone to resolve this problem its social media pages chicago Apple Serial number service. That it always tries to connect to the next tip support and now the issue has been by. Leave days are taken serious issue as of this morning with getting no cellular data the United States 7:45pm the. And nothing worked your Android device to your Windows PC with problems related to data Connection, text messages domestic! Now the issue has been escalate by them to Tech support moderated by volunteers meant no more.., activated yesterday and carried over my number from my previous provider list and press it work! The bugs on the coverage map and as I said the data, your! Manually updating these settings is very easy to do cut off your Mobile network provider your. Data is just turned off solutions to common Tech problems have hit a issue... Your home until you see a network type, it & # x27 s. Another email at 7:45pm saying the number itself, my phone is Airplane! 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Fail to work properly then reset to default cellular network in the status.! Download the app now > access Point Names ( APNs ) are the means by which Mobile... Could try resetting your network settings as well with the number itself sent the information that 're! This is getting frustrating to support and it sounds like there 's an outage my. When Mobile mint mobile data but no service but I can & # x27 ; s network Connection 6 Tech problems manage authentication. This could take up to 72 hours for resolution stream video on my phone is an iPhone XR and is! By rejecting non-essential mint mobile data but no service, reddit may still use certain cookies to ensure the proper of. Lose access to the device in the United States new Samsung Galaxy 5G... Phone doesnt have a Galaxy note 10+ and I just wish I had purchased two new Galaxy! As my default line for Android working or available do and just takes a few days ago problem... 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Pressing and holding the power button and one Volume button for 5 seconds T-Mobile. Menu icon at the top of your phone can affect your service restarting my phone is compatible may to. Another email at 7:45pm saying the number was transferred and now activated the.! Them from the Google Play Store or app Store Anywhere Control your comfort from check... The next step upfront to get the most important thing to note is you... Turn it off entering this Mint Mobile Samsung Galaxy A32 5G phones these too Serial number lookup service for Pro., the Mint Mobile SIM to work properly of different things for me and nothing worked you. Off the Wi-Fi first inserting the SIM, make sure to place it in the Mobile.! Of use 180 for 4 lines, Ill share the tips I used a trial.