Our has started peeling since a month after we got it!! This is ridiculous. It is now 1/11/2017 and I think the glass top is defective. The finish on the top of my Samsung stove is coming off. I purchased the whole set in 2019. I can't and won't get used to this. Spent an hour with customer support and eventually told not covered. The attorneys are Aaron Radbil and Alex Kruzyk. Search the 'net for "customer complaints about blue-lined oven flaking problems." My appliances are also peeling. Our stove knob panel is peeling as well as our dishwasher. It started peeling around the handle on the oven pretty soon and I was also told it was not covered as it is cosmetic damage. called Samsung several times and was told that someone would get back to me with 48 hours. I thought we had done something wrong. Please add me to the Lawsuit. All three of my appliances have the color chipping off. Please add me to suit for I am concerned about all my other appliances. My appliances are less than 2 years old and look horrible and all Samsung has to say is its not covered its cosmetic and I can buy the paint from them and touch it up. Fair paid almost 5,000 for 08:06 PM I have black stainless steel refrigerator, microwave and stove more info please would like to be in on this class action. Is there any direction on how to join this class action lawsuit? There are horrible marks all over them. Id like to be included in this lawsuit, Refrigerator is 2 months old and peeling. Dialing code. It is not peeling at this time. I hope we get some help! I spent a lot of money on these pieces. That I cant afford to spend money to replace. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement For those who have a chipped oven out of warranty and are having trouble getting the manufacturer to do something, I highly recommend looking into small claims court. I think you need to contact the attorneys directly to be added to the case. One of the knobs on the range broke after one year and the dishwasher stopped working! Appliances were bought in 2017 and range was replaced in 2019 for interior manufacturer defect. I think its just cooking with high temp too. I wish I had never bought them and Samsung will never get another chance with me. 039. This suit should be for all color stainless steel or perhaps mine would still qualify if not how do I file against for the Tuscan Color because SAMSUNG wants to not back there products but dont mind taking my money. Should this be cover under warranty. Wrote to company that sold it to me. Cooking Appliances, Studio Products. Now the draw below the oven and the control panel are all peeling. It is a daily battle. Samsung said that its cosmetic issues which not under warranty. Shame on Samsung to only worry about money than to do a recall, service repair or something to fix this. Enamel cookware manufacturers usually warn against preheating their pots while dry, or letting liquids boil dry, because this can damage the enamel surface and cause cracking. After about 30 mins I heard a massive bang, which frightened the life out of me as I was stood next to it cleaning, and the inner glass had shattered. We purchased the black stainless steel oven, refrigerator, and dishwasher. Yes seventh! I had the same thing with Jenn Air on my $7500 range. All three appliances are peeling. I guess we arent alone. The oven cooks really well so I decided to get one for home as well. My Samsung stove had peeled and I dont even use it ! I also have a stove that is peeling. This is not rust but a major and harmful defect. I spent slot of money on a Samsung package of fridge, oven, microwave and dishwasher. If you continued the subway tile as the backsplash, that is a simple unobtrusive solution which is much easier to clean than painted wall. I don't know how tall you are, but if you are little like me, you will also have to think of somewhere to store the steps in your kitchen to get at the top shelves! The photo tricked me into thinking it was different. We only used the oven a few times by that time. The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. Not to mention they do not with stand the slightest bump without dinging and are impossible to keep the outside looking clean. Ditch the takeout with LG smart cooking appliances that make cooking in easier, faster & delicious. re GE Monogram 48 inch range with chipping oven porcelain. The black is peeling off around the oven handles and edges! The appliances are only 3 years old. Our Samsung stainless steel gas stove is peeling above the stove handle plus a burner too. Method 1 Painting Your Stove Download Article 1 Select a type of enamel paint. This is a known problem across the board and unacceptable. Which it is a cosmetic defect and I feel misled by our sales person as it isnt true black stainless. How can I be included in this class action lawsuit for my refrigerator? It has ruined my solid oak flooring. I have read the problems people have experienced with the blue enameled ovens and i am trying to avoid that - but it seems like the 2 ovens with the most consistently positive reviews are the 2 with the blue porcelain problems (Wolf and electrolux). She's referring to the porcelain chips flaking off the $3,000 KitchenAid oven she bought last year. Its not covered. Adam Lee v. Samsung Electronics America Inc. , Case No. 07-29-2021 in. It has to be defective. The paint on the bottom of the oven on my ng30 gas range is coming off. It was expensive but it looked like a professional oven. Please add me. And, their warranty did not cover it! My electric stove is 2 years old and oven door is just showing the signs of peeling. Here are the five most common reasons that your oven enamel may start flaking or peeling:-Damage To The Enamel. The heat sensors in Samsung electric and gas ovens contain a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot, a Florida woman says in a new class action lawsuit.. Lead plaintiff Kathy Wesley claims model number DG32-00002B temperature sensors contain a latent defect. More so environmental waste as a burden . The door seals have come loose. Whirlpool denies any problem with the oven finish. I am so sorry to have bought Samsung. How frustrating and so scared of the chemical it is made from, because it ends up everywhere. This is outrageous. 11-01-2021 Reverted back to Samsung, told them I wanted a letter in writing of them rejecting my claim so I could forward to my states AG. @B S They were full of it. I googled and found that someone has filed a lawsuit against Samsung for the peeling black finish. I will probably flash steam at 210, shock with cold and then send it back in to finish the cooking at lower. The dual door gives you access to just. administrator or law firm. I would like to be included in the lawsuit. Please let me know how I can participate in this! It's porcelain, which essentially is glass. https://chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, Well, the end result to my claim with Whirlpool was a dead end. SHAME ON SAMSUNG!! Just purchased the black stainless steel Samsung refrigerator and dishwasher January of 2021. So basically there is no repair available. We bought the Samsung refrigerator about 3 or 4 years ago and yes it is starting to peel. Over the last few weeks there have been little black paint flecks appearing on my toast, and today I finally plucked up the courage to peer inside the oven. If this is the future, it's not for me. Leverage your professional network, and get hired. The stove is peeling around every knob. I have so much regret. You can use a strip that tucks in neatly under the wall units and goes all the way along - they're great! Thanks Gail Lagges, Add me please, I have a black stainless steel refrigerator and microwave. I purchased our Samsung black stainless steel electric range 11 months ago and it started peeling around the control panel. Samsung is horrible to communicate with too. The picture above shows my two Dutch ovens: the one on the left is a Mario Batali 4-quart that I bought at my local kitchen store for about $100 back in February of 2009. The theory is that this puts less stress on the porcelain. Highly disappointed they will not own up to an existing product problem. I worked for years to be able to able to have a beautiful kitchen only to be screwed over by Samsung. We are extremely upset as it was a lot of money. Looking at youtube videos I'm still not convinced.it looks to me like a painted surface and a video from ABT electronics on the 1924 specifically calls it 'dark grey porcelain' albeit in a robotic voice - not an actual human review. The model is NX58J5600SG. Lee says that he paid between $100 and $200 extra for each of the appliances, compared to the otherwise-identical appliances without the black stainless steel finish. I purchased a full kitchen set (dishwasher, refrigerator, stove, microwave) about 5 years ago and about 2 years ago the dishwasher out of no where displays SE error, mind you I dont use the dishwasher much and now my microwave has also displayed the same error, my refrigerator ice maker get frozen and the stove when using removing the panel fr the dual stove to use for bigger items it doesnt even heat up as hot as it should which cause me to have to keep it on longer to ensure the food is cooked properly. Super angry about this. I would like to be included in thr lawsuit. Add me to the lawsuit, I would like to be added to the class action lawsuit as well. Lorraine, Perfect!! 363 satisfied customers. Would never recommend them to anyone. The refrigerator is also chipping. It should be, seeing that it's what people use in order to save the rusty interior of an old microwave oven from rusting over completely. in, 01-09-2022 I have other SS appliances, so only time will tell with those. The oven fan is going bad and needs replacing, the range too is peeling really bad. http://starcraftcustombuilders.com/warranty.game.htm, 08-04-2022 My oven is only over 2 years old. However, the company conceals and omits that the finish is a thin plastic coating that is prone to peel, chip, flake, and prematurely degrade through the ordinary use of the Black Stainless Steel Appliances, the class action claims. The oven is about 4 years old and I've used the pyrolytic self clean function about 16+ times with no issues. 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